Angler & Ale at Hawks Cay

Review summary

1. R

   Robert

   Key West

   7 reviews

   2.0

   7 reviews

   Dined on November 15, 2024

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 4

   The food was quite bad. I had to return an entree and the replacement was far worse. That said, the service was great and the ambiance is nice. I’d recommend solely for a drink and the nice views.
   

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2. V

   Vincent

   Naples

   5 reviews

   5.0

   5 reviews

   Dined on November 8, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Beautiful outdoor dining. Friendly service. Food above average for casual dining spot.
   

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3. R

   Ruth

   Memphis/West TN

   41 reviews

   2.0

   41 reviews

   Dined on September 13, 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 2

   This restaurant needs to decide if it’s a bar with a restaurant or a restaurant with a bar. I found the food mediocre and it was bar food. We ordered calamari for an appetizer and it was very greasy. Husband ordered a pina colada which tasted strange. I think a premade mixture. I ordered boiled shrimp and a baked potato. Shrimp tasted like they had been frozen and were very salty. The baked potato tasted like it was made hours prior. Husband ordered mahi mahi that was loaded on top with capers, rice that was tasteless and limp vegetables. It was very noisy and what we thought would be a casual but nice restaurant was a bar with a restaurant
   

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4. E

   Edward

   Atlantic City

   9 reviews

   1.0

   9 reviews

   Dined on September 1, 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 2

   Poor quality food lacking flavor and my steak was like rubber. The high prices of their menu dosen't meet the standards of a fine dining restaurant which is what I was expecting. If they dont wish to prepare their food properly and wow their customers then don't charge the high prices. Serve pub food instead which might work better for them.
   

   Angler & Ale at Hawks CayResponded on September 3, 2024

   Dear Edward, Thank you for leaving us your review. We understand the frustration felt when something falls short of expectations and regret that this was the experience you had with us. Rest assured, we will share your comments with our team to ensure any opportunity for improvement is seized. It was a pleasure having you here, and we hope to have another chance to change your perceptions in the future. Sincerely, Hawks Cay Resort Management
   

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5. J

   Jim

   West Palm Beach

   4 reviews

   5.0

   4 reviews

   Dined on August 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was absolutely delicious. Great service and atmosphere.
   

   Angler & Ale at Hawks CayResponded on August 26, 2024

   Dear Jim, Thank you for your feedback! We’re thrilled you enjoyed everything about your time here at Angler and Ale, and we look forward to welcoming you back for another exceptional dining experience in the future. Sincerely, Hawks Cay Resort Management
   

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6. W

   Wayne

   Key West

   1 review

   5.0

   1 review

   Dined on August 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food, drinks and service was excellent!! Everyone was very friendly, smiling, and seemed to really like their job. Eric the bartender was excellent! Also, the icing on the cake was when Scott Walker showed up!! I have been watching his fishing show (Into the Blue) for years! I got to meet him, shook hands, and talked a little about fishing. Maybe one day he’ll take me out fishing and show me how it's done! Every time I go by I'll be sure to stop in for a bite to eat and a beer in hopes of meeting him again. Thanks
   

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   Angler & Ale at Hawks CayResponded on August 26, 2024

   Dear Wayne, Thank you for your feedback! We’re delighted you enjoyed the food, drinks, and service at Angler and Ale. It’s wonderful that Eric made your experience exceptional and that you had a memorable moment with Scott Walker. Your kind words are greatly appreciated, and we look forward to having you join us again in the future. Sincerely, Hawks Cay Resort Management
   

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7. C

   Clint

   Key West

   1 review

   5.0

   1 review

   Dined on August 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic restaurant! The food was amazing. Our waitress Kathy was awesome as well. We sat on the patio and enjoyed our evening under the full moon.
   

   Angler & Ale at Hawks CayResponded on August 21, 2024

   Dear Clint, Thank you for visiting Angler and Ale! We appreciate you highlighting our excellent ambiance, delicious cuisine, and Kathy's fantastic service. She will be honored when we share your kind words with her, and on behalf of our friendly team, we cannot wait to welcome you back for another incredible dining experience! Sincerely, Hawks Cay Resort Management
   

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8. OT

   OpenTable Diner

   West Palm Beach

   1 review

   5.0

   1 review

   Dined on August 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Friendly service, great food, and pleasant ambiance. We enjoyed our evening.
   

   Angler & Ale at Hawks CayResponded on August 20, 2024

   Thank you for your kind words! We're delighted you enjoyed our remarkable service, and we'll undoubtedly share your compliments with the team. It's also wonderful that our cuisine and unique ambiance made for a lovely evening. It would be a pleasure to welcome you back to Angler and Ale, so please feel free to return anytime. Sincerely, Hawks Cay Resort Management
   

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9. T

   TwinkieRhi

   Las Vegas

   2 reviews

   2.0

   2 reviews

   Dined on August 6, 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 1

   Felt like the waiter forgot about us numerous of times. We waited over 30 minutes to get straws. I order oysters…they never came. Waiter was more concerned with this eating outside than us. Rarely refilled our drinks or asked how we were doing. One large party was sat behind us that made us feel even less important as they were waited on hand and foot meanwhile my husband and I could barely get any additional orders in. Decided to not order drinks and dessert because of this. Expected a better experience, food was great at least
   

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10. s

    susan

    Chicago

    54 reviews

    vip
    5.0

    54 reviews

    Dined on August 5, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Repeat customers as we love the food, service, and outdoor seating overlooking the harbor with a lot of marine life to observe. Tuna Nacho appetizer is AMAZING!!!!! Would definitely recommend.
    

    Angler & Ale at Hawks CayResponded on August 9, 2024

    Dear Susan, Thank you for your perfect rating and kind review. We're honored we have a repeat visitor in you, and we appreciate you spotlighting our delicious tuna nacho appetizer. We hope you join us again soon at Angler and Ale for another fresh and flavorful dining experience. Sincerely, Hawks Cay Resort Management
    

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