Bella Venezia Restaurant and Bar

Review summary

1. M

   Michael

   Sunshine Coast

   7 reviews

   vip
   5.0

   7 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Perfect as usual in all possible ways Well done once again Bella Venezia
   

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2. J

   Janus

   Queensland

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The best Italian food in Moolooloba. Thanks Craig for an amazing experience.
   

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3. j

   janet

   Brisbane

   4 reviews

   4.0

   4 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great food,service and ambience!! One of the best Italian restaurants on the Sunshine Coast ! Highly recommend
   

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4. K

   Kenny

   Melbourne

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious and well worth the price. The service thank you to Michael was also top shelf.
   

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5. L

   LISA

   Gold Coast

   3 reviews

   vip
   1.0

   3 reviews

   Dined on December 3, 2024

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 4

   Quality of food is very average, Ragout was dry and salty, steak was a poor piece of meat with a cosmetic touch,Ravioli was just ravioli. The only meal that was ok was the prawn and pasta dish. The cost of such small portions was embarrassing, I know it’s fine dining but I have eaten few similar restaurants and Bella by far is at the bottom of the list. There were 5 of us and we were all disappointed. There overall cost of meals does not reflect the dining experience we had, sorry but poor. A refund would be appreciated. The restaurant look is nice, ambience is good but other is not good. I am being honest and disappointed.
   

   Bella Venezia Restaurant and BarResponded 7 days ago

   We’re sorry to hear that your experience didn’t meet your expectations. However, we’d like to clarify a few details. Firstly, your waiter conducted a check-back with your table during the meal, no concerns or negative feedback were raised at that time. This would have been an opportunity for us to address any issues and ensure your satisfaction. Additionally, the dishes referenced in your review don’t match what was ordered. You did not have ravioli or steak—it was tortellini and lamb. While we’re glad you enjoyed the ambience, we regret that other aspects of your visit didn’t reflect the high standards we strive for - our Chef's Hat venue is ranked the top 1% in Australia. We find it unusual to see a 1-star review posted after no issues were brought to our attention during your visit.
   

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6. M

   Marisa

   Tropical QLD

   1 review

   5.0

   1 review

   Dined on December 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great experience tonight at Bella Venezia. Meals were fantastic, service was excellent especially our waiter Brendan. Highly recommend and we will be back
   

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7. N

   Nicole

   Victoria

   1 review

   5.0

   1 review

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent service. Our waiter David, was very helpful. Food was delicious. Especially enjoyed the stuffed zucchini flowers.
   

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8. M

   Mark

   Houston

   2 reviews

   4.0

   2 reviews

   Dined on November 30, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Exceeded my expectations on food and service. Experienced and friendly wait staff made for an enjoyable experience.
   

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9. K

   Karen

   Sunshine Coast

   1 review

   4.0

   1 review

   Dined on November 30, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Lovely quiet atmosphere. Food was well presented and good subtle flavours that wasn't too heavy or rich. Our waiter Brendan was a easy to converse with and kept the mood relaxed. All round we had a great date night. Thanks
   

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10. T

    Tim

    Sunshine Coast

    1 review

    3.0

    1 review

    Dined on November 29, 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3

    Our booking was for 6.30 pm . We arrived at 6.35pm our order for drinks and food was taken pretty soon after we arrived which was great. Our meals didn’t arrive at our table till 7.55 pm for me that was getting a little to long to wait.
    

    Bella Venezia Restaurant and BarResponded 7 days ago

    Thank you for taking the time to share your feedback. We have reviewed your visit and timeline: you were seated at 6:33 PM, 6.42 Drinks arrived, 6.53 Pizza entree and kids pizza ordered, 7.04 Mains ordered, 7.15 Entrees and kids meals arrived, 7.19 Mains Called Away, 7.52pm Mains arrived. This is a 35-minute preparation time, well within industry standards for freshly prepared meals, especially for a busy Saturday evening. Our team strives to deliver an exceptional dining experience for every guest, and we’re proud to follow a sequence that ensures high-quality food and service. That said, we always welcome feedback to refine and improve. We hope to welcome you back soon for an even better experience!
    

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