BJ's Restaurant & Brewhouse - San Jose Marketcenter

Review summary

1. A

   Akhil

   Central Coast1 review

   1.0

   Dined on February 9, 2025

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 4

   They did not accept a confirmed reservation as it was same day
   

   BJ's Restaurant & Brewhouse - San Jose MarketcenterResponded on February 17, 2025

   Akhil, we sincerely apologize for the inconvenience regarding your reservation. We strive to accommodate all guests, and we appreciate your feedback. Your experience is important to us, and we’re looking into this to ensure it doesn’t happen again. Thank you for sharing your thoughts.
   

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2. s

   starla

   San Francisco1 review

   5.0

   Dined on February 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had reservations for 3 at 4:45 on a Saturday. We realized at 3:45 we would likely run late, we changed our reservation on the app to 5:15. When we arrived at 5, they had our reservation and we were seated right away. The service was good and timely. There was a bit of a wait for our check, but there was a QR code at the table to pay, so we just checked out that way with no issues.
   

   BJ's Restaurant & Brewhouse - San Jose MarketcenterResponded on February 3, 2025

   Thanks for the fantastic review, Starla! We're thrilled to hear that our reservation process and service met your expectations. It's great that the QR code made paying easy for you. We appreciate your feedback and look forward to welcoming you again soon!
   

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3. N

   Nick

   San Francisco10 reviews

   4.0

   Dined on January 28, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Table for two for a business lunch. Service was good. Restaurant wasn’t too busy for late lunch and it was easy to carry on a conversation. Server was good and food and drinks came out quickly. It’s my go to place for me since it’s close to SJC.
   

   BJ's Restaurant & Brewhouse - San Jose MarketcenterResponded on February 3, 2025

   Thanks for the great feedback, Nick! We’re glad you enjoyed your lunch and found it easy to converse. It's wonderful to hear that we're your go-to spot near SJC. We look forward to welcoming you back for your next visit!
   

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4. K

   Kim

   San Francisco1 review

   4.0

   Dined on December 22, 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   The hostess was very considerate and sat us at a table with plenty of room for all our Christmas gifts.
   

   BJ's Restaurant & Brewhouse - San Jose MarketcenterResponded on December 30, 2024

   Thanks for the kind words, Kim! We're thrilled to hear that our hostess made your experience enjoyable and accommodating. We appreciate your feedback and hope to see you again soon for more memorable moments.
   

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5. D

   Diane VIP

   San Francisco22 reviews

   3.0

   Dined on December 6, 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   Happy hour, so I should’ve known it would be noisy. Even though we Sat away from the bar.
   

   BJ's Restaurant & Brewhouse - San Jose MarketcenterResponded on December 13, 2024

   Hi Diane. We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
   

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6. T

   Tam

   San Francisco1 review

   5.0

   Dined on November 4, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We were seated promptly, server (female) was excellent & food was delicious!
   

   BJ's Restaurant & Brewhouse - San Jose MarketcenterResponded on November 6, 2024

   Tam, thank you for the fantastic feedback! We're thrilled to hear you enjoyed your experience, from the prompt seating to the excellent service and delicious food. Your support means a lot to us, and we can’t wait to welcome you back!
   

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7. n

   naive

   San Francisco1 review

   5.0

   Dined on October 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was fast and our waiter was friendly and on top of our orders.
   

   BJ's Restaurant & Brewhouse - San Jose MarketcenterResponded on October 28, 2024

   Thanks for your fantastic review, Naive! We're thrilled to hear that you enjoyed our fast service and friendly staff. We always aim to provide a great experience and appreciate your kind words!
   

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8. G

   Gina

   San Francisco1 review

   2.0

   Dined on September 22, 2024

   1. Overall 2
   2. Food 4
   3. Service 5
   4. Ambience 3

   DO NOT make reservations here, as the restaurant does not honor them. My family and I arrived at 5 pm for our reserved table, as we had tickets for an event. We were told there would be a 10-minute wait. At 5:30 pm, we were still waiting and saw others with reservations having the same experience. Moreover, walk-in customers were given the same wait times. When I inquired about our reservation at 5:40 pm, I was informed it would be another 20 to 30 minutes, but we could eat at the bar immediately. Frustrated but pressed for time, we opted for the bar. On a positive note, our waitress was exceptional. She quickly took our order and provided outstanding service, which somewhat redeemed our experience.
   

   BJ's Restaurant & Brewhouse - San Jose MarketcenterResponded on September 24, 2024

   Gina, we’re truly sorry to hear about your experience with reservations. We understand how frustrating that must have been, especially with your event. Thank you for your kind words about our waitress; we’ll make sure to share your feedback. We’re working to improve our reservation process for the future.
   

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9. C

   Candice

   San Francisco3 reviews

   4.0

   Dined on August 15, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   It's a little bit too dark in the overall restaurant and bar. A slightly more lit area around the dining room would help diners see where they are walking - the dark wood floors, dark furniture and poorly lit area in general makes it hard to maneuver.
   

   BJ's Restaurant & Brewhouse - San Jose MarketcenterResponded on August 16, 2024

   Thanks so much for your four-star review. We look forward to seeing you again soon, and we'll try for that fifth star.
   

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10. JS

    JimmyS

    San Francisco2 reviews

    5.0

    Dined on June 17, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Always amazing service at this Coleman Ave. location! Staff is extremely attentive and the food hot and delicious! We will definitely return!
    

    BJ's Restaurant & Brewhouse - San Jose MarketcenterResponded on June 19, 2024

    Thank you for this kind review, Jimmy. We're happy to hear you enjoyed the food and service you received during this visit. We can't wait to see you again!
    

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