Benihana - Milwaukee, WI

Review summary

1. OT

   OpenTable Diner

   Cincinnati

   5 reviews

   5.0

   5 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Family tradition is for us to go out to hibachi on Christmas Eve. The staff was awesome and the food was great!
   

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2. T

   Tom

   VIP

   New York City

   10 reviews

   1.0

   10 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   There is absolutely zero quality control at this restaurant.
   

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3. R

   Rebecca

   Milwaukee

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Slow to be seated at our table even with a reservation. They did a good job of honoring dietary restrictions (Gluten free and dairy free). Waitress was cheery but a bit absent minded. She had many tables to wait on. It took some time for our first course to arrive after we ordered. Have eaten here previously a number of years ago. It’s just not quite the same caliber of a place as it used to be.
   

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4. D

   Dora

   Chicago

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 2

   Too much noise, lack of ventilation, drink was too sweet, chicken was dry. Items on the menu were not available. I was overcharged and then the server said I would get a refund in 7-10 days. They charged me for items the people next to me ordered.
   

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5. E

   Edward

   VIP

   Milwaukee

   21 reviews

   5.0

   21 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Nicole, our waitress, was very cordial and personable.
   

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6. C

   Cathy

   VIP

   Milwaukee

   5 reviews

   3.0

   5 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   I allowed 2 hours for dinner, thinking that was plenty of time for us to eat and get to a show we had tickets for 2 blocks away. Despite letting the hostess know we had theater tickets, we were seated 45 minutes after our reservation time. The restaurant was full and wait staff were working really hard, but service was a little slow. We missed the show because of the late seating.
   

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7. R

   Richard

   Milwaukee

   9 reviews

   3.0

   9 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   Had a 4:45 reservation but didn't get seated at the hibachi table until almost 5:45. Missed our 7pm basketball game tip off.
   

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8. a

   andrew

   Atlantic Canada

   1 review

   3.0

   1 review

   Dined on December 14, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 1

   First impression is that the place needs a deep cleaning. Smells like old fryer oil. Torn carpeting and greasy handrails. Staff not face to face greeting and shouted/waved directions from behind the bar. Not welcoming at all. Short wait for our table, even though there was only 1 other table engaged at the time we arrived. Long wait for water and drinks order. (10 min). ordered and were very adamant about the one shellfish allergy only to have the chef plop down all of the shrimp right in front of the person we pointed out as allergic. the food was served in starts and spurts with the sushi entree arriving 10 mins before the disjointed other entrees where the veg came 5 min before the rice which came 10 min after the beef and chicken. Not able to put together the logic of the service order, but it seemed like 3 different people were making 3 different parts of the meal, the fried rice came after everything else was consumed. The flattop was turned on for 30 mins before the venthood was, so we all got smoked and went home smelling like we worked a shift at the fryer. After the dishes were cleared and the bill brought, Ice cream was offered, as part of the meal. We already had our coats on at that point. We still tipped well, but for 475 bucks We would go somewhere else next time.
   

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9. J

   Jose

   Chicago

   1 review

   5.0

   1 review

   Dined on December 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing experience with my family and friends, great work
   

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10. V

    Victor

    VIP

    Hong Kong

    24 reviews

    5.0

    24 reviews

    Dined on December 7, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    I LOVE BENIHANA!! The food is delicious and served fresh and hot right before your eyes. The cooks put on a marvelous show very entertaining. Best of all it's family friendly.
    

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