Beach House Restaurant & Tap Room

Review summary

1. T

   Tony

   Charlotte

   1 review

   5.0

   1 review

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were visiting during Thanksgiving and the family loved the Thanksgiving buffet. Food was delicious. Thank you for hosting us during the holiday!
   

   Beach House Restaurant & Tap RoomResponded on December 2, 2024

   Thank you for sharing your feedback! We're so glad to hear that your family enjoyed the Thanksgiving buffet and that the food was to your liking. It was our pleasure to host you during the holiday, and we truly appreciate your kind words. We hope to welcome you and your family back for another special occasion in the future!
   

   Is this helpful?

   Report
2. A

   Angie

   Coastal Georgia

   25 reviews

   vip
   4.0

   25 reviews

   Dined on November 28, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Was a very nice Thanksgiving Buffet but I wouldn't call it a brunch as brunch entails breakfast and lunch combination of items. Service and staff were excellent. The only breakfast items were bacon, sausage, biscuits and gravy and also there were some muffins and packaged pastries, so I guess that qualifies somewhat as a brunch without eggs, but all good, there were three proteins for lunch. It would have been nice to have scrambled eggs or bennies or or or or... especially seeing as there was empty pans where they should have been beside the biscuits and gravy. Other than that, all was very good and the Mac and Cheese and the Cheesy Potatoes as well as the Sautéed Squash Mix were probably one of the best sides we've had in Glynn County so that definitely made up for no eggs! We would definitely go back as everything was very good and all hostesses, servers and back of the house staff encountered were very attentive and friendly!
   

   Beach House Restaurant & Tap RoomResponded on December 2, 2024

   Thank you for your thoughtful and detailed review! We're so glad to hear that you enjoyed the Thanksgiving Buffet overall and that the service and staff made a positive impression. We appreciate your feedback regarding the brunch offerings, and we understand your point about the lack of breakfast items like scrambled eggs or eggs Benedict. We’ll certainly take this into consideration for future events. It’s fantastic to hear that the mac and cheese, cheesy potatoes, and sautéed squash mix were highlights for you — we’re glad they helped make up for the missing items! We look forward to welcoming you back and hope to provide an even better experience next time.
   

   Is this helpful?

   Report
3. J

   Jean

   Baltimore

   127 reviews

   3.0

   127 reviews

   Dined on November 1, 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 2

   Nice server but was underwhelming. Looks really nice on website. Bread with fish dip was hard and should have been toasted. The fish dip was edible but nothing special. Nice to sit on screened porch but no view of ocean. Probably won’t make a point to go back. Sorry.
   

   Beach House Restaurant & Tap RoomResponded on November 3, 2024

   I extend my sincere apologies for the subpar dining experience you encountered at our establishment. We hold your feedback in high regard and are committed to implementing improvements. Our culinary team will modify the bread and fish dip recipe to enhance its taste and quality. Additionally, we are exploring options to expand our seating areas, offering a more picturesque ocean view. I kindly request the opportunity to discuss your experience further and address any concerns you may have. Please contact me directly at your leisure. Thank you for sharing your feedback. It is greatly appreciated. Kind Regards, Roddy Smith II Food and Beverage Manager
   

   Is this helpful?

   Report
4. M

   Mary

   Atlanta Metro

   3 reviews

   5.0

   3 reviews

   Dined on August 31, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Excellent service, charming restaurant- love the screened in back porch!
   

   Beach House Restaurant & Tap RoomResponded on September 2, 2024

   Thank you very much for your review! We are thrilled you enjoyed your visit and look forward to serving you again! With Gratitude, Roddy
   

   Is this helpful?

   Report
5. M

   Morgan

   Coastal Georgia

   1 review

   4.0

   1 review

   Dined on August 1, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   We reserved a table but was not needed as it was just 3 of us. Recommend reservation for bigger parties. Service was quick and waitress accommodated all of our needs. Food was very good.
   

   Beach House Restaurant & Tap RoomResponded on August 13, 2024

   Thank you so much for your feedback and your recommendation. We hope to welcome you again in the future! Kind Regards, Mel
   

   Is this helpful?

   Report
6. OT

   OpenTable Diner

   Atlanta Metro

   6 reviews

   1.0

   6 reviews

   Dined on July 27, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Buffet only. So gross. All the food was cold. Biscuits could have broken a window they were so hard.
   

   Beach House Restaurant & Tap RoomResponded on August 13, 2024

   Thank you for your feedback, I apologize for your poor experience last month. We no longer offer the breakfast buffet - we hope to welcome you for a better experience. Kind Regards, Mel
   

   Is this helpful?

   Report
7. OT

   OpenTable Diner

   Jacksonville

   1 review

   2.0

   1 review

   Dined on July 26, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   We went on a Saturday. They weren’t real busy but it took awhile for wait staff to greet us. I had the shrimp and grits which were strange to say the least. Brown gravy on top of saffron grits. Very little flavor and shrimp were small. My friend had the smothered pork chops. They were very dry, super thin and not very flavorful.
   

   Beach House Restaurant & Tap RoomResponded on August 13, 2024

   Thank you for your feedback, I am sorry you didn't have a better experience. Our take on Shrimp & Grits is made with a demi glace sauce, I am sorry that your meal was not to your liking, thank you for taking the time to let us know. I hope that when you brought it to your server's attention that we were able to resolve the problems for you. We hope to better serve you in the future! Kind Regards, Mel
   

   Is this helpful?

   Report
8. OT

   OpenTable Diner

   Richmond

   1 review

   2.0

   1 review

   Dined on July 26, 2024

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 4

   Unfortunately our service was just ok but our food was not good at all. None of the 4 adults liked their food. Poor quality.
   

   Beach House Restaurant & Tap RoomResponded on August 13, 2024

   Thank you for your feedback - please do reach out to us, with the details of your meal so that he can further investigate what went wrong. Thank you in advance for your further information. Kind Regards, Mel
   

   Is this helpful?

   Report
9. OT

   OpenTable Diner

   New York City

   2 reviews

   1.0

   2 reviews

   Dined on July 26, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Don’t waste your time or money. Great beer selection but that’s it.
   

   Beach House Restaurant & Tap RoomResponded on July 29, 2024

   Thank you for your feedback - we hope to better impress you next time. If you would like to reach out with some details of your trip, please do feel free so that we can garner some details of your visit (date, approx time, items ordered and issues that you encountered). We are glad that you enjoyed the beer selection but would like to make that a more rounded out experience next time. We hope to hear from you. Kind Regards, Mel
   

   Is this helpful?

   Report
10. OT

    OpenTable Diner

    Charleston

    2 reviews

    vip
    2.0

    2 reviews

    Dined on July 3, 2024

    1. Overall 2
    2. Food 1
    3. Service 5
    4. Ambience 5

    Service and atmosphere were great but food was very dry or overcooked. Mixed drinks didn’t have much alcohol at all in them.
    

    Beach House Restaurant & Tap RoomResponded on July 11, 2024

    I am sorry that this was your experience. I hope that when you brought it to your servers attention that we were quick to rectify for you. We hope to better serve you in the future. Kind Regards, Mel
    

    Is this helpful?

    Report