Bistro Na’s

Review summary

1. M

   Michelle

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Quick service and high-quality food, lots of choices and a comfortable environment, low noise level compared to typical Chinese restaurants. Will visit again.
   

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2. A

   Alex

   San Francisco

   3 reviews

   2.0

   3 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Despite making a reservation through OpenTable weeks in advance, my request was completely ignored. The servers were cold and unprofessional, and the food was served in a disorganized manner—soup and rice arrived first, while the meat came last. To make matters worse, one of our dishes was completely forgotten, and the overall flavor was lackluster, as if they had run out of salt. Adding to the frustration, their Beijing Duck requires a reservation three days in advance, yet there is no clear notification about this policy beforehand—an absolute failure in operational management. What’s even more troubling is the clear disparity in service. The servers treated white customers with warmth and courtesy, while Asians, including myself, were met with cold indifference and even disdain. Overall, this was the worst Chinese restaurant experience I’ve ever had, and I say that as someone who is Chinese.
   

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3. OT

   OpenTable Diner

   Vancouver

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   Terrible service, no water refill, food came late, Rice came 30 minutes after
   

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4. P

   Paul

   San Diego

   2 reviews

   5.0

   2 reviews

   Dined on February 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I could not have had a better experience! The staff was friendly and the food was so delicious. I’m glad I made the drive to try it. You will not be disappointed.
   

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5. z

   zoe

   Los Angeles

   1 review

   1.0

   1 review

   Dined on January 27, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I made my reservation two weeks ahead of time and stated it’s my boyfriend’s birthday. The reservation time is 7:30pm, they didn’t ask to put the cake in the refrigerator when we checking in at 6:56pm. And they made us stay until 8 pm and put us into a split table with another two person. The front desk is very disrespectful. It’s ruined my boyfriend’s birthday. I asked about what’s the point of I making my reservation ahead of time if the table is not ready for me at my reservations time, and the servers said it’s for me not to wait 4 hours. I am speechless about this reply, the split table is so called they prepared for us specifically. If you want to wait 30mines and have an awful dining experience definitely come to this restaurant.
   

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6. CC

   CharleyC

   San Diego

   1 review

   3.0

   1 review

   Dined on January 17, 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   Been there a few times Food quality is getting worse.
   

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7. S

   Steve

   Los Angeles

   22 reviews

   5.0

   22 reviews

   Dined on January 5, 2025

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Authentic experience for northern cuisine . Feels like being in Beijing
   

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8. A

   Andy

   Las Vegas

   4 reviews

   3.0

   4 reviews

   Dined on January 4, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Too expensive for okay food. We expected more value for the price.
   

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9. J

   Jiacheng

   Las Vegas

   1 review

   5.0

   1 review

   Dined on December 31, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   good experience, good service is very fast, the food is very delicious, service is good
   

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10. M

    Marshall

    VIP

    Los Angeles

    4 reviews

    5.0

    4 reviews

    Dined on December 23, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Wonderful food. Every dish was superb, and we had a wide variety: crispy shrimp, chili steak, scallion pancakes, black cod and tofu, okra. I would happily order the same dishes if we went back again. Our waiter was great in guiding us. The food came out quickly, and while the restaurant was bigger than I expected, it was also quieter. Not sure why they lost their Michelin star, but they should have it back.
    

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