Bella Cafe & Grille in Chevy Chase

Review summary

1. J

   Jane

   VIP

   Louisville

   38 reviews

   4.0

   38 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   Food is always good- Service was a little slow- it wasn’t that crowded so I really didn’t understand why getting our food took so long !
   

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2. K

   Kirsten

   VIP

   Louisville

   18 reviews

   4.0

   18 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Delicious food excellent service. I love the white margarita. The only downside is parking there is none. It’s a real pain in the you know what to park. This will definitely be a deterrent for me returning
   

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3. J

   Josh

   Louisville

   8 reviews

   5.0

   8 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent food, excellent service. Tables are a bit close and as such is a little cramped and loud, but overall we really enjoyed our experience.
   

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4. C

   Cindy

   VIP

   Western NC

   24 reviews

   5.0

   24 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great service from Jonathan. He always goes above and beyond. Great food once my order was corrected.
   

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5. K

   Kristi

   Western NC

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful food & atmosphere! Would definitely recommend to anyone
   

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6. D

   Doug

   Columbus

   6 reviews

   5.0

   6 reviews

   Dined on February 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Lovely place! Enjoyed the food, decor, and atmosphere.
   

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7. W

   William

   Louisville

   3 reviews

   5.0

   3 reviews

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was really great!! The service, food and environment was exceptional. Can't wait to go back.
   

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8. R

   Robert

   Louisville

   2 reviews

   5.0

   2 reviews

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff was friendly and attentive. There were so many great menu choices and everything we finally decided on was tasty. The prices were super reasonable given the quality of the food and the whole restaurant had a relaxing ambiance
   

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9. S

   Sarah

   Louisville

   1 review

   5.0

   1 review

   Dined on February 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous food! Bella Cafe is one of my faves and always a treat!
   

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10. L

    Lauren

    Louisville

    2 reviews

    2.0

    2 reviews

    Dined on February 13, 2025

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 1

    A manager/host stood in the doorway pointing at tables that were going to be open soon, and rushed people out. Tables were not wiped down in-between guests. Fresh flatware was being sat on tables while plates and cups from the previous guests were still on the table. Tables were getting shoved around and guests who were sitting and eating were asked to scoot around to accommodate. Our waitress kept talking to another waiter from across the room. The phrase “I’m just trying to get you some” with loud laughter was tossed out at one point. Our waitress messed up the bills, admitted she knew they were wrong when they were printed, and then stood over our shoulder while we selected tips and muttered “ok good” when each of us selected the amount. She was also weirdly handsy for my personal space and kept touching my shoulder and back when coming to speak to us-and to tell us it’s a mad house and that the food/drinks will take a while instead of apologizing about the wait. Her use of per names also was used in a condescending manner, rather than a southern charm way. “Honey, thats truffle aoli” “sweetheart, I knew that was wrong but I figured yall could figure it out” We felt rushed in our time but chose to stay so we could catch up. We all come from hospitality so we understand the busyness around Valentine’s Day, but definitely found the servers inappropriate in conversation, the seating hostess rude in talking about people needing to leave within ear shot, and overall experience lack luster, ill mannered and unprofessional. We’re not angry Karen’s by any means, but expected a higher quality overall. Sharing for feedback and training.
    

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