Arkadia Grill

Review summary

1. M

   Mark

   VIP

   Louisville

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Sat at the bar. Terrific service by bartender. Recommend pepperoni pizza or lemon chicken.
   

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2. KG

   KeithG

   London

   4 reviews

   1.0

   4 reviews

   Dined on November 29, 2024

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 1

   Overpriced rubbish , avoid. Spend your money elsewhere
   

   Arkadia GrillResponded on November 30, 2024

   Dear KeithG We apologize for the fact that our rates were higher than you expected. Your feedback is valuable to us, and we will take it into account. We appreciate you bringing this to our attention, and we will work on an action plan to ensure that we can provide rates that are commensurate with the level of service we offer. Kind Regards Guillermo Guest Experience Team.
   

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3. B

   Brianna

   Hawaii

   2 reviews

   3.0

   2 reviews

   Dined on November 8, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Was an okay place for lunch. Nice place but food was just okay.
   

   Arkadia GrillResponded on November 10, 2024

   Dear Brianna, Thank you for your feedback. We hope to see you soon. Kind Regards, Selim Guest Experience Team
   

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4. J

   JESSICA

   Philadelphia

   15 reviews

   5.0

   15 reviews

   Dined on October 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great meal. We had just arrived that evening and it was the perfect place to have dinner. Food was delish. The sports games were on tv and our kids played battleship from the stack of games they have. Was a lot of fun.
   

   Arkadia GrillResponded on October 31, 2024

   Dear Jessica, Thank you for taking the time to share your score with us, we hope to see you again soon! Kind Regards, Fatima Guest Experience Team
   

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5. K

   Kristin

   VIP

   Greater Boston

   3 reviews

   5.0

   3 reviews

   Dined on October 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, best mozzarella sticks I have ever had and the pizza was excellent, waiter was also excellent, pricey but I was in the Fontaineblue what can you expect!
   

   Arkadia GrillResponded on October 30, 2024

   Dear Kristin, Thank you for taking the time to share your score with us, we hope to see you again soon! Kind Regards, Fatima Guest Experience Team
   

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6. R

   Ricky

   VIP

   Phoenix

   3 reviews

   1.0

   3 reviews

   Dined on October 10, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   This place is horrible , $40 burger was the the worst , do not go here !
   

   Arkadia GrillResponded on October 10, 2024

   Dear Ricky, We understand that our services and costs may have exceeded your expectations. Your feedback is incredibly important to us, and we are committed to using it to improve. Thank you for raising this issue, and please know that we are dedicated to developing a plan of action to align our rates with the exceptional level of service we aim to provide. Kind Regards, Alison Guest Experience Team Fontainebleau Miami Beach
   

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7. J

   James

   Indiana

   4 reviews

   5.0

   4 reviews

   Dined on October 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We did a family dinner here great burgers and milkshakes. Me and my son LOVED the organic Ginger Ale.
   

   Arkadia GrillResponded on October 17, 2024

   Dear James, Thank you for your feedback. We hope to see you soon. Kind Regards, Selim Guest Experience Team
   

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8. G

   Gerard

   Miami

   1 review

   3.0

   1 review

   Dined on September 14, 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 2

   We arrived and was brought to our table the servers were lovely and helpful so we ordered mozzarella sticks and chicken wings for starters and pizza for mains, sticks were really good but the wings were dreadful it was like they were cooked before and then deep fried to a crisp the bones were even burnt, we still go charged for them after pointing it out so we won't be going back anytime soon, pizza was ok but nothing special
   

   Arkadia GrillResponded on September 16, 2024

   Dear Gerard, Thank you for taking the time to share your experience with us, Details like these are vitally important to us so we know what we can do to make it better next time. Kind Regards, Alison Guest Experience Team Fontainebleau Miami Beach
   

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9. A

   Arick

   New York City

   2 reviews

   3.0

   2 reviews

   Dined on August 20, 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   Way over-priced. Spent $380 for dinner for 5 including 3 kids. I had 2 drink and my wife and 2 glasses of wine but still for pizza, a burger and fries… come on!
   

   Arkadia GrillResponded on August 21, 2024

   Thank you for taking the time to write a review. Your opinion is highly valued by us. We look forward to welcoming you back soon. Best Regards, Alison Fontainebleau Miami Beach Guest Services
   

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10. E

    Emmanuel

    Miami

    1 review

    3.0

    1 review

    Dined on August 13, 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 2

    Muy cara la comida y tardaron en servirla, estaba bien
    

    Arkadia GrillResponded on August 14, 2024

    Dear Emmanuel, We understand that our services and costs may have exceeded your expectations. Your feedback is incredibly important to us, and we are committed to using it to improve. Thank you for raising this issue, and please know that we are dedicated to developing a plan of action to align our rates with the exceptional level of service we aim to provide. Kind Regards, Victor Gest Experience Team
    

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