Bistro at B63- Halesowen College Training Restaurant

Review summary

1. S

   Stephen

   VIP

   Worcestershire

   10 reviews

   5.0

   10 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and service. It's like going to a different speciality restaurant on every visit.
   

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2. G

   Gemma

   Birmingham

   4 reviews

   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We attended the Asian banquet evening as a party of 3. The staff and students were welcoming and friendly. The food was tasty and well presented as always. I’m vegetarian and my dietary needs were catered for. I especially liked the puddings which were a trio of mini puddings. The cocktails went down well. Place was very clean. Would highly recommend
   

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3. A

   Ashleigh

   Birmingham

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Really great themed afternoon tea. The children loved it and there was a lot of thought put into you it. Food was lovely
   

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4. R

   Rachel

   Birmingham

   1 review

   5.0

   1 review

   Dined on January 30, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely wonderful. Waitress was extremely good - polite and helpful. Coped very well when asked for a more complicated drink order (asking for what flavours you had in Gin). Food was delicious - extremely high standard of cuisine! Looked beautiful too. Really impressed. Loved the French music and atmosphere/decorations - a really lovely touch. The teacher was great supporting his waiting staff well but discretely :) The tiny macaroons were the cutest and loveliest burst of sweetness to end the evening! Thank you - will definitely book again.
   

   Bistro at B63- Halesowen College Training RestaurantResponded on February 6, 2025

   Hello Rachel, Thank you for your lovely review and the support you are giving to the students training progression. Look forward to seeing you again soon.
   

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5. L

   Lorraine

   Birmingham

   3 reviews

   1.0

   3 reviews

   Dined on January 29, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   Service very slow to the point you had to go to the bar yourself after first drink. Meal was luke warm. Main meal fish was dried up overcooked like cardboard, chicken chasseur was like a mush no resemblance of chicken. Creme brullee was tiny. Evening was overpriced and would never recommend.
   

   Bistro at B63- Halesowen College Training RestaurantResponded on February 6, 2025

   Dear Lorraine, Thank you for taking the time to share your feedback. I’m very sorry to hear that your experience did not meet your expectations. While we strive to provide high-quality service and food, we understand that there are areas for improvement, and students may be at different levels of their training experience. I will be addressing these concerns with our students and staff to ensure they learn from this experience. Your feedback is invaluable in helping them develop into confident hospitality professionals. I do hope you might consider visiting us again in the future so we can provide you with the improved experience we aim for. Thank you for supporting our students as they train for their future careers.
   

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6. s

   susan

   Dubai

   5 reviews

   2.0

   5 reviews

   Dined on January 29, 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Waited at least 45 from arriving to receive first food the soup which was poorly presented and tepid Main course arrived cold and looking awful Dessert creme brûlée was ting and sable biscuit soggy Certainly not worth the 28 pounds each paid Would not return based on this experience
   

   Bistro at B63- Halesowen College Training RestaurantResponded on February 6, 2025

   Dear Susan, Thank you for your feedback. I’m sorry your experience didn't meet expectations. As our restaurant is a training environment for students learning skills, we always strive to balance high-quality service with the realities of a learning space. However, I appreciate that on this occasion, we fell short in your experience. Your comments are noted, and we will use them as a valuable learning opportunity for our students. Our goal is to help them develop their skills to a professional level, and constructive feedback like yours plays an important role in that process. I do hope you will consider visiting us again in the future to experience the improvements the students are continuously making. Thank you for supporting our students on their way to becoming industry professionals.
   

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7. T

   Thomas

   Birmingham

   1 review

   4.0

   1 review

   Dined on January 29, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Extremely enjoyable French-themed evening. Excellent ambiance. Delicious mussels, very good chicken chasseur and fillet of sole. The crêpes were not as one would expect in a French restaurant, but delicious nonetheless. Generally attentive waiting staff. Excellent experience, so booked for the upcoming Spanish evening.
   

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8. S

   Sally

   Birmingham

   4 reviews

   4.0

   4 reviews

   Dined on January 23, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 2

   Good value 3 course meal. Very reasonably priced drinks.
   

   Bistro at B63- Halesowen College Training RestaurantResponded on February 6, 2025

   Hello Sally, Glad to hear you had a good dining experience with us. Hope to see you all soon.
   

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9. S

   Stephen

   VIP

   Worcestershire

   10 reviews

   5.0

   10 reviews

   Dined on December 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really enjoyed our evening, fabulous food and service and so lovely to support staff and students.
   

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   Bistro at B63- Halesowen College Training RestaurantResponded on February 6, 2025

   Hi Stephen, Thank you for your support for training of the student's. Glad you enjoyed it. See you soon.
   

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10. S

    Sally

    Birmingham

    4 reviews

    4.0

    4 reviews

    Dined on December 18, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    A good value three course meal with well priced drinks
    

    Bistro at B63- Halesowen College Training RestaurantResponded on February 6, 2025

    Hello Sally, Thank you for dinning with us. Hope to see you again soon.
    

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