Angler & Ale at Hawks Cay

Review summary

1. J

   Joanne

   Key West1 review

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   Enjoyed the food but when I signed up for the reservation and it asked if I wanted inside or outside dining, I said outside. We got to the restaurant and they said we’d have to wait 30 minutes for a table outside. Why bother with a reservation….?
   

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2. D

   Debbie

   Greater Boston14 reviews

   3.0

   Dined on March 3, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   The view is beautiful. The menu is small. Entrees do not come with any sides. You have to add them to your order at an extra charge. Service was a bit of a problem. We could not find the wait person after he gave us the bill. Snapper was offered fried or blackened. There should be an offer to have it grilled. I went to several restaurants in the Key West area. And grilled was always an option. Key lime pie was tangy and delicious. Drinks were also good. Plenty of parking and you can make a reservation.
   

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3. KW

   KW158

   Tampa8 reviews

   5.0

   Dined on February 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We got a table outside. The atmosphere was very nice. Out waiter, Terry, was great. Made the night fun. Food was great. Terry had suggestions of appetizers and sauces to go with the fish. Look forward to going back.
   

   Angler & Ale at Hawks CayResponded on March 3, 2025

   Dear KW158, Thank you for your wonderful review of Angler and Ale! We're delighted you enjoyed our lovely outdoor atmosphere and that Terry made your night fun with excellent service and recommendations. It’s great to hear you loved our food, and we look forward to welcoming you back for another fantastic experience! Sincerely, Hawks Cay Resort Management
   

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4. K

   Katie

   Baltimore1 review

   5.0

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great food! Friendly service. We were a party of six with a reservation.
   

   Angler & Ale at Hawks CayResponded on February 25, 2025

   Dear Katie, Thank you for joining us at Angler and Ale. It was a pleasure to serve your party of six, and we're thrilled you loved our delicious food! If your adventures bring you back to Duck Key, we hope you'll return for another memorable meal! Sincerely, Hawks Cay Resort Management
   

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5. M

   Michelle VIP

   West Palm Beach2 reviews

   2.0

   Dined on February 20, 2025

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 3

   Went for dinner. Seated outside by rail and wind picked up and requested to move behind to avoid direct winds and hostess said she couldn’t move us because it wasn’t the same waitress and it would be a 30 minute wait. We just stayed where we were and no one ever sat at the table behind. Not sure why it was being reserved. That being said we also asked for bread and crackers for the conch soup and they said they didn’t have any. Our waitress was very kind and nice. Food was fair. Not accommodating or customer service friendly, especially for the price. Doubt we will return.
   

   Angler & Ale at Hawks CayResponded on February 24, 2025

   Dear Michelle, Thank you for taking the time to share your feedback. We're regretful to hear that your dining experience fell short of your expectations. While we're pleased that your waitress provided kind service, we recognize that overall, the service and accommodations did not meet the level you deserve. We value your comments and will use them to improve future experiences. We hope you'll consider giving us another opportunity to better serve you. Sincerely, Hawks Cay Resort Management
   

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6. l

   lucia

   Key West3 reviews

   4.0

   Dined on February 20, 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Nice atmosphere but music a little bit too loud. We would have apprecieted a dessert but the restaurant was closing....(we wait half an hour before our table was ready).
   

   Angler & Ale at Hawks CayResponded on February 24, 2025

   Dear Lucia, Thank you for sharing your feedback. We're glad you enjoyed our inviting atmosphere. We are sorry your experience was not ideal, and we would certainly love the opportunity to welcome you back for a more exceptional visit. Your insights are important to us, and we look forward to hosting you again soon. Sincerely, Hawks Cay Resort Management
   

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7. R

   Renee VIP

   Washington DC79 reviews

   2.0

   Dined on February 20, 2025

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 2

   Sat outside. Took a very long time to get a table after our reservation time and then server was very overwhelmed. Food was good enough, not great. Expensive for what you get. The place was a zoo full of unattended kids. Good place for parents to drink and let their kids go wild. But not a place to go for a quiet meal. We thought a waterside table would be best for escaping the quiet. But then the singer started. Shockingly bad singer. Screeching, nasal voice singing Disney tunes. At first we thought it had to be karaoke but she didn’t stop. She said they hired her and she moved from New York for the job. And the sound system was terrible and very loud. We have heard a lot of great live talent at other restaurants the keys. Cannot imagine why they hired this one from NY. Every table and the servers were quietly cringing as she tried to hit the high notes. So that killed any possibility of a nice waterside ambience. We won’t be going back.
   

   Angler & Ale at Hawks CayResponded on February 25, 2025

   Dear Renee, We're delighted to hear you enjoyed our food and appreciate you dining with us. However, we regret that the wait time and atmosphere didn’t meet your expectations. Our goal is to provide a balanced experience for all guests, whether they’re here for a lively night out or a more relaxed meal. Rest assured, we’ll certainly review your feedback as we ensure we’re upholding our standards and creating the best environment possible. Thank you for sharing your insights, and we hope to have the opportunity to better serve you in the future. Sincerely, Hawks Cay Resort Management
   

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8. K

   Kenneth

   Milwaukee9 reviews

   2.0

   Dined on February 19, 2025

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 2

   Waitress was overworked. Too many customers. Food was less in volume. Had the seafood pasta. scrimp was less in number, only one scallop. Ladies toilets were out of order, ladies were using the men’s.
   

   Angler & Ale at Hawks CayResponded on February 24, 2025

   Dear Kenneth, While we thank you for being our guest and sharing your feedback, we are disappointed you had concerns while dining with us. Your comments are important to us as we are continually working to improve. We're sorry your experience wasn't ideal and look forward to welcoming you back and impressing you with our improvements. Sincerely, Hawks Cay Resort Management
   

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9. R

   Raquel

   New York City3 reviews

   5.0

   Dined on February 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and the service were excellent. Definitely less noisy outside. Everything was great!!!
   

   Angler & Ale at Hawks CayResponded on February 21, 2025

   Dear Raquel, It was such a pleasure having you dine with us! We're thrilled you thoroughly enjoyed our delicious cuisine, and we appreciate you mentioning our dedication to service. Thank you for your perfect rating, and we hope you return soon! Sincerely, Hawks Cay Resort Management
   

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10. E

    Erica

    New York City1 review

    5.0

    Dined on February 18, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Waitress was amazing ! She made the best recommendations!
    

    Angler & Ale at Hawks CayResponded on February 21, 2025

    Dear Erica, It was such a pleasure to welcome you to Angler and Ale! We are thrilled you had a wonderful dining experience and that your server's hospitality and expertise left a memorable impression. Thank you for your perfect rating, and we hope to welcome you back soon! Sincerely, Hawks Cay Resort Management
    

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