BJ's Restaurant & Brewhouse - Tallahassee

Review summary

1. J

   Jamila

   Tallahassee

   2 reviews

   2.0

   2 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 5

   recently dined at BJ’s with a group of friends and had a mixed experience. The highlight of our visit was our amazing server, Nina. She was attentive, kind, and truly the best part of our evening. If I ever come back, it would be because of her exceptional service. Unfortunately, the rest of the experience left much to be desired. I originally had a reservation for four and later tried to add a second for my son and his friend. Since I couldn’t modify it over the phone they had to wait upon arrival. Despite multiple empty two-top tables being available, we were told they’d have to wait 45 minutes to an hour. Nina, going above and beyond, offered to serve them at a nearby empty table, but management refused. The manager stated that servers could only have four tables at a time, even though Nina was willing and able to accommodate them. This policy seemed unnecessary, and the hostess was also quite rude—when the rest of our party arrived, she didn’t seat them but instead told them to find us on their own. The food and drinks were disappointing as well. The portions for the chip and dip trio were very small, and when I asked for a little extra sauce, I was told I had to place an entirely new order. One of our dips, the spicy queso, arrived cold, and when it was sent back, the kitchen simply microwaved it—burning half of it in the process and returning even less than what we originally had. Our drinks were also a letdown. We ordered the Lucky Ducky, expecting the cute pink drink with garnishes shown in the menu photo, but what arrived was a blue drink in a plastic tub, missing the duck and garnishes. We weren’t informed of the change until after the drinks arrived, at which point we learned they were out of the pink coloring. Overall, while Nina was fantastic, the lack of hospitality from management, the hostess, and the kitchen staff really put a damper on the evening. I wouldn’t recommend this location based on the food and drinks, but if I could guarantee Nina as
   

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2. D

   Dave

   Orlando

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   The kitchen was horrible. We visit BJ’s several times each year. This was by far the worst. Food took forever to get out.
   

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3. G

   Gary

   Tallahassee

   1 review

   1.0

   1 review

   Dined on February 9, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We had a reservation for 6PM and was seated in about 5 minutes. We waited for over 20 minutes after watching and listening to several waitresses who couldn't decide who was the waiter for our table. When we finally were waited on, the waiter said that the valentine special that they had ran out of the special. Since we had very poor serve, my wife and I left. Before leaving I spoke to the manager who couldn't have care less. Will never go back to this b j restaurant.
   

   BJ's Restaurant & Brewhouse - TallahasseeResponded 6 days ago

   Thanks for this feedback, Gary. Your experience doesn't reflect what we strive for at BJ's Restaurant & Brewhouse. Could you email us at feedback@bjsrestaurantscom and tell us a bit more about what happened? We'll pass along your concerns to the appropriate managers so that this doesn't happen again. Please include the name your review was posted under and that it is about our Tallahassee restaurant. We're all ears if you have anything else you'd like to share about your dining experience with us.
   

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4. L

   Lisa

   Unspecified

   1 review

   5.0

   1 review

   Dined on February 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Good service. Happy with the GF choices. Food was delicious. Extra precaution taken due to gluten allergy.
   

   BJ's Restaurant & Brewhouse - TallahasseeResponded on February 8, 2025

   Lisa, we’re thrilled to hear you enjoyed our gluten-free options and found our service to your satisfaction! Your safety and satisfaction are our top priorities, and it’s great to know we hit the mark. We can’t wait to welcome you back for more delicious meals!
   

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5. D

   Diedra

   Orlando

   2 reviews

   2.0

   2 reviews

   Dined on February 1, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   This was the first visit to BJ’s in a while and this experience reminded me that it’s not a place to go for good, fresh food. I did order a piezookie to share with my husband and it was just ok, the ice cream was more like two shavings instead of scoops as the waiter had described it. There is nothing special about this restaurant and the food nor service is not worth the money. We asked the waiter to remove our plates from the table prior to serving the dessert and he did not. Definitely not in a hurry to return to this location in Tallahassee.
   

   BJ's Restaurant & Brewhouse - TallahasseeResponded on February 3, 2025

   Thank you for sharing your experience Diedra. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

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6. M

   Marie

   Tallahassee

   5 reviews

   5.0

   5 reviews

   Dined on January 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Several members of our organization had a fabulous fellowship lunch after cleaning up our Adopted Street. I made reservations, and as always the welcoming atmosphere, our server and all BJ’s staff that interacted with us, were friendly and professional. I secretly planned a Birthday treat for one of our members, and as we sang Happy Birthday, the table of customers across from us joined in and sung with us, Awesome fun dining experience at BJ’s today!
   

   BJ's Restaurant & Brewhouse - TallahasseeResponded on January 28, 2025

   Marie, thank you for sharing your wonderful experience! We're thrilled to hear that your fellowship lunch was such a hit and that our team helped make it memorable. It's great to know our atmosphere and service contributed to your celebration. We look forward to welcoming you back soon!
   

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7. C

   Christi

   Tallahassee

   1 review

   4.0

   1 review

   Dined on January 18, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Food was great. Server was very sweet but wait for food was pretty long.
   

   BJ's Restaurant & Brewhouse - TallahasseeResponded on January 18, 2025

   Thanks for your feedback, Christi! We're thrilled you enjoyed the food and our server's service. We apologize for the wait time and are working to improve our efficiency. Your experience helps us grow, and we appreciate your support!
   

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8. D

   David

   Washington DC

   1 review

   2.0

   1 review

   Dined on January 1, 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   This location was dirty, the service was super slow and kept getting orders wrong. The kitchen was super slow.
   

   BJ's Restaurant & Brewhouse - TallahasseeResponded on January 3, 2025

   We are so sorry to read about your recent experience. Our service wasn't up to par, and we apologize for having kept you waiting. Please don't hesitate to reach out to one of our managers the next time this happens. Our team will do everything we can to make it right.
   

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9. K

   Kim

   VIP

   Jacksonville

   6 reviews

   5.0

   6 reviews

   Dined on December 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a fantastic experience our favorite place to dine
   

   BJ's Restaurant & Brewhouse - TallahasseeResponded on December 30, 2024

   Kim, we're thrilled to hear that you always have a fantastic experience with us! It's wonderful to know we’re your favorite dining spot. Thank you for your support and for being a valued part of our community! We can’t wait to welcome you back soon.
   

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10. D

    Denée

    Tallahassee

    1 review

    2.0

    1 review

    Dined on December 25, 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 3

    We have never had a substandard experience at BJ's Brewhouse until Christmas Eve this year. I am hoping it was just the one time, as we love eating there. The service was not great. Server did not pre-bus our table so when the desserts arrived, we still had our dirty meal plates in front of us. Had to ask for refills and the water tasted funny to all of us. We ordered 6 pazookies and the ice cream was 75% melted on two of them. Hoping for a better experience next time. If we keep getting this service, we will stop going.
    

    BJ's Restaurant & Brewhouse - TallahasseeResponded on December 29, 2024

    Thank you for sharing your experience Denée. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
    

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