Bayou & Bottle

Review summary

1. J

   Janet

   VIP

   Houston

   4 reviews

   5.0

   4 reviews

   Dined on February 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a great experience at Bayou and Bottle. The service is top notch, and everyone is extremely knowledgeable and friendly. Great whiskey selection and the food is outstanding. I've attended several of the whiskey master classes and they have been fantastic. I've learned a lot and there is always a great group attending the events. Looking forward to more in the future.
   

   Bayou & BottleResponded 5 days ago

   Dear Janet, Thank you for your wonderful review and for being such a valued guest at Bayou & Bottle. We’re thrilled to hear that you consistently have a great experience with us and that our team’s service, knowledge, and hospitality continue to stand out. It’s especially rewarding to know how much you’ve enjoyed our whiskey master classes. We love bringing together enthusiasts like yourself and look forward to hosting more engaging and educational experiences in the future. We can’t wait to welcome you back soon for another fantastic visit! Warm regards, Bardia Ketabi General Manager Bayou & Bottle at the Four Seasons Hotel
   

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2. J

   Jonathan

   Houston

   1 review

   5.0

   1 review

   Dined on January 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This master class was amazing. We got to taste a variety of ages and versions of the Dalmore brand while learning some of the history and methods used to brew the spirit. Met some fun people who were way more knowledgeable than I was about whiskey and different spirits in general. The food was actually an unexpected bonus. I was honestly blown away by how affordable this was in the end. Thank you to the team that did their best to make us feel welcome.
   

   Bayou & BottleResponded on January 31, 2025

   Dear Jonathan, Thank you for your thoughtful review and for joining us at Bayou & Bottle for the Dalmore master class. We’re delighted to hear that you enjoyed the exploration of Dalmore’s expressions, as well as the rich history and craftsmanship behind the brand. It’s always a pleasure to bring together enthusiasts of all levels, and we’re thrilled that the experience, including the food pairing, exceeded your expectations. Your kind words about our team mean a great deal, and we’re grateful for the opportunity to have hosted you. We look forward to welcoming you back for future tastings and memorable experiences. Warm regards, Bardia Ketabi General Manager Bayou & Bottle at the Four Seasons Hotel
   

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3. D

   David

   San Francisco

   7 reviews

   5.0

   7 reviews

   Dined on January 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Bardia and his staff were amazing hosts! The food was great, creative takes on traditional “bar” food. And the bourdon tasting program was top notch.
   

   Bayou & BottleResponded on January 21, 2025

   Dear Dr. David, Thank you for your fantastic review and for dining with us at Bayou & Bottle. It’s wonderful to hear that you enjoyed the creative takes on traditional bar food and found our bourbon tasting program to be top-notch. Your kind words about my team and me mean a lot, and we’re thrilled to have provided you with an exceptional experience. We look forward to welcoming you back for more great food and bourbon tastings soon! Warm regards, Bardia Ketabi General Manager Bayou & Bottle at the Four Seasons Hotel
   

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4. j

   jesk

   VIP

   New York City

   28 reviews

   4.0

   28 reviews

   Dined on December 21, 2024

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 4

   Slow bartender service - at times no one was even behind the bar. We love coming to the hotel but service was off this time
   

   Bayou & BottleResponded on December 24, 2024

   Dear Kim, Thank you for sharing your feedback and for being a loyal guest of Bayou & Bottle. I am truly sorry to hear that the bar service fell short during your recent visit. This is not reflective of the high standards we strive to maintain, and I will be addressing your concerns with our team to ensure improvements are made. We greatly appreciate your continued support and look forward to welcoming you back soon to provide the exceptional experience you’ve come to expect from us. Warm regards, Bardia Ketabi General Manager Bayou & Bottle at the Four Seasons Hotel
   

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5. h

   heather

   Houston

   2 reviews

   5.0

   2 reviews

   Dined on November 16, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great service and even better craft cocktails. I will be back!
   

   Bayou & BottleResponded on November 29, 2024

   Dear Heather, Thank you for your kind review and for dining with us at Bayou & Bottle. We are delighted to hear that you enjoyed our service and craft cocktails. Your positive feedback means a lot to us, and we’re thrilled to know that you plan to return. We look forward to welcoming you back soon for another great experience! Warm regards, Bardia Ketabi General Manager Bayou & Bottle at the Four Seasons Hotel
   

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6. M

   Megan

   VIP

   Houston

   2 reviews

   3.0

   2 reviews

   Dined on October 27, 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   The service was very slow but the staff is lovely!
   

   Bayou & BottleResponded on November 9, 2024

   Dear Megan, Thank you for sharing your feedback and for dining with us at Bayou & Bottle. We are glad to hear that you enjoyed our ambiance and found our staff to be lovely. However, I apologize for the slow service you experienced, as it is our goal to provide attentive and timely service to all our guests. Your comments are valuable to us, and we will work with our team to improve in this area. We hope to welcome you back in the future and provide you with a seamless experience. Warm regards, Bardia Ketabi General Manager Bayou & Bottle at the Four Seasons Hotel
   

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7. R

   Rebecca

   Dallas

   2 reviews

   5.0

   2 reviews

   Dined on October 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We recently had the pleasure of dining at Bayou & Bottle, and it was truly a 5-star experience from start to finish. The service was impeccable—every staff member went above and beyond to ensure our evening was perfect. The stewards, in particular, were exceptionally knowledgeable about their bourbon selection, guiding us through a curated list with expertise and genuine passion. Their recommendations were spot-on, enhancing the meal in ways we didn’t expect. From the moment we arrived, we felt taken care of in every detail. The staff anticipated our needs and personalized our experience, making the evening memorable. If you’re looking for a place where top-notch service meets expert craftsmanship in both food and drink, Bayou & Bottle is absolutely the place to be. Highly recommended!
   

   Bayou & BottleResponded on October 18, 2024

   Dear Rebecca, Thank you for your glowing review and for sharing such wonderful feedback about your dining experience at Bayou & Bottle. We are thrilled to hear that every aspect of your visit, from the impeccable service to the curated bourbon selection, exceeded your expectations. It’s fantastic to know that our stewards' knowledge and passion helped enhance your evening, and your kind words about our personalized approach mean a lot to us. We are delighted that we could make your visit memorable and that you highly recommend us. We look forward to welcoming you back for another exceptional experience soon. Warm regards, Bardia Ketabi General Manager Bayou & Bottle at the Four Seasons Hotel
   

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8. J

   John

   VIP

   Austin

   5 reviews

   4.0

   5 reviews

   Dined on September 28, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Excellent "bar food". Great, attentive service given number of people. Food order issue appropriately dealt with by management. Would definitely return if similar opportunity occurs.
   

   Bayou & BottleResponded on October 2, 2024

   Dear John, Thank you for your kind review and for recommending Bayou & Bottle. We are pleased to hear that you enjoyed our food, found the service attentive, and appreciated our efforts to address the food order issue. It is always our goal to provide an excellent experience, even during busy times, and we are thrilled to know that you would consider returning. Your feedback about our lively atmosphere and creative cocktails is greatly appreciated. We look forward to welcoming you back for another enjoyable visit. Warm regards, Bardia Ketabi General Manager Bayou & Bottle at the Four Seasons Hotel
   

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9. D

   Dianne

   Houston

   2 reviews

   5.0

   2 reviews

   Dined on September 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Four Seasons Staff was very engaged to ensure the guests had a pleasant experience, and the representative from the distillery was knowledgeable and personable. An enjoyable evening overall.
   

   Bayou & BottleResponded on October 2, 2024

   ear Dianne, Thank you for your wonderful review and for joining us at Bayou & Bottle. We are thrilled to hear that you enjoyed the evening and that our team’s engagement contributed to a pleasant experience. It’s also great to know that the distillery representative was knowledgeable and personable. Your kind words and recommendation mean a lot to us, and we are delighted that you found our venue great for groups and creative cocktails. We look forward to welcoming you back for another enjoyable experience soon. Warm regards, Bardia Ketabi General Manager Bayou & Bottle at the Four Seasons Hotel
   

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10. C

    Christopher

    San Francisco

    1 review

    5.0

    1 review

    Dined on September 14, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    We attended two bourbon tasting events at Bayou & Bottle and found the experience very enjoyable. The event themselves include food, plenty of bourbon samples, and a presentation from the bourbon representative. Overall, a great time! Bayou & Bottle itself is a lovely bar with great cocktails. The bartenders and staff were all helpful and informative. A particular shoutout to Bardia, the general manager, for his exceptional hospitality and kindness! We will keep Bayou & Bottle in mind anytime we are in downtown, especially for concerts nearby. Thanks again!
    

    Bayou & BottleResponded on October 2, 2024

    Dear Christopher, Thank you for your wonderful review and for joining us for the bourbon tasting events at Bayou & Bottle. We are thrilled to hear that you enjoyed the experience, including the food, bourbon samples, and the presentation. It’s also fantastic to know that our bar, cocktails, and team, including our bartenders and staff, made your time with us special. Your kind words about our hospitality mean a lot to us, and I truly appreciate your shoutout. We are delighted to be your go-to spot in downtown, especially for concerts nearby, and we look forward to welcoming you back soon. Warm regards, Bardia Ketabi General Manager Bayou & Bottle at the Four Seasons Hotel
    

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