Angler & Ale at Hawks Cay

Review summary

1. J

   Julie

   Detroit

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best service, drinks and meal we had during our trip to the keys. We tried other local restaurants and were disappointed by the food. Some of the open table reviews were not great….its sad we believed them and waited till the last night of our stay to visit! India was our server and couldn’t have been more personable or attentive. Thank you!
   

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2. M

   Mary

   New York City

   5 reviews

   2.0

   5 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 3

   Food was excellent but kitchen and wait staff were clearly overwhelmed. We were there for over 2 hours for entrees, no apps or dessert, it took a half hour to get water, longer for drinks, and over an hour for food. Seeing other reviews, I assume were there on an off night.
   

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3. B

   Bryan

   West Palm Beach

   1 review

   2.0

   1 review

   Dined 7 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   Overpriced, not worth it for a buffet. Automatic 22% gratuity added without being mentioned ahead of time.
   

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4. S

   Sonia

   Key West

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   My husband hat a knife and fork burger with a salad and I enjoyed bbq wings with fries, both were quite large portions and delicious. My husbands burger took a little longer so we had to wait a little longer but Jamie our delightful waitress informed us of this and it was no biggie to us. We had a lovely table outside on the deck and Jamie was excellent in checking up if anything had nuts in it and getting me what I called shandy but what she called summer shandy, making it the way I liked it as they had no bottles, it was delicious as was the key lime pie we shared at the end We are staying in the area and hope to get back, the vibe of the place was great, friendly and the food gorgeous. Thanks Jamie for making our first evening in the USA perfect 🙏
   

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5. B

   Beth

   Naples

   6 reviews

   3.0

   6 reviews

   Dined on November 23, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   Service was terrible. Server was on her phone while we sat with empty glasses. We were charged 20 % gratuity and they said because we were a table of 6. We had 4 adults and 2 six year olds. Food was meh! Overpriced and way undelivered.
   

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6. OT

   OpenTable Diner

   Orlando

   2 reviews

   5.0

   2 reviews

   Dined on November 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff were polite and accommodating. We were looking to watch a football game and they turned the game on for us. Our waitress Faith had wonderful recommendations and great service. The food was excellent and I would recommend this restaurant to anyone visiting Hawks Cay
   

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7. R

   Robert

   Key West

   7 reviews

   2.0

   7 reviews

   Dined on November 15, 2024

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 4

   The food was quite bad. I had to return an entree and the replacement was far worse. That said, the service was great and the ambiance is nice. I’d recommend solely for a drink and the nice views.
   

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8. V

   Vincent

   Naples

   5 reviews

   5.0

   5 reviews

   Dined on November 8, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Beautiful outdoor dining. Friendly service. Food above average for casual dining spot.
   

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9. R

   Ruth

   Memphis/West TN

   41 reviews

   2.0

   41 reviews

   Dined on September 13, 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 2

   This restaurant needs to decide if it’s a bar with a restaurant or a restaurant with a bar. I found the food mediocre and it was bar food. We ordered calamari for an appetizer and it was very greasy. Husband ordered a pina colada which tasted strange. I think a premade mixture. I ordered boiled shrimp and a baked potato. Shrimp tasted like they had been frozen and were very salty. The baked potato tasted like it was made hours prior. Husband ordered mahi mahi that was loaded on top with capers, rice that was tasteless and limp vegetables. It was very noisy and what we thought would be a casual but nice restaurant was a bar with a restaurant
   

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10. E

    Edward

    Atlantic City

    9 reviews

    1.0

    9 reviews

    Dined on September 1, 2024

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 2

    Poor quality food lacking flavor and my steak was like rubber. The high prices of their menu dosen't meet the standards of a fine dining restaurant which is what I was expecting. If they dont wish to prepare their food properly and wow their customers then don't charge the high prices. Serve pub food instead which might work better for them.
    

    Angler & Ale at Hawks CayResponded on September 3, 2024

    Dear Edward, Thank you for leaving us your review. We understand the frustration felt when something falls short of expectations and regret that this was the experience you had with us. Rest assured, we will share your comments with our team to ensure any opportunity for improvement is seized. It was a pleasure having you here, and we hope to have another chance to change your perceptions in the future. Sincerely, Hawks Cay Resort Management
    

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