Amour

Review summary

1. C

   Caitlyn

   San Diego

   6 reviews

   1.0

   6 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 4

   I am a server and do understand the industry and sympathize especially around the holidays, however, that is where my understanding ends when it comes to my dining experience at Amour. When my friend and I arrived for dinner there were a couple tables. The hostess was very sweet. We were sat and not helped for a while, which was fine until our server arrived and asked about water. We were given attitude when we answered with tap water instead of bottled and then ignored for 25 minutes until we could flag him down to place our order. Our wine was really good and was the most enjoyable part of our meal. Our starter came and was good but the dirty plate sat on our table for a long time. Once the dinner rush started around 7:15 and it got busier I saw a table get up and leave that had not been helped. By the time a food runner came with our entrees it was 7:40 and we had arrived at 6:20. The runner told us loudly that the plates were too hot for her to hold and she practically threw them on the table not caring where they were set or who they were put in front of and rushed away. My salmon was across the table and I reached for it after moving the lamp and water, and while the plate was hot it was not scorching. My friend’s pasta plate was lukewarm at best and the carbonara had obviously been sitting out for a while. I’m a server I can understand a hot plate but setting it down and then arranging the plates calmly instead of rushing to throw them down and leave the customer to reach across the table themselves for what you called an very hot plate would’ve been better. The salmon was good but the vegetables were undercooked and the carbonara had been sitting out, lukewarm, with a fishy taste that made it feel like there was cross contamination. We asked for the bill. I gave the server my card and when he returned with the receipt my card was not there. He pointed at the back said I think I forgot it back there. This was a long expensive dinner and we were not satisfied.
   

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2. A

   Angel

   Los Angeles

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Third time here at Amour, and as always; food was outstanding and service was immaculate. Benjamin P, Killian, and Sandra took care of us really well and provided great hospitality. I had the pain perdu and Benedict with smoked salmon and the escargo was to die for. Can’t wait to come back and try the rest of the menu.
   

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3. D

   Diego

   Los Angeles

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was the perfect date spot for my anniversary dinner! The food and service was outstanding. Not only that, but the ambiance was also amazing. Overall, a great experience and my fiancé and I will definitely be coming back!!
   

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4. G

   Graziella

   Los Angeles

   6 reviews

   5.0

   6 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Incredible experience outstanding food and really lovely ambiance and staff.
   

   AmourResponded 1 day ago

   Bonjour Graziella! We're thrilled to hear you had an incredible experience at Amour Weho. Your compliments about our ambiance and staff motivate us to continue offering a charming atmosphere and delightful dishes in our French restaurant. Thank you for your wonderful feedback, and we look forward to welcoming you back soon!
   

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5. D

   David

   Las Vegas

   1 review

   4.0

   1 review

   Dined 7 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   The tomato and burrata appetizer was great, the whiskey sour was great, service great, ambiance was great but the beef filet not so great. I’m a fan of a crispy sear but this was like rock hard. I had a feeling it tasted old and when I used the restroom I could see in the kitchen and saw like 15 of them just sitting on a pan. I think they just reheat them. Disappointing. They were also out of the truffle gnocchi that my wife was planning on ordering. She’s vegetarian so there wasn’t any other options for her. They ended up making her a cheese/butter pasta. It was okay.
   

   AmourResponded 1 day ago

   Thank you for your feedback, David! We appreciate your thoughtful insights regarding the beef filet and your wife's experience. Your comments help us as we strive to provide delightful dishes at our French restaurant. We hope to welcome you back soon at Amour Weho!
   

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6. C

   Cole

   VIP

   Tampa

   2 reviews

   2.0

   2 reviews

   Dined on December 13, 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 5

   Goes without saying that atmosphere is the strongest element here — simply gorgeous. Service was attentive and professional. Food left more to desire as two of the dishes we wanted were not available. A French restaurant not finding a way to source escargot amid a menu launch is difficult to understand. A carbonara we ordered was served cold, twice. My filet was cooked to order and had good flavor. I would not be able to recommend Amour based on this experience alone, but many positive reviews seem to make my experience an anomaly.
   

   AmourResponded 1 day ago

   Thank you for your feedback, Cole. We're happy to hear you enjoyed the ambiance and service. We appreciate your comments regarding the menu availability and temperature of the dishes. Our manager will reach out soon to hear more about your experience. Please send your phone number to contact@amourweho.love or call +1 (424) 431-6717. We hope to welcome you back at Amour Weho.
   

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7. C

   Cam

   Seattle

   1 review

   5.0

   1 review

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Lovely spot for a date. Great ambience and vibe, very romantical.
   

   AmourResponded on December 12, 2024

   Bonjour Cam! We're happy to know you enjoyed your time at Amour Weho. Our bistro strives to offer a chic atmosphere perfect for a date night. Your kind words inspire us to continue creating memorable experiences in Los Angeles. Thank you for sharing your thoughts, and we look forward to seeing you again soon!
   

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8. CJ

   ChloeJ

   VIP

   Las Vegas

   5 reviews

   5.0

   5 reviews

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   10/10 on the food and service! So so good. Very pricey but perfect for an upscale dinner.
   

   AmourResponded on December 16, 2024

   Bonjour Chloe! We're so happy to hear you enjoyed your experience at Amour Weho. Our French restaurant aims to create an upscale atmosphere perfect for special occasions. Your feedback on our cuisine and service motivates us to keep striving for excellence in West Hollywood. Thank you for your lovely words, and we hope to see you again soon!
   

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9. Z

   Zhilin

   Los Angeles

   2 reviews

   4.0

   2 reviews

   Dined on December 5, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Nice restaurant, food is fairly good, but not impressive. It’s little overpriced.
   

   AmourResponded on December 12, 2024

   Thank you for your feedback, Zhilin! We appreciate your thoughts on the pricing and food quality, as we strive to provide a unique dining experience reminiscent of a chic bistro. Your input is valuable as we continue to enhance our offerings. We hope to welcome you back soon at Amour Weho!
   

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10. B

    Ben

    Los Angeles

    4 reviews

    3.0

    4 reviews

    Dined on December 2, 2024

    1. Overall 3
    2. Food 5
    3. Service 4
    4. Ambience 4

    Food is outstanding. Only issue is they have a small menu, and not all the items are available all week. Service is great though.
    

    AmourResponded on December 12, 2024

    Thank you for your feedback, Ben. We're pleased that you found the food and service to your liking at Amour Weho. We appreciate your thoughts on our menu selection and availability. As a chic French restaurant in West Hollywood, we aim to provide a unique dining experience. We hope to welcome you back soon!
    

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