Ballo Italian - Mohegan Sun

Review summary

1. E

   Elyse

   New York City

   1 review

   3.0

   1 review

   Dined today

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 4

   The food was amazing. We started with the bread - the $10 was absolutely worth every penny. We each got the eggplant parmigiana and spaghetti, and shared a side of the fingerling tomatoes (which were SWOON worthy). We finished off with a shared slice of the chocolate torte and gelato. I cannot emphasize enough how good the food was. Honestly exceed my expectations. The service on the other hand was severely lacking. The restaurant was not overly busy when we were there - in fact there was no one around us for a several table radius. When our waiter finally came over to take our drink order and we said that we were just starting with water (because we were still looking at our menus) he huffed and walked away. He took a significantly long time to come back to take our order. I asked about a dish that was cooked with wine, to see if it was possible to have it made without wine and he got SO offended that I asked, and started ranting about the kitchen having a process. I was only curious. Not that it’s any of his business, but I just celebrated 10 years sober and do not like the taste of wine in my food - it’s a personal preference. I was happy to go with my second choice. He mumbled under his breath as he was taking our menus away. He spent the rest of the evening ignoring us or taking way too long to check on us. He would check on us as soon as a plate hit the table and would not come back at all, nor could we find him to flag him down. He dropped our check off before we even started with our desert. The only time he was attentive was when I put my credit card down to pay. I understand, especially in places like casinos, that a large part of revenue comes from alcohol sales which drive up tips. However, I should still get the same level of service as a table who ordered several bottles of wine. My husband and I were celebrating our wedding anniversary and we both felt as if we were being ignored and rushed out. After the rave reviews - I was very disappointed.
   

   Is this helpful?

   Report
2. S

   Sandy

   Las Vegas

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   I dine here regularly, outstanding food, service and location - but keep in mind it is in a casino, so expect some noise if you sit by the hedges!
   

   Is this helpful?

   Report
3. M

   Marguerite

   New York City

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a pleasant and delicious dinner at Ballo! Had the Broken lasagna and it was delicious. Along with a espresso martini that was also delicious!
   

   Is this helpful?

   Report
4. A

   Ashley

   Connecticut

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Brandon, was absolutely fantastic! Was very attentive and gave great recommendations. Just an awesome server to have, would go back to Ballo and recommend only, Brandon! A very pleasant person, our party was so happy to be acquainted by him! Can’t wait to see him again :)!
   

   Is this helpful?

   Report
5. T

   Tomas

   Greater Boston

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful dining experience. Great food, great prices, great service.
   

   Is this helpful?

   Report
6. J

   Jason

   New York City

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a table for 4 adults to celebrate my father’s Birthday with a nice dinner. The servers were on top of their game. The food was delicious including the desert where they remembered my father’s birthday with a candle from my reservation. We will definitely be returning in the future thanks to the Ballo team.
   

   Is this helpful?

   Report
7. J

   Jacquelyn

   Greater Boston

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We came to Ballo for our mother’s birthday and our server Brandon literally made the night! He was so kind and went above and beyond. He even solo sang to my mom for her birthday with a complimentary dessert and she couldn’t have been more thrilled. Would go back just to have him as a server again. The food was also great but we will remember how great Brandon was.
   

   Is this helpful?

   Report
8. S

   Sarah

   Greater Boston

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really great pasta and really great service! Everyone was so nice and the food was so tasty! The cheese wheel pasta was amazing!!
   

   • 

   Is this helpful?

   Report
9. w

   wade

   New York City

   1 review

   5.0

   1 review

   Dined on January 1, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Excellent New Years Eve dinner , exceptional service as always
   

   Is this helpful?

   Report
10. R

    Roxanne and Jeffery

    VIP

    New York City

    21 reviews

    3.0

    21 reviews

    Dined on January 1, 2025

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 2

    We went back, hoping that there’d been a chef change. Maybe somehow the restaurant had returned to its early glory. But no, we will find a different New Year’s Eve tradition going forward. 
    

    Is this helpful?

    Report