BJ's Restaurant & Brewhouse - San Jose

Review summary

1. S

   Steve

   San Francisco10 reviews

   4.0

   Dined on February 15, 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 3

   We visited BJ's on Valentine's evening 2025 for dinner. Over the last few years we loved the food at BJ's and everything always tasted really great. This time, we noticed that the food was good and not the same as previous times that we visited. It looked like it was thrown onto our plate and the flavors of the steak and chicken were ok but nothing to write home about. In addition the restaurant was very cold even though there was a full house. Many people in the restaurant ate their dinner with coats on.
   

   BJ's Restaurant & Brewhouse - San JoseResponded on February 16, 2025

   Thanks for your feedback, Steve! We're glad you enjoyed your previous visits and appreciate your comments about the food presentation and temperature. We'll pass this along to our team to ensure we maintain the high standards you expect. Looking forward to welcoming you back for a better experience!
   

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2. G

   Greg

   San Francisco35 reviews

   3.0

   Dined on February 4, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Seems like the wait staff were trying to rush us out for our table. Pizza could have used more time in the oven
   

   BJ's Restaurant & Brewhouse - San JoseResponded on February 5, 2025

   Thanks for your feedback, Greg. We’re sorry to hear about your experience with the wait staff and the pizza. We appreciate your input and will work on improving our service and food quality. Your satisfaction is important to us!
   

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3. C

   Carol VIP

   San Francisco51 reviews

   4.0

   Dined on January 4, 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Food was a little off. Fried chicken piece very small. Mashed potatoes cold. Another member in party food cold too
   

   BJ's Restaurant & Brewhouse - San JoseResponded on January 5, 2025

   Thanks for your feedback, Carol! We're glad you enjoyed your meal overall but sorry to hear about the issues with the fried chicken and mashed potatoes. We’ll share your comments with our kitchen team to make improvements. We appreciate your insights and hope to serve you better next time!
   

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4. M

   Michael VIP

   San Francisco590 reviews

   4.0

   Dined on January 2, 2025

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 3

   Good lunch today. We partook in their $13 lunch specials. Great value! These now include a mini pizookie as well! Service was adequate.
   

   BJ's Restaurant & Brewhouse - San JoseResponded on January 6, 2025

   Thanks for the feedback, Michael! We're glad you enjoyed our lunch specials and the added pizookie. We strive for excellent service, so we appreciate your input and will continue to improve. Hope to see you again soon!
   

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5. J

   James

   San Francisco5 reviews

   3.0

   Dined on December 29, 2024

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 2

   They seemed to be understaffed. The kitchen didn’t get our order made per request. And the poozikie was under cooked.
   

   BJ's Restaurant & Brewhouse - San JoseResponded on December 30, 2024

   Hi James. We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
   

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6. A

   Ariana

   San Francisco1 review

   5.0

   Dined on December 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   service was fast, food was good, nothing to complain about! a tad pricy, but overall a great restaurant.
   

   BJ's Restaurant & Brewhouse - San JoseResponded on December 22, 2024

   Ariana, thank you for your fantastic review! We're thrilled to hear you enjoyed the fast service and tasty food. We appreciate your feedback on pricing and hope to welcome you back soon for another great experience!
   

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7. W

   William

   San Francisco1 review

   5.0

   Dined on November 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I brought my team there to gather for fun and conversation... Mission Accomplished! Thank you for a great experience and great service!
   

   BJ's Restaurant & Brewhouse - San JoseResponded on November 26, 2024

   William, we're thrilled to hear that you and your team had a fantastic time with us! It’s great to know our service helped create such a memorable experience. We can’t wait to welcome you back for more fun and conversation!
   

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8. M

   Michael VIP

   San Francisco590 reviews

   4.0

   Dined on September 8, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Good lunch today. Food and service were good. Sat in the bar area to enjoy a couple happy hour deals during the football games.
   

   BJ's Restaurant & Brewhouse - San JoseResponded on September 9, 2024

   Thanks for the great feedback, Michael! We're glad you enjoyed your lunch and took advantage of our happy hour. We hope to see you again soon for more delicious food and good times during the games!
   

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9. A

   Alice VIP

   San Francisco11 reviews

   5.0

   Dined on August 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We always like to go and have Angel wait on us. He is the best.
   

   BJ's Restaurant & Brewhouse - San JoseResponded on August 29, 2024

   Alice, we’re thrilled to hear you enjoy your visits with Angel! He truly embodies our commitment to great service. Your support means a lot to us, and we can’t wait to welcome you back for another fantastic experience!
   

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10. G

    Greg

    San Francisco35 reviews

    5.0

    Dined on August 13, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Monday half off large pizza is a great deal. Tried the onion ring starter. Onion ring sirracha sauce was good. I was given a discount due to a short serving.
    

    BJ's Restaurant & Brewhouse - San JoseResponded on August 14, 2024

    Thank you so much for your kind words, we strive to always provide great food for our guests to enjoy. We’re glad you loved the food and hope to see you back soon!
    

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