BJ's Restaurant & Brewhouse - Wesley Chapel

Review summary

1. M

   Monroe

   Upstate NY

   10 reviews

   vip
   5.0

   10 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 3

   I never thought much of BJ’s in the past when going there but this time was very good. There was a wait but since i made reservations on opentable it wasn’t too long. Had avocado rolls and a santa fe salad both were good. Specials for Monday were half off pizzas and $6 Margaritas and had free pizooki for signing up on app. I will try it again.
   

   BJ's Restaurant & Brewhouse - Wesley ChapelResponded 2 days ago

   Monroe, we’re thrilled to hear you had a great experience with us! It’s fantastic that you enjoyed the avocado rolls, Santa Fe salad, and our Monday specials. Thank you for giving us another chance, and we look forward to welcoming you back soon for more delicious offerings!
   

   Is this helpful?

   Report
2. G

   Gerald

   Tampa

   154 reviews

   vip
   5.0

   154 reviews

   Dined on November 7, 2024

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   All was fine, but the ribs were dry and tough! The taste was not the same as before when they were tasty and sweet. This time it was so bland and dry. Overcooked???
   

   BJ's Restaurant & Brewhouse - Wesley ChapelResponded on November 10, 2024

   Gerald, thanks for your feedback! We're thrilled you enjoyed your overall experience, but we’re sorry to hear about the ribs. Your insights are valuable, and we’ll share them with our kitchen team to ensure improvements. We appreciate your support and hope to serve you a better meal next time!
   

   Is this helpful?

   Report
3. A

   Ashley

   Tampa

   2 reviews

   5.0

   2 reviews

   Dined on October 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our experience was great. We went out for dinner because we had no power after the hurricane. We met up with some family and it was so nice to have friendly service, awesome food, and a chance to relax. The whole atmosphere of the restaurant was upbeat and happy. A much needed reprieve from hurricane clean up.
   

   BJ's Restaurant & Brewhouse - Wesley ChapelResponded on October 15, 2024

   Ashley, we're thrilled to hear that you had such a positive experience with us during a challenging time. It's great to know our friendly service and atmosphere provided a much-needed escape. We look forward to welcoming you and your family back soon!
   

   Is this helpful?

   Report
4. J

   Jennifer

   Tampa

   17 reviews

   vip
   3.0

   17 reviews

   Dined on September 8, 2024

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 4

   I normally go to the citrus park location but came here to meet a friend for dinner. This location disappointed. The waiter was so nice but he was very forgetful at the same time. We asked for lemons twice and waited a long time to get them. I asked for a side of ranch but that took a good 10 minutes to get also. I asked for cheese on my sliders and it’s possible he rang it in right but I can assure you, there was no cheese. The food was what I would expect overall but the service lacked. I could understand if the place was busy, but there were open tables the entire time we were there.
   

   BJ's Restaurant & Brewhouse - Wesley ChapelResponded on September 11, 2024

   Jennifer, thanks for sharing your experience. We're glad to hear the waiter was friendly, but we apologize for the service delays and any mix-ups with your order. Your feedback is valuable, and we'll work to improve our service to ensure a better experience next time.
   

   Is this helpful?

   Report
5. AW

   AngelaW

   Tampa

   30 reviews

   vip
   4.0

   30 reviews

   Dined on August 2, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Floors are always slippery. Almost fell. Flatware was dirty. Menus are filthy. Service was great and food was good.
   

   BJ's Restaurant & Brewhouse - Wesley ChapelResponded on August 3, 2024

   Thanks for letting us know about your experience. Every guest certainly deserves a clean, orderly dining area, and we're sorry that didn't happen for you.
   

   Is this helpful?

   Report
6. K

   Kully1490

   Tampa

   68 reviews

   vip
   5.0

   68 reviews

   Dined on July 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great for date night. Salted Caramel Pazooki was awesome. Gluten free pizza was excellent.
   

   BJ's Restaurant & Brewhouse - Wesley ChapelResponded on July 16, 2024

   We're so glad you enjoyed your recent BJ's Restaurant & Brewhouse dining experience. See you again soon!
   

   Is this helpful?

   Report
7. OT

   OpenTable Diner

   Orlando

   2 reviews

   3.0

   2 reviews

   Dined on June 15, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   I’ve gone there during the week and it was good, however we went on a Saturday night and it was very busy and my food was cold and not good. Four of the mozzarella sticks had no cheese. The server did offer to bring a new order, but we declined. My sons both liked their burgers.
   

   BJ's Restaurant & Brewhouse - Wesley ChapelResponded on June 17, 2024

   We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
   

   Is this helpful?

   Report
8. OT

   OpenTable Diner

   Tampa

   2 reviews

   4.0

   2 reviews

   Dined on May 24, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Service was good, food was good, but the gluten sensitive option still had gluten reaction for me. Maybe in the sauce of the bowl I had or cross contamination. Very noisy and busy atmosphere. Okay for a family night out.
   

   BJ's Restaurant & Brewhouse - Wesley ChapelResponded on May 26, 2024

   Thank you for this kind review. We're happy to hear you enjoyed the food and service you received during this visit. We can't wait to see you again!
   

   Is this helpful?

   Report
9. OT

   OpenTable Diner

   Tampa

   1 review

   4.0

   1 review

   Dined on May 22, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Nice variety of options on the menu and everything was great
   

   BJ's Restaurant & Brewhouse - Wesley ChapelResponded on May 24, 2024

   Thank you so much for your kind words, we strive to always provide great food for our guests to enjoy. We’re glad you loved the menu item and hope to see you back soon!
   

   Is this helpful?

   Report
10. OT

    OpenTable Diner

    Tampa

    1 review

    5.0

    1 review

    Dined on May 19, 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    We had a great server with great service she took great care of us as we had to wait for the prime rib to be available
    

    BJ's Restaurant & Brewhouse - Wesley ChapelResponded on May 21, 2024

    Thank you very much for this review. We're so happy you had an awesome service experience, and we hope to serve you again soon!
    

    Is this helpful?

    Report