Bill's Restaurant & Bar - Greenwich

Review summary

1. B

   Bijaya

   London

   2 reviews

   3.0

   2 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   Ordered Christmas dinner ..Food was cold , Steak was chewy and cold , dessert was hard as well. The drinks were good .
   

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2. A

   Andrew

   London

   2 reviews

   2.0

   2 reviews

   Dined on October 27, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   Long chaotic queue. Not clear whether anyone was un charge. Had reservation and eventually got seated. Table not ready, no glasses. All the servers seemed petrified to talk to anyone. Asked for sauces which were thrown on the table. Asked for a tap water, bottle placed on table with no glasses. Asked for glasses and met with a big sigh. Mentioned the service when getting the bill and met with "we are busy" as yhough that should be an excuse. The service charge remains the same no matter how busy they are!
   

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3. s

   susie

   N. Ireland

   6 reviews

   5.0

   6 reviews

   Dined on October 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great meal after the theatre. Always good value and Calamari was particularly delicious
   

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4. R

   Rachael

   London

   8 reviews

   3.0

   8 reviews

   Dined on September 28, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   The service was not great initially. For example, it took ages to have our order taken, get our drink, and the water we requested never arrived. After our plates were cleared, nobody came back to our table for about an hour to even ask if we wanted more drinks, a desert, or even the bill. Luckily my friend and I were catching up with one another and weren’t in a rush. Eventually a new server was assigned to our table and she was lovely and very attentive. She turned things around for Bills because we were not impressed with the service prior due to having been completely forgotten about and left to our own devices for very long periods.
   

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5. J

   Joe

   London

   2 reviews

   5.0

   2 reviews

   Dined on September 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such a great experience. Service was extremely friendly and the food was great. This is a nice airy restaurant where the staff are professional yet very friendly and welcoming. It's really a great place for value for money. I was really pleasantly surprised when the bill arrived. Highly recommended!
   

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6. V

   Virginia

   Oxford

   2 reviews

   vip
   5.0

   2 reviews

   Dined on September 21, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Excellent service and enjoyable food. We were glad we’d booked as it was very busy. We were quickly seated and served.
   

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7. E

   Ellie

   London

   27 reviews

   vip
   5.0

   27 reviews

   Dined on September 13, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Excellent and speedy service - we were off to see a show after. Burgers really good!
   

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8. OT

   OpenTable Diner

   London

   1 review

   2.0

   1 review

   Dined on July 21, 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 4

   Service was slow. Ordered Dirty Vegan Burger and asked for Rosemary Chips to be replaced by Sweet Potato, but was charged extra. Luckily my 20% NHS discount compensated!
   

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9. H

   Helena

   London

   4 reviews

   5.0

   4 reviews

   Dined on July 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Genuinely great service! I remembered I made a note to request for a window table when making the booking however the system couldn’t find it. But the very friendly staff immediately accommodated our request without having to make us wait for one second. We were very grateful. Such an attentive detail showcases their professionalism!
   

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10. OT

    OpenTable Diner

    London

    1 review

    3.0

    1 review

    Dined on June 25, 2024

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 2

    •I had logged on my booking that we were celebrating my daughter's university graduation and thought someone would be said to her when we checked in but they didn't. Why ask the question on the booking if it is to be ignored? The set menu is cheap but I don’t think we’ll go to Bills again.
    

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