Bistro DiMarino Washington Township

Review summary

1. J

   James

   Phoenix

   5 reviews

   1.0

   5 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   They literally closed down the restaurant ON VALENTINES day with no warning or calls or anything. We literally showed up and there was a padlock on the door.
   

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2. A

   Amy

   VIP

   New York City

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Restaurant is permanently closed. Should not be on open table!
   

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3. M

   Mark

   Atlantic City

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Well the restaurant was dark w a lock box on the door when we arrived so thanks for the bogus reservation that ruined Valentine’s Day… honestly how does this happen?!? Inexcusable!!
   

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4. m

   melissa

   Philadelphia

   1 review

   1.0

   1 review

   Dined on February 7, 2025

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 3

   Upon arrival we were told they were out of food and their manager was going to acme. That should say it all
   

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5. L

   Laura

   Philadelphia

   3 reviews

   1.0

   3 reviews

   Dined on February 5, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Restaurant was closed. No info on voicemail. Website allowed me to make a reservation. Drove there to find a sign on the door. Second time this has happened at this restaurant.
   

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6. D

   Don

   Philadelphia

   1 review

   2.0

   1 review

   Dined on February 1, 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 4

   Server was very friendly. Server did a good job based on the circumstances but unfortunately the kitchen was backed up so it took a while for the food to come out. This was not the server’s fault. Once the food finally came, my daughter’s dish was prepared incorrectly. She didn’t mind but also didn’t want to wait for a correction because she was very hungry at this point. Food was just ok. If we were to go back I don’t think any of us would get the same dish. Server did comp us desserts which was very nice of her. We did not complain at all but she knew the amount of time it took to get dinner was excessive and decided to give us the desserts on her own. Also, our table was in a terrible location and the other servers kept trying to wedge themselves behind me. They bumped me and the lady behind me every time.
   

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7. E

   Eric

   Philadelphia

   3 reviews

   2.0

   3 reviews

   Dined on February 1, 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Tough night for the kitchen staff. Many people were unhappily taking orders to go after their long wait and absolutely no updates on orders beside - “I’m sorry the kitchen is backed up” Gnocchi and calamari were great but took our entrees to go after two hours.
   

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8. C

   Cheryl

   Philadelphia

   20 reviews

   5.0

   20 reviews

   Dined on February 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Delicious food and drinks. Absolutely loved the gnocchi trio appetizer. Incredibly generous dinner portions. Attentive server.
   

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9. M

   Missy

   Philadelphia

   1 review

   1.0

   1 review

   Dined on January 25, 2025

   1. Overall 1
   2. Food 3
   3. Service 2
   4. Ambience 1

   As my boyfriend and I were walking into the restaurant a customer was walking out. He informed us their credit card machines were down. The host sat us, without saying anything about the credit card machine being down. We ate our WHOLE MEAL without our waiter telling us their machines were down. We had cash so it didn’t matter, but we saw three other tables that had to leave their spouse and go to the atm to get cash. The worst customer service ever. Too scared of losing business over doing the right thing.
   

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10. S

    Stella

    VIP

    Philadelphia

    3 reviews

    5.0

    3 reviews

    Dined on January 4, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our server went above and beyond - excellent service
    

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