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Salted Caramel Pizookie - Bj's Restaurant & Brewhouse - Albany, Colonie, NY

Bj's Restaurant & Brewhouse - Albany

3.5
3.5
93 Reviews
$30 and under
American

Make a reservation

2 people
7:00 PM
Booked 3 times today
  • Gluten-free-friendly
  • Good for groups
  • Neighborhood gem
Time counts at BJ’s Restaurant & Brewhouse. Since our humble beginnings back in 1978, we’ve continued to refine our brewhouse experience to make BJ’s a place where you can make the most of any meal. We want BJ’s to be a place where the moment you leave is the moment you plan on coming back. We pride ourselves in our craft and attention to detail. Our guests come here for our award-winning handcrafted beer. They come here for the Southern California twist we’ve put on the Chicago-style deep dish pizza. And they come here for our Pizookies®, our world-renowned dessert. But above all we know people come here to make their good times better. So in many ways we haven’t just crafted a brand, but a mindset. And our guests are the reason for this. And it’s because of them we’re continually striving to make sure every moment they choose to spend with us counts. Welcome to BJ’s, a restaurant with a Brewhouse soul.
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Additional information

What 93 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.5
3.5 based on recent ratings
  • 3.5Food
  • 3.8Service
  • 4Ambience
  • 3.7Value

NoiseModerate

Review summary

AI-generated from verified diner reviews
Bj's Restaurant & Brewhouse in Albany offers a diverse menu with "something for everyone." The food is often praised as "excellent" and the atmosphere is "fun" and "casual." Service can be hit or miss, with some reviews noting slow service. Despite occasional hiccups, many diners appreciate the "great service" provided by attentive staff.

93 Reviews
  1. Mindy

    Upstate NY1 review

    4.0

    Dined 4 days ago

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 4
    It was a good meal. We enjoy eating at BJ’s. Food was good service was great!
    Bj's Restaurant & Brewhouse - AlbanyResponded 2 days ago
    Thanks for the feedback, Mindy! We're thrilled you enjoyed your meal and had great service at BJ's. We appreciate your support and look forward to welcoming you back for another delicious experience!

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  2. Foodie

    New York City4 reviews

    1.0

    Dined on March 1, 2025

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 4
    Unfortunately we had a very poor experience - once seated it took an hour to get our drinks (that we tried to order from our server multiple times and kept getting told he would be right back). Only 1 out of 5 orders were correct with the food. The manager was amazing and handled the situation perfectly. Once we got the bill that was adjusted by the manager we saw that random things from the menu were added to our bill that we had not ordered. We love the food at BJ’s and will probably dine again as long as we don’t have the same server. The table behind us as well had the same issues with the server.
    Bj's Restaurant & Brewhouse - AlbanyResponded on March 3, 2025
    Thank you for sharing your experience. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.

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  3. Raymond

    Upstate NY1 review

    1.0

    Dined on March 1, 2025

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 3
    I was a few minutes late for my reservation, then have to wait for over 30 minutes. When we sat down, I noticed there were plenty of empty tables. While we were waiting at the door, I have seen quite a few potential customers turned around and left! Waited for over 30 minutes for our food and it was stone cold! No knife and fork to eat!
    Bj's Restaurant & Brewhouse - AlbanyResponded on March 3, 2025
    Thank you so much for taking time to provide feedback about your experience. We welcome the opportunity to speak with you more about this visit, and if there is anything else you would care to share with us, please email feedback@bjsrestaurantscom. So we’ll know which review is yours, please include the name your review was posted under and that it is about our Albany restaurant. Please allow us a few days to get back to you. Thank you for your review.

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  4. Marian

    Unspecified1 review

    4.0

    Dined on February 22, 2025

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Our waiter was fast and efficient. Good and drinks were brought out promptly. The fries were delicious. The burger was good for a general burger. Desert - pizookie- delicious
    Bj's Restaurant & Brewhouse - AlbanyResponded on February 25, 2025
    Thank you for the great feedback, Marian! We're glad to hear you enjoyed the fries and pizookie. Your comments about the burger are appreciated, and we’ll keep striving to elevate every dish. We hope to see you again soon for another tasty visit!

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  5. Stacey

    New York City1 review

    1.0

    Dined on January 25, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Unfortunately due to extreme uptick in guests, appetizer came out cold & my man’s food came out before the app. my food didn’t arrive to the table til after 30 mins and in the middle talking to the manager. I didn’t even want to waste more time for more disappointment. The manager was amazing and apologized, he’s still new to the location so we gave him grace. He did give us a gift card for the trouble so we will be back to try it again.
    Bj's Restaurant & Brewhouse - AlbanyResponded on January 28, 2025
    Stacey, we truly apologize for your experience and appreciate your understanding. We're glad to hear the manager was helpful, and we’re committed to improving our service. Thank you for giving us another chance; we look forward to providing you with a much better visit next time!

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  6. Rebecca

    Austin7 reviews

    4.0

    Dined on January 18, 2025

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Food took a while. Very cold In restaurant. Asparagus was very over cooked.
    Bj's Restaurant & Brewhouse - AlbanyResponded on January 21, 2025
    Thanks for your feedback, Rebecca! We're glad you enjoyed your meal overall but sorry to hear about the wait and temperature issues. We'll address your comments with our team to improve your experience next time. We appreciate your support and hope to see you again soon!

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  7. pat

    New York City9 reviews

    3.0

    Dined on December 19, 2024

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 1
    First food choice not available Burger burnt Tacos cold Brussel sprouts good
    Bj's Restaurant & Brewhouse - AlbanyResponded on December 21, 2024
    Sorry to hear you were disappointed with your meal. We want all our guests to leave with warm smiles and full stomachs. If you're ever unsatisfied with your order, please speak with an on-site manager, so we can fix it for you right away.

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  8. Mark

    Upstate NY1 review

    3.0

    Dined on December 4, 2024

    1. Overall 3
    2. Food 2
    3. Service 2
    4. Ambience 5
    Waiter's personality was dryer that a paper towel in an oven in the middle of a desert. But that I can live with. What I didn't care for was his lack of attention. Never came to check to see how food was or ask if we needed anything else. Almost had to track him down to get the bill. I got the baked mahi mahi tacos. I think they used the same oven as that one in the desert I described above to cook the fish. Some pieces felt like I was chewing on leather. Since they didn't make me crap my pants 10 minutes later I'll give them 2 out of 10 stars instead of 1.
    Bj's Restaurant & Brewhouse - AlbanyResponded on December 8, 2024
    Thank you for sharing your experience Mark. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.

    Is this helpful?

  9. Barbarw

    New York City1 review

    5.0

    Dined on November 29, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The food was delicious and priced fairly, our server was wonderful. Very friendly and efficient. Overall a very positive first experience.
    Bj's Restaurant & Brewhouse - AlbanyResponded on December 1, 2024
    We're thrilled to hear you enjoyed your first visit! It's great that you found our food delicious and our service friendly and efficient. Your positive feedback means a lot to us, and we can’t wait to welcome you back for another wonderful experience!

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  10. Robert VIP

    New York City45 reviews

    4.0

    Dined on November 11, 2024

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 4
    Food was excellent at reasonable price! For some reason, service, although very polite and concerned, was slow. Not sure who was at fault and I’m never quick to blame the service staff.
    Bj's Restaurant & Brewhouse - AlbanyResponded on November 12, 2024
    Hi Robert, thank you for the great feedback on our food! We appreciate your understanding regarding the service speed and will definitely address it with our team to ensure a smoother experience next time. We look forward to welcoming you back soon!

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FAQs

Bj's Restaurant & Brewhouse - Albany offers takeout which you can order by calling the restaurant at (518) 375-3570.

Bj's Restaurant & Brewhouse - Albany is rated 3.5 stars by 93 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 3 times today
Google Map for Bj's Restaurant & Brewhouse - Albany

3 Wolf Rd Ste 101, Colonie, NY 12205-2605

Additional information

  • Phone number
  • Price
    $30 and under
  • Cuisines
    American, Barbecue, Pizzeria
  • Hours of operation
    Mon–Sat 11:00 am–12:00 am Sun 11:00 am–11:00 pm
  • Dress code
    Casual Dress
  • Parking details
    Public Lot
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Delivery & takeout
  • Privacy Policy
  • Terms of Use
  • Cookies and Interest-Based Ads
  • Cookie Preferences
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