Bar Louie - Foxboro

Review summary

1. VP

   ValerieP

   Greater Boston3 reviews

   1.0

   Dined 5 days ago

   1. Overall 1
   2. Food 3
   3. Service 2
   4. Ambience 1

   The noise level was insane. They let kids run wild! Not a good experience at all.
   

   Bar Louie - FoxboroResponded 1 day ago

   Valerie - Thank you for taking the time to share your feedback. We’re truly sorry that your experience didn’t meet your expectations. We understand how important a comfortable dining atmosphere is, and we are disappointed that the noise level and environment took away from your enjoyment. I have sent an email to you which will allow me to look into your visit further and make this right. Sincerely, Lori / Bar Louie Guest Relations.
   

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2. OT

   OpenTable Diner

   Greater Boston1 review

   2.0

   Dined on March 1, 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 1

   Out if tap beers requested by one member of the party. A martini was lacking liquor, and no one came to clear dirty dishes or empty cans. Over Al fair experience.
   

   Bar Louie - FoxboroResponded on March 3, 2025

   Thank you for your feedback. We’re sorry to hear that your experience didn’t fully meet expectations. We strive to provide top-notch service and quality drinks, and it sounds like we missed the mark during your visit. I have sent an email to you which will allow me to look into your visit further and make this right. Sincerely, Lori / Bar Louie Guest Relations.
   

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3. J

   Jerry

   Philadelphia2 reviews

   1.0

   Dined on February 14, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Terrible experience. Wife was pregnant and we ordered a mocktail that accidentally has alcohol in it. They told us it didnt but I drank it and definitely had a buzz from it. Server had attitude like us asking for water was a chore for her. Pretzel was obviously from frozen because it had freezer burn. Steak frits - steak was way too chewy with multiple area of gristle. Partly because steak was low quality and also over cooked. Fritz was overly salted. Shrimp and grits was too saucy but best thing from the night.
   

   Bar Louie - FoxboroResponded on February 15, 2025

   Jerry - I'm really sorry to hear about your experience. That’s certainly not the standard we aim for, and I can understand how frustrating it must have been, especially with the mocktail mix-up. It’s concerning that you felt the server was dismissive and that the quality of the food didn’t meet expectations. We care deeply about our guests and want to provide the best experience possible. I have sent an email to you which will allow me to look into your visit further. Sincerely, Bar Louie Guest Relations.
   

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4. M

   Michele

   Greater Boston1 review

   2.0

   Dined on February 14, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   the waitress did not review the valentine menu and how it worked. the food came out in the wrong order. the salmon was overcooked and bland and the steak was just ok. the calamari was mostly breading and slightly over fried. we did not receive the last wine tasting or one of our desserts. Will not do another specialty menu again.
   

   Bar Louie - FoxboroResponded on February 16, 2025

   Michele - We're really sorry to hear that your experience on Valentine's Day did not meet your expectations. We strive to provide both great service and quality food, and it sounds like we fell short in several areas. I have sent an email to you which will allow me to look into your visit further. Sincerely, Bar Louie Guest Relations.
   

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5. T

   Terry

   Greater Boston4 reviews

   5.0

   Dined on February 8, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Waitress was phenomenal dealing with a table of 18.
   

   Bar Louie - FoxboroResponded on February 12, 2025

   Terry! Wonderful! Thank you very much for taking the time to share your positive experience! We are happy to read that our team has been able to provide exceptional service for you! :)
   

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6. D

   Diane

   New York City1 review

   5.0

   Dined on February 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great spot for watching a game or catching up with friends.
   

   Bar Louie - FoxboroResponded on February 5, 2025

   Diane - thanks for sharing your review! Glad you had a great visit! :)
   

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7. R

   Robert

   Greater Boston9 reviews

   4.0

   Dined on February 1, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Overall we enjoyed our visit, though with some inconsistent service. Our waitress seemed overwhelmed/overdemanded upon by a large group, so at times we felt forgotten. The manager made up for this (though did not need to), as it was not the waitress' fault. Will return someday as a lot of menu selections looked great and our entree salads were awesome.
   

   Bar Louie - FoxboroResponded on February 12, 2025

   Hey Robert, Thank you for taking the time to share your experience at Bar Louie - Foxboro. We're glad to hear that you enjoyed our menu selections and our salads! We apologize if you felt forgotten at times, as we aim to provide attentive and personalized service to all our guests. We're also glad to hear that the manager's intervention made up for any service issues. We look forward to serving you again soon, and hope to exceed your expectations on your next visit!
   

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8. S

   Suzanne

   Greater Boston11 reviews

   3.0

   Dined on January 17, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Great drinks and variety of food choices on the menu
   

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9. N

   Nicole

   Greater Boston8 reviews

   5.0

   Dined on January 1, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Went there for the late night NYE event . Great time had by all. The service was excellent from the moment we walked in. Definitely would do this again.
   

   Bar Louie - FoxboroResponded on January 21, 2025

   Nicole - Thank you for your feedback. We're happy to know that you've had a great experience with us and look forward to your next visit! 😊
   

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10. B

    Barry

    Greater Boston3 reviews

    4.0

    Dined on January 1, 2025

    1. Overall 4
    2. Food 4
    3. Service 2
    4. Ambience 4

    We have eaten here before. We enjoy the restaurant. The food was very good. We were there on New Years Eve. So, it was very busy at first. The waitress started out good. I ordered my drink about 10 minutes after my wife ordered hers. I got my drink about 15 minutes before my wife got hers. We think the waitress forgot about her drink. Our appetizer came out at the same time as our meal. We enjoyed our food, but the waitress would disappear for long periods of time. The restaurant had several empty tables as the night went on. So, she was could have & should have checked in with us more often. I was going to get another cocktail, but we couldn't find our waitress. I ended up asking another waitress to send our waitress over. After about 10 minutes, she showed up and had our check. She did ask if we needed anything else? But by that point, we decided to go. She left the check & disappeared again for about 15 minutes. She finally came back so we could pay. I understand it was a busy night, but things slowed down & she still was nowhere to be found.
    

    Bar Louie - FoxboroResponded on February 12, 2025

    Hello Barry, We're truly sorry to hear about your recent experience at our Foxboro location. We pride ourselves on our attentive service and it seems we fell short on your New Year's Eve visit. We apologize for the oversight with your drink and the delay in service. We understand how frustrating it can be when there are empty tables and staffing issues during busy times. We take your feedback seriously and will address these issues with our team. We hope you'll give us another chance to provide the exceptional experience you've come to expect from us.
    

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