Basta!

Review summary

1. P

   Pam

   VIP

   Orange County

   19 reviews

   3.0

   19 reviews

   Dined on December 10, 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   Wonderful pasta dishes, Meatball and spaghettis! First time at one of Sam’s restaurant’s and it did not disappoint.
   

   Basta!Responded 7 days ago

   Pam, thanks for sharing your thoughts! We're glad you enjoyed our pasta dishes. Your feedback is important, and we’re always striving to enhance our guests’ experiences. We hope to see you again soon to try more of our menu!
   

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2. J

   Jeg

   New York City

   2 reviews

   2.0

   2 reviews

   Dined on November 8, 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 5

   Food was meh. Looking forward to what they’d do with the sardines dish - not much. That was underwhelming.
   

   Basta!Responded on November 11, 2024

   Jeg, we appreciate your feedback and are sorry to hear the sardines dish didn’t meet your expectations. We’re always striving to improve our menu and your insights are invaluable. We hope to win you over with a better experience next time!
   

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3. R

   Roland

   San Diego

   4 reviews

   5.0

   4 reviews

   Dined on November 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful experience and great food. The live musician outside was way loud but the atmosphere is good so we took it in stride.
   

   Basta!Responded on November 11, 2024

   Thanks for your fantastic review, Roland! We're thrilled you enjoyed the food and atmosphere and appreciate your feedback on live music! Hope to see you again soon!
   

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4. C

   Chip

   San Diego

   1 review

   3.0

   1 review

   Dined on November 6, 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   The cooked food overall was not hot enough when served. The beet salad was awesome. The rigatoni with the added meatball was excellent (meatball was warm, not hot). The scallops were so salty we had to return the dish.
   

   Basta!Responded on November 11, 2024

   Thanks for your feedback, Chip! We’re glad to hear you enjoyed the beet salad and rigatoni. We're sorry to learn about the temperature issues and the scallops. Your insights help us improve, and we’ll address these concerns with our team. We hope to serve you better next time!
   

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5. P

   Peggy

   VIP

   San Diego

   24 reviews

   4.0

   24 reviews

   Dined on November 4, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 1

   Delicious food, excellent and friendly service. However, there was a band on the plaza, directly outside the restaurant, that was arena rock show loud. It was a Sunday night. I didn't know whether that stage was there when they opened the restaurant but, if not, they should definitely have words with the plaza's management.
   

   Basta!Responded on November 11, 2024

   Thanks for your feedback, Peggy! We're glad you enjoyed the food and service. We appreciate your comments about the noise and will certainly pass them along to management. Your experience matters to us, and we hope to provide an even better atmosphere on your next visit!
   

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6. B

   Brynn

   VIP

   Denver

   4 reviews

   3.0

   4 reviews

   Dined on November 3, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 2

   food was delicious, it's aimed to be family style (which we did and enjoyed) but weird that many dishes did not come with serving spoons. There seemed to be a lot of staff there who appeared to be busy but we often had a difficult time getting served/noticed. Despite having a reservation for inside, they initially sat us outside (in the rain) and then moved us in. Accidental miscommunication they brought out dessert (for a birthday) before we even ordered drinks. I had a fun silly time, definitely weird vibes, don't go here sober and don't go if you're feeling impatient.
   

   Basta!Responded on November 11, 2024

   Thanks for sharing your experience, Brynn. We're glad you enjoyed the food and family-style dining! We appreciate your feedback about service and communication; we'll address this with our team to improve. We hope to create a more seamless experience for you next time!
   

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7. j

   joe

   VIP

   Las Vegas

   38 reviews

   5.0

   38 reviews

   Dined on November 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very enjoyable dining experience made even better by our server, Alexis. Keep up the great work.
   

   Basta!Responded on November 4, 2024

   Thanks for the fantastic feedback, Joe! We're thrilled to hear you had an enjoyable dining experience and that Alexis made it even better. We’ll make sure to pass on your compliments—she’ll be happy to hear it! Looking forward to welcoming you back soon!
   

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8. S

   Steve

   Central Coast

   22 reviews

   5.0

   22 reviews

   Dined on November 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   OMG the food was soooo good. The gnocchi is a must order! We order tapas style and shared each dish. Our server, Mari, was extremely helpful and knew the menu we'll. Her recommendations we spot on!! We'll be back many times! Sam and his team got it right!!!
   

   Basta!Responded on November 4, 2024

   Thanks for the wonderful review, Steve! We're thrilled you enjoyed the gnocchi and tapas experience. Mari will be delighted to hear your compliments. We can’t wait to welcome you back for more!
   

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9. s

   sam

   Dallas

   2 reviews

   5.0

   2 reviews

   Dined on October 31, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved everything, but the music from outside on the piazza was among if loud.
   

   Basta!Responded on November 4, 2024

   Thanks for the review, Sam! We're thrilled you enjoyed your experience. We appreciate your feedback about the music volume on the piazza and will definitely take it into consideration to enhance future visits. Hope to see you again soon!
   

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10. T

    Tom

    Hawaii

    5 reviews

    5.0

    5 reviews

    Dined on October 30, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Good was fabulous. Rigatoni dish was one of the best I’ve had in a long time!!!
    

    Basta!Responded on November 4, 2024

    Tom, we're thrilled to hear you enjoyed the rigatoni! It's always great to know our dishes are hitting the mark. Thanks for sharing your experience, and we hope to see you again soon!
    

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