BJ's Restaurant & Brewhouse - Desert Ridge

Review summary

1. R

   Ranelle

   Phoenix

   128 reviews

   vip
   5.0

   128 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our first time here but trust me, it won’t be the last! Dane took fantastic care of us. Cocktails were great. Entrees were very tasty and large portions - chicken Alfredo, smokehouse burger with onion rings and chicken Thai pasta - yum!
   

   BJ's Restaurant & Brewhouse - Desert RidgeResponded 5 days ago

   Ranelle, we’re thrilled to hear you had such a fantastic first visit! Dane appreciates the shoutout, and it’s great to know you enjoyed the cocktails and entrees. We can’t wait to welcome you back for more delicious meals and great service!
   

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2. H

   Hope

   Phoenix

   5 reviews

   5.0

   5 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was amazing. I had Sal's chicken and it was so flavorful and light. The portions are just right. My only negative was they took our dessert without asking if we were done and we still had some left.
   

   BJ's Restaurant & Brewhouse - Desert RidgeResponded 4 days ago

   Hope, we’re thrilled to hear you loved Sal’s chicken! Thank you for the feedback about the dessert; we’ll make sure to improve our service. We appreciate your support and look forward to welcoming you back for more delicious meals!
   

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3. C

   Catlina

   Phoenix

   1 review

   1.0

   1 review

   Dined on November 30, 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Made a reservation and arrived to the restaurant, hostess and manager couldn’t find our reservation then stated they gave it away
   

   BJ's Restaurant & Brewhouse - Desert RidgeResponded on December 1, 2024

   We’re sorry to hear about your experience. Please email us at feedback@bjsrestaurant s.com and provide the name your review was posted under and that it is about our Desert Ridge restaurant. Allow us a few days to get back to you. Thank you.
   

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4. OT

   OpenTable Diner

   Tucson

   2 reviews

   5.0

   2 reviews

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great had a great time. The brownie pozookie was good!
   

   BJ's Restaurant & Brewhouse - Desert RidgeResponded on November 29, 2024

   Thanks! We're thrilled to hear you had a great time and enjoyed the brownie Pizookie. Your feedback means a lot to us, and we can't wait to welcome you back for more delicious treats!
   

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5. R

   Robert

   New York City

   5 reviews

   3.0

   5 reviews

   Dined on November 20, 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 2

   Did not know this was a chain. Unappealing at first impression. Reasonable food quality/quantity and service quality, emphasis on the latter saved the day.
   

   BJ's Restaurant & Brewhouse - Desert RidgeResponded on November 21, 2024

   Robert, we appreciate your honest feedback. We're glad to hear that our service made a positive impact, even if the first impression didn’t meet your expectations. We're always striving to improve and hope to offer a more appealing experience next time. Thank you for sharing!
   

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6. S

   Sue

   San Francisco

   1 review

   5.0

   1 review

   Dined on October 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We loved the whole experience except that the noise level of the background music prevented us from hearing parts of conversation.
   

   BJ's Restaurant & Brewhouse - Desert RidgeResponded on October 28, 2024

   Sue, thank you for your wonderful feedback! We're thrilled you enjoyed the experience overall. We appreciate your input about the music volume and will certainly look into it to enhance our guests' conversations. Your insights help us improve!
   

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7. OT

   OpenTable Diner

   Phoenix

   3 reviews

   5.0

   3 reviews

   Dined on October 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was great. The waiters were great. Slightly noisy. Great place.
   

   BJ's Restaurant & Brewhouse - Desert RidgeResponded on October 20, 2024

   Thanks! We're thrilled you loved the food and service. We appreciate your feedback on the noise level and will keep it in mind. Hope to see you again soon for another great experience!
   

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8. C

   Cheryl

   Phoenix

   4 reviews

   5.0

   4 reviews

   Dined on October 7, 2024

   1. Overall 5
   2. Food 4
   3. Service 2
   4. Ambience 5

   The restaurant was very pleasant, the food was wonderful; I’m sorry to report that our server was mediocre. A real Debbie downer.
   

   BJ's Restaurant & Brewhouse - Desert RidgeResponded on October 9, 2024

   Cheryl, thanks for the fantastic feedback! We’re thrilled you enjoyed the food and atmosphere. We’ll definitely address your server experience to ensure everyone leaves with a smile. Looking forward to your next visit!
   

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9. S

   Sally

   Phoenix

   11 reviews

   vip
   5.0

   11 reviews

   Dined on October 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and good. So accommodating. We will be back often.
   

   BJ's Restaurant & Brewhouse - Desert RidgeResponded on October 8, 2024

   Sally, we’re thrilled to hear you enjoyed our service and food! Your satisfaction means the world to us, and we can’t wait to welcome you back for more great experiences. Thank you for your support!
   

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10. R

    Rebecca

    Phoenix

    1 review

    5.0

    1 review

    Dined on September 22, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Amazing fast friendly bj's food always has been so very good. Made our daughters birthday just absolutely perfect. Can't thank open table and BJ's enough. Will definitely use again.
    

    BJ's Restaurant & Brewhouse - Desert RidgeResponded on September 23, 2024

    Rebecca, we’re thrilled to hear that BJ's helped make your daughter's birthday so special! It's great to know you enjoyed the fast, friendly service and delicious food. We look forward to serving you again for more memorable occasions!
    

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