BJ's Restaurant & Brewhouse - Rancho Santa Margarita

Review summary

1. W

   William

   Orange County

   4 reviews

   2.0

   4 reviews

   Dined on October 28, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Quality down, prices up. I feel like they can do better!
   

   BJ's Restaurant & Brewhouse - Rancho Santa MargaritaResponded on October 29, 2024

   Hi William. We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
   

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2. OT

   OpenTable Diner

   Orange County

   1 review

   5.0

   1 review

   Dined on October 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   delicous got the steak sirloin and scampi the shrimp was the best also the BRUSSEL SPROUTS WERE AMAZINC
   

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   BJ's Restaurant & Brewhouse - Rancho Santa MargaritaResponded on October 19, 2024

   Thanks! We're thrilled you enjoyed the steak sirloin, scampi, and Brussels sprouts. Your feedback makes our efforts worthwhile. We can’t wait to welcome you back for another delicious meal!
   

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3. B

   Bill

   Orange County

   16 reviews

   3.0

   16 reviews

   Dined on October 7, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   They were not very busy for a Sunday evening and things happened a bit slow. The fries were not as crispy as normal. The asparagus was hard The service was a bit slow.
   

   BJ's Restaurant & Brewhouse - Rancho Santa MargaritaResponded on October 8, 2024

   Thank you for sharing your experience Bill. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

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4. D

   Derek

   Los Angeles

   1 review

   3.0

   1 review

   Dined on September 13, 2024

   1. Overall 3
   2. Food 1
   3. Service 5
   4. Ambience 4

   two times at this restaurant I have had to go to the bathroom and puke profusely. The service was great, but the food was awful
   

   BJ's Restaurant & Brewhouse - Rancho Santa MargaritaResponded on September 20, 2024

   Derek, we’re sorry to hear about your experience. While it’s great to know our service met your expectations, we take food quality very seriously. Your feedback will help us improve. Thank you for sharing your thoughts, and we hope to provide a better experience next time.
   

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5. KF

   KevinF

   Orange County

   29 reviews

   3.0

   29 reviews

   Dined on July 13, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Have not been to BJ's in a while, but decided on a last minute dinner out with the family. Noise level was a little high, service was ok (quick at first then long waits to order and food took a while to arrive. Tortilla soup was luke warm and had no tortillas, Fillet was tough even though cooked medium well as ordered... Other steak was good, and jambalaya was also ok, Pizzookies were very good as always
   

   BJ's Restaurant & Brewhouse - Rancho Santa MargaritaResponded on July 14, 2024

   Hi Kevin. Thank you for your review. We're glad to hear that you enjoyed your experience, and we look forward to your next visit.
   

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6. CH

   CathyH

   Los Angeles

   9 reviews

   vip
   5.0

   9 reviews

   Dined on July 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Joesph was an awesome waiter . We was great and very friendly
   

   BJ's Restaurant & Brewhouse - Rancho Santa MargaritaResponded on July 9, 2024

   Thank you so much for sharing your recent experience. We are so happy you had a great time and enjoyed our service. We can't wait to see you again!
   

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7. OT

   OpenTable Diner

   Orange County

   1 review

   4.0

   1 review

   Dined on June 21, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Went with a party of 8 to BJs restaurant. We had a delightful server, and food was served in a timely manner. Everyone ordered something different, and everything was perfect. Would recommend this restaurant!
   

   BJ's Restaurant & Brewhouse - Rancho Santa MargaritaResponded on June 22, 2024

   Thank you for your review. We're glad to hear that you enjoyed your experience, and we look forward to your next visit.
   

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8. VE

   VictoriaEllen

   Orange County

   3 reviews

   5.0

   3 reviews

   Dined on May 30, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We went there for an early dinner before graduation and service was excellent. Then after graduation, we went back for a bouzouki or two or three and again different server but service was excellent.
   

   BJ's Restaurant & Brewhouse - Rancho Santa MargaritaResponded on June 1, 2024

   Hi Victoria. Thank you for your review. We're glad to hear that you enjoyed your experience, and we look forward to your next visit.
   

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9. OT

   OpenTable Diner

   Los Angeles

   1 review

   2.0

   1 review

   Dined on May 29, 2024

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 2

   The slices of lemon that came with the order were used, no juice, no pulp. You can see the marks where it was squeezed. The only thing fresh with the fish and chips I ordered were the fries. The fish was reheated and all four pieces were very chewy. I was with my grandchildren so I did not want to fuss.
   

   BJ's Restaurant & Brewhouse - Rancho Santa MargaritaResponded on May 30, 2024

   I am so sorry to hear about the issues with your food. I wouldn't like that either! We will address this with our team. On your next visit, if there is anything about your experience that can be improved, please let our onsite managers know so that we can do our best to make it right in the restaurant.
   

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10. DK

    DeniseK

    Orange County

    8 reviews

    5.0

    8 reviews

    Dined on May 8, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    One of our favorite go-to's, delicious food & drinks, excellent service! We love our waitress Carrie, we always ask for her area, she has one of the best personalities! Everyone that works at this location are all friendly & go above & beyond!
    

    BJ's Restaurant & Brewhouse - Rancho Santa MargaritaResponded on May 10, 2024

    Reviews like this one make our day. We're so happy to hear you had such a great experience. Hope to see you back soon!
    

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