BJ's Restaurant & Brewhouse - Gainesville

Review summary

1. T

   Tanya

   Unspecified1 review

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   I made a reservation the day before. I still had to wait. I was seated by a nice waiter. I waited 40 mins for our food. This is my second time eating there. I ordered the same thing, salmon with asparagus..the salmon was much smaller and tasted sour. The asparagus was overcooked.it was like eating oily hay. They finally bring my sweet potato fries after I finished eating my meal. My bf ordered steak, frieds and broccoli. The broccoli was cold and raw. The steak was smaller than one the menu photo and it was like cutting and eating leather. It was not worth 63.00. My experience at BJ was terrible and it was embarrassing because I told my bf about my first time eating there. We decided to eat there for valentine's day.
   

   BJ's Restaurant & Brewhouse - GainesvilleResponded on February 17, 2025

   Sorry, Tanya. Sounds like we fell short of our usual high standards for quality. We never want to disappoint our guests! I invite you to follow up with us by writing to feedback@bjsrestaurantscom. We'd appreciate any additional feedback you can give about the food that disappointed you. We'll share any feedback you can provide with the appropriate team members so we can stay on top of our game. Please include the name your review was posted under and that it is about our Gainesville restaurant.
   

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2. R

   Robert

   Tampa3 reviews

   5.0

   Dined on December 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Pleasant and fast service. We enjoyed our dishes and will likely return. Most entrees are over $20 but that is pretty much in most places nowadays.
   

   BJ's Restaurant & Brewhouse - GainesvilleResponded on December 26, 2024

   Robert, thank you for your kind words! We're thrilled to hear you enjoyed your experience and the dishes. We strive to provide great service and quality, and we look forward to welcoming you back soon!
   

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3. K

   Kendel

   Orlando1 review

   2.0

   Dined on December 7, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   We had a reservation for 7:30 on 12/06 got sat with no issues. Didn’t have a server greet us until 7:50. Understanding it was a Friday night we gave her grace even though they were not busy. Didn’t get a refill unless we flagged her down. Had two people get the same meal, bacon cheeseburger both cooked to medium so there wasn’t any confusion bringing the food out. One was cooked close enough to medium while the other was charbroiled it seemed. Didn’t send it back because once our server dropped the food off which was cold we couldn’t find her for refills, sauces, or to ask for a new burger that wasn’t burnt. Overall a bad experience and very displeased I decided to spend my money here.
   

   BJ's Restaurant & Brewhouse - GainesvilleResponded on December 8, 2024

   Thank you for sharing your experience Kendel. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

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4. I

   Isaac

   Tampa2 reviews

   1.0

   Dined on November 23, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Food was terrible, and service even worse. Not coming back.
   

   BJ's Restaurant & Brewhouse - GainesvilleResponded on November 25, 2024

   We never want to let our guests down, and it sounds like we missed the mark on your visit. We’re here to help and would like to learn more about your experience. If you’d like to discuss further, please send us an email at feedback@bjsrestaurantscom. So we’ll know which review is yours, please include the name your review was posted under and that it is about our Gainesville restaurant.
   

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5. E

   Ethan

   San Francisco1 review

   4.0

   Dined on October 15, 2024

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 5

   The service was good, our waitress was nice and welcoming. The food was not great it seemed a bit burnt but otherwise everything else was good.
   

   BJ's Restaurant & Brewhouse - GainesvilleResponded on October 17, 2024

   Thanks so much for your four-star review. We look forward to seeing you again soon, and we'll try for that fifth star.
   

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6. L

   Lauren

   Orlando1 review

   5.0

   Dined on September 15, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The Pizookies are a favorite for a reason! The Smores one was delicious.
   

   BJ's Restaurant & Brewhouse - GainesvilleResponded on September 17, 2024

   Thanks for your awesome review, Lauren! We're thrilled to hear you loved the Smores Pizookie. Your support means the world to us, and we can’t wait to serve you more delicious treats in the future!
   

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7. B

   Bonnie VIP

   Orlando18 reviews

   5.0

   Dined on August 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a great experience at BJ’s Brewhouse! Good food, great service & atmosphere. Our go-to every time we’re in Gainesville.
   

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8. C

   Caroline VIP

   Washington DC1 review

   5.0

   Dined on August 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The strawberry fields salad was delicious! Our pretzel appetizer came out after we got our meal.
   

   BJ's Restaurant & Brewhouse - GainesvilleResponded on August 20, 2024

   Thank you so much for your kind words, we strive to always provide great food for our guests to enjoy. We’re glad you loved the food and hope to see you back soon!
   

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9. SS

   SimplyputSarah

   Western NC7 reviews

   4.0

   Dined on May 31, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great family dinner spot for a Friday night out. Service was excellent and the portions were generous.
   

   BJ's Restaurant & Brewhouse - GainesvilleResponded on June 3, 2024

   Thanks so much for your four-star review. We look forward to seeing you again soon, and we'll try for that fifth star.
   

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10. OT

    OpenTable Diner

    Fort Lauderdale7 reviews

    5.0

    Dined on May 5, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Nice and delicious food. Waitress attentive to all our necessities. Great service
    

    BJ's Restaurant & Brewhouse - GainesvilleResponded on May 6, 2024

    Thank you so much for your feedback. We pride ourselves on great service and food, and we are glad you had a great time – can’t wait to serve you again!
    

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