BJ's Restaurant & Brewhouse - La Mesa

Review summary

1. MC

   MichelleC

   San Diego3 reviews

   2.0

   Dined 3 days ago

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 3

   The 1st server was great, hand off service changed 1/2 way through time, busy, raining, roof leaking all over the floor at entrance. Food was terrible , apps served barely warm, entree steak over cooked, terrible veggies with black char, poorly prepared served barely warm, added on beer charged never served to table, friendly staff. Will not return
   

   BJ's Restaurant & Brewhouse - La MesaResponded 1 day ago

   Hi Michelle. We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
   

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2. J

   Jaycie

   San Diego2 reviews

   3.0

   Dined on March 8, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Showed up before the reservation and was told my reservation wasn’t in the system. Said it would be about an hour wait… but they were quick to fix the situation and we were seated within 10 minutes! We had a wonderful waiter too!
   

   BJ's Restaurant & Brewhouse - La MesaResponded on March 9, 2025

   We are so sorry to read about your recent experience. Our service wasn't up to par, and we apologize for having kept you waiting. Please don't hesitate to reach out to one of our managers the next time this happens. Our team will do everything we can to make it right.
   

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3. JF

   JackF

   San Diego3 reviews

   3.0

   Dined on March 8, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   We were seated outside and the heaters were not working well when we were there. The food took a really long time to come out and the quality just wasn't up to our expectation for the price that we paid. Our server did their best but it was clear they had too many tables to serve at the same time. We arrived at 6PM and paid the bill at 8:30PM, a lot of that time was waiting for food
   

   BJ's Restaurant & Brewhouse - La MesaResponded on March 9, 2025

   Thanks for sharing your experience, Jack. We’re sorry to hear about the issues with the heaters and the wait time for your food. We appreciate your feedback and are working to improve our service. Your comments help us ensure a better experience for all our guests in the future.
   

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4. I

   Irma VIP

   San Diego6 reviews

   5.0

   Dined on March 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service Love the Pizookie deal and all the options available
   

   BJ's Restaurant & Brewhouse - La MesaResponded on March 9, 2025

   Irma, thanks for the fantastic review! We're thrilled you loved our food and service, especially the Pizookie deal. We appreciate your support and hope to see you again soon to try even more delicious options!
   

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5. M

   Mandy

   San Diego6 reviews

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place for our daughter's 11th birthday with her family. There was something on the menu for all ages. The pizookie was delicious! We were seated right away. The service was terrific!
   

   BJ's Restaurant & Brewhouse - La MesaResponded on March 4, 2025

   Mandy, we’re thrilled to hear you and your family had a fantastic time celebrating your daughter's birthday! It’s great to know our menu and service made the day special. Thanks for sharing your experience; we hope to see you again soon for more delicious moments!
   

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6. MN

   MarianneN VIP

   San Diego6 reviews

   5.0

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service super busy but got excellent service & food
   

   BJ's Restaurant & Brewhouse - La MesaResponded on February 17, 2025

   Thanks for the fantastic feedback! We’re thrilled to hear you enjoyed our service and food, even during our busy times. Your support means a lot to us, and we look forward to welcoming you back soon!
   

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7. K

   Kara

   San Diego19 reviews

   5.0

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our server was fantastic: helped me find a good deal on soup and salad, made sure my younger daughter got all the ranch dip for her chicken tenders that her heart desired. It was busy, but they took care of us nicely. Thank you!
   

   BJ's Restaurant & Brewhouse - La MesaResponded on February 17, 2025

   Kara, we’re thrilled to hear you had a fantastic experience! Our team loves to go the extra mile, especially for our younger guests. Thank you for sharing your positive feedback; it motivates us to keep delivering great service even during busy times!
   

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8. B

   Bethany

   San Diego1 review

   5.0

   Dined on February 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was very friendly and helpful. The food was delicious and came out in a timely manner. Very satisfied with our experience. We have visited a few times in the last year or so and service has always been excellent. Management is doing a great job at hiring.
   

   BJ's Restaurant & Brewhouse - La MesaResponded on February 5, 2025

   Bethany, thank you for your wonderful feedback! We're thrilled to hear about your positive experiences and appreciate your kind words about our staff and food. Your continued support means a lot to us. We look forward to welcoming you back for more great meals!
   

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9. MN

   MarianneN VIP

   San Diego6 reviews

   5.0

   Dined on February 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything thing was great Good service good food & good prices
   

   BJ's Restaurant & Brewhouse - La MesaResponded on February 5, 2025

   Thanks, Marianne! We're thrilled to hear you enjoyed your experience with us. Our team works hard to provide great service and delicious food at great prices. We can't wait to welcome you back for another visit!
   

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10. J

    Joseph

    San Diego24 reviews

    1.0

    Dined on January 18, 2025

    1. Overall 1
    2. Food 1
    3. Service 2
    4. Ambience 2

    French dip was terrible. Sandwich was 3 chunks of ragged bread thrown together. Meat was tough and tasteless. Horseradish sauce and french fries were left out completely and it took 10 minutes for the waiter to bring them later.
    

    BJ's Restaurant & Brewhouse - La MesaResponded on January 20, 2025

    Sorry to hear you were disappointed with your meal, Joseph. We want all our guests to leave with warm smiles and full stomachs. If you're ever unsatisfied with your order, please speak with an on-site manager, so we can fix it for you right away.
    

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