Alloro at The Ritz-Carlton, St. Thomas

Review summary

1. K

   Kurt

   VIP

   Chicago

   3 reviews

   1.0

   3 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 5

   Great waitress, stray cats hanging out on the balcony and soup. However, waited literally an hour for the entree which finally arrived cold, overcooked and incredibly tough. Given that it was a prix fix menu with only nine total menu options including three desserts, and I was only the second table seated, I don't know how they screwed up so badly. I'll never go back. Horribly disappointing Christmas Eve.
   

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2. J

   James

   VIP

   New Orleans

   21 reviews

   5.0

   21 reviews

   Dined on December 15, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   View was spectacular. Food was good and our server was fantastic. Bar and drinks were great too!
   

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3. B

   Brenda

   VIP

   San Francisco

   98 reviews

   1.0

   98 reviews

   Dined on December 1, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Please be advised this restaurant was not quite up to Ritz Carlton standards I ordered a half chicken received a leg and wing about 35 minutes later with very cold mashed potatoes…. Chicken had been cooking for 24 hours. Horrible. Service was so bad do not put yourself through this…
   

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4. OT

   OpenTable Diner

   Greater Boston

   2 reviews

   5.0

   2 reviews

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent lay out, ambiance, food was great, live music really hit the spot. My wife really liked it there! Will go back.
   

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5. A

   Angie

   VIP

   Atlanta Metro

   6 reviews

   2.0

   6 reviews

   Dined on November 30, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   Slow service. Felt like we were forgotten. No real Explanation. Very disappointed compared to our last experience.
   

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6. OT

   OpenTable Diner

   Caribbean

   7 reviews

   5.0

   7 reviews

   Dined on November 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were a party of 3 having a 4 year friends’ reunion. We had the lunch menu; the snapper sandwich and Giovanni pizza which was excellent in presentation and taste. The servers were all friendly and helpful. We had excellent service all around. We also had the Virgin Islands Rock City Coffee brewed to perfection and we were given a nice portion of vacuumed sealed beans for my friends to take back home as souvenirs. The security at the gate need to take some notes on how to greet and treat guests entering. Thankfully, the lovely staff at the restaurant made up for that initial souring experience ten times over. We will definitely be back to enjoy another experience at Alloro.
   

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7. T

   Tony

   Denver

   2 reviews

   5.0

   2 reviews

   Dined on November 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful seaside restaurant; Dolores was a great server and the food was excellent.
   

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8. l

   lolo24

   Charlotte

   8 reviews

   5.0

   8 reviews

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely LOVED our experience at Alloro! We went for our anniversary dinner while on vacation in St. Thomas - we stayed at another resort but came here for dinner - and the staff made it so special, definitely something we will not forget! We got to sit at special table overlooking the water at night, there also happened to be a full moon lighting up the water. In addition to making our anniversary special, they also had many gluten free options for me - including gluten free bread!!! - which was an extra treat! The brussel sprouts were amazing, we also had the gluten free pasta dish and the catch of the day! Incredible experience, fantastic staff, beautiful resort. The price is comparable to other nice restaurants on the island but the service and ambiance is head and shoulders above. Highly recommend Alloro, we will definitely be going back!
   

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9. N

   Nicole

   Orlando

   1 review

   5.0

   1 review

   Dined on November 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   10/10 experience! We went here for dinner on our honeymoon and were extremely happy with the service, food, & drinks! Wendellyn, our server, was so kind and attentive! We hope to return soon
   

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10. OT

    OpenTable Diner

    VIP

    Chicago

    11 reviews

    5.0

    11 reviews

    Dined on November 4, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The staff and the place is fabulous! The staff made you so welcome and very helpful. They all introduced themselves if you need anything please ask. The food was delicious and presentation was excellent! It was our anniversary and birthday! The staff were kind of enough to bring out amazing desserts that were out of this world! Thank you for making our experience memorable and amazing!! If we ever have the chance to come back we definitely will… thank you again your the best!
    

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