Anchor & Ore

Review summary

1. S

   Sandra

   Toronto

   1 review

   5.0

   1 review

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful buffet and tasty food. Lots of choices. Service was great.
   

   Anchor & OreResponded on February 18, 2025

   Thank you for dining at our restaurant and taking the time to share your review. Have a great day!
   

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2. D

   Dylan

   Toronto

   1 review

   2.0

   1 review

   Dined on February 15, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   Paid $80 a person for 2 tiny pastries, soup and 3 raviolis. Also was there for nearly 3 hours because there was only one server working.
   

   Anchor & OreResponded on February 18, 2025

   We appreciate you dining with us and sharing your experience. On behalf of our entire team, I apologize for falling short of your expectations. I assure you this was never our goal, and we look forward to using your feedback as a training tool for our Food & Beverage Operations team. We apologies for the inconvenience caused to you and hope to have an opportunity to serve you better next time.
   

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3. A

   Anthony

   Toronto

   2 reviews

   5.0

   2 reviews

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   the food was to die for! service was fantastic as always, if i could give six stars i would.
   

   Anchor & OreResponded on February 18, 2025

   Thank you for dining at our restaurant and taking the time to share your review. Have a great day!
   

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4. VN

   ValN

   Toronto

   2 reviews

   5.0

   2 reviews

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent experience! We love The Anchor & Ore! We’ll be back soon.
   

   Anchor & OreResponded on February 18, 2025

   Thank you for dining at our restaurant and taking the time to share your review. Have a great day!
   

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5. L

   Lori

   Toronto

   1 review

   4.0

   1 review

   Dined on February 14, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   The food was delicious and our valentines experience was great. We will be back. Thank you!
   

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   Anchor & OreResponded on February 18, 2025

   Thank you for dining at our restaurant and we are glad that you had a wonderful Valentine's day experience and taking the time to share your review. Have a great day!
   

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6. K

   Ken

   Toronto

   4 reviews

   5.0

   4 reviews

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We really enjoyed our Valentine's Day visit! The staff went out of their way to accommodate our special dietary challenges, the band was great as always we will be back for more special occasions I hope.
   

   Anchor & OreResponded on February 20, 2025

   Hello Ken, We appreciate you dining with us and sharing your experience. We hope to have the opportunity to welcome you back on future visits.
   

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7. D

   Derek

   Toronto

   4 reviews

   5.0

   4 reviews

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service from beginning to end was superb! The menu and food presentation was marvellous. It is a wonderful dining experience!
   

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   Anchor & OreResponded on February 18, 2025

   Thank you for dining at our restaurant and taking the time to share your review. Have a great day!
   

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8. T

   Terry

   Toronto

   1 review

   5.0

   1 review

   Dined on January 31, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Date night with Mood Indigo playing was lovely, service was fantastic and the food delicious, with generous portions. We’ll be back!
   

   Anchor & OreResponded on February 3, 2025

   Thank you for dining at our restaurant and taking the time to share your review. We would love to serve you again!
   

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9. J

   Jesica

   Toronto

   3 reviews

   1.0

   3 reviews

   Dined on January 19, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   Reserved for advertised brunch buffet for my grandmothers 89th birthday. 6 people. Waited 10 minutes at the hostess stand without seeing an employee, had to ask the Delta front desk staff to find someone. Despite a reservation, staff had no idea we were coming and were unprepared, which led to an even longer wait while they figured out where to seat us. Brunch has been cancelled, no longer offered. We’re adaptable, this isn’t in itself a huge deal. 20 minutes to get coffee and water. Asked for Baileys for coffee, never arrived. Finally asked after waiting another 10 minutes, was told “we don’t have a key”. Okay? Could have been communicated when it was ordered. 30 minutes in, ordered food. Ultimately left after waiting another FORTY FIVE minutes for no food. No coffee refills. Just awful.
   

   Anchor & OreResponded on January 24, 2025

   Thank you for sharing your feedback. We sincerely apologize for the disappointing experience you had during your grandmother's 89th birthday celebration. It’s clear we fell short in several areas, from the lack of communication about the brunch cancellation to the delays in service, and we understand how frustrating this must have been. We strive to provide a seamless and enjoyable experience for all our guests, and it's unfortunate that we missed the mark with your group. Your comments are being taken seriously, and we will be addressing the issues you raised with our team to improve our service and communication moving forward. We hope you will give us another chance to show you the level of service you deserve.
   

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10. J

    Jocelyn

    Edmonton

    2 reviews

    2.0

    2 reviews

    Dined on January 19, 2025

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 3

    Nothing overly special, no brunch drinks were available. Honestly, it felt like they were short staffed the morning we went. Food was missing components that were described on the menu, which made them "more" than just plain pancakes. Coffee is terrible, cream didn't save it either.
    

    Anchor & OreResponded on January 22, 2025

    We appreciate you dining with us and sharing your experience. On behalf of our entire team, I apologize for falling short of your expectations. I assure you this was never our goal, and we look forward to using your feedback for F&B Operations team as a training tool. Thank you again!
    

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