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Black Rock - Portage - PRIORITY SEATING, Portage, MI

Black Rock - Portage - PRIORITY SEATING

4.4
4.4
869 Reviews
$31 to $50
Steakhouse

Request Priority Seating

2 people
7:00 PM
Booked 13 times today
  • Good for special occasions
  • Innovative
  • Good for business meals
Black Rock Bar & Grill, an award winning steakhouse specializing in certified angus beef steaks served on a sizzling stone.

Due to our high volume and traffic, we cannot hold tables for parties like a reservation system. We have a system called Priority Seating. This system secures a table within our restaurant, however, it does not guarantee an exact seat by time. Priority is placed on your party, and if we are on a wait, your party is placed on top of the wait list as a priority. We will seat you as fast as possible, but cannot guarantee an exact time. If the restaurant is not busy, we will seat the party upon arrival.

Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Price
    $31 to $50
  • Cuisines
    Steakhouse, Meat
  • Hours of operation
    Daily 11:00 am–10:00 pm
  • Phone number
    (269) 459-9427
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Neighborhood
    Kalamazoo
  • Cross street
    Westnedge Avenue
  • Parking details
    Private Lot
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Full Bar, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Private Room, Wheelchair Access, Wine

What 869 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on recent ratings
  • 4.5Food
  • 4.4Service
  • 4.2Ambience
  • 4.2Value

NoiseModerate

Loved For

  • Grand Rapids / Western Michigan

    Kid-friendly

  • Grand Rapids / Western Michigan

    Innovative

  • Grand Rapids / Western Michigan

    Steakhouse

Review summary

AI-generated from verified diner reviews
Black Rock - Portage offers a unique dining experience with excellent service and delicious food, making it a "must" for special occasions. Many guests praise the steaks and atmosphere, highlighting servers Olivia and Seven for their "professional" and "attentive" service. Despite occasional wait times, the experience is generally "fantastic."

869 Reviews
  1. Dave

    VIP

    Detroit

    24 reviews

    5.0

    24 reviews

    Dined today

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 2
    Food was great and the service was excellent. Server was super friendly and attentive. One concern was with the lighting - the lighting over some of the booths is crazy bright and harsh. I felt like I was on an operating table.

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  2. Tekoah

    Alabama

    2 reviews

    4.0

    2 reviews

    Dined 3 days ago

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4
    Food was good. Nice birthday outing for my youngest son. He really enjoyed this day.

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  3. Louise

    Grand Rapids

    5 reviews

    5.0

    5 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our server did an outstanding job for our part of 7. Food came out as requested, he was attentive and pleasant. Always a nice experience.

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  4. Mari

    Salt Lake City

    3 reviews

    1.0

    3 reviews

    Dined 7 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Our 1st and last dinner at BlackRock. 1. As a chain that specializes in at-table entree prep on 720-degree stone, we expected good air circulation. That was not the case. Very dense smoke: clothes still smelled the next day. 2. It took a while for salad/soups to be delivered, which was ok. But not when entrees were brought to the table after 2 bites of salad/soup. All 4 of us asked for kitchen-prep'd food. There was no offer to keep the entrees warm. Only comment was that the kitchen was faster than typical. 3. Two of the seared scallop entrees were cold; replaced with other scallops just slightly warmer. The initial entree was served with warmed clarified butter; the second, with a very spicy sauce, not complimentary to delicate scallops. When asked for the butter instead, it arrived with one bite left. No apology about the need to replace the entree or late arrival of side of butter.

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  5. Jason

    Milwaukee

    3 reviews

    3.0

    3 reviews

    Dined on December 26, 2024

    1. Overall 3
    2. Food 3
    3. Service 1
    4. Ambience 4
    Server first only asked two of our groups for apps, came back we then put in our full orders with apps, skipped two people for ordering again for entrees. Forgot to deliver food when everything came out. 1/2 the food that came out felt below room temperature after waiting an abnormal time for it to come out. Also did not give us the courtesy of telling group gratuity was included for our group. I’ve had many good experiences here, this one wasn’t.

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  6. MICHAEL

    Detroit

    4 reviews

    3.0

    4 reviews

    Dined on December 22, 2024

    1. Overall 3
    2. Food 2
    3. Service 5
    4. Ambience 3
    We were seated immediately at our reserved time. Restaurant wasn’t very busy. Our waitress was excellent. Drinks were good. Took 45-minutes to get our food after ordering. Waitress came by a couple times while we were waiting and said the food should be out any minute and said as soon as it’s ready the runner would bring it out. The waitress ended up bringing it out herself. We believe the food sat out a while since our sides (fries and brussel sprouts) were not even warm and stones for cooking our meats weren’t as hot as they typically are. Stones still cooked our meats however much slower than usual. Definitely not the meal we expected for $85. We usually enjoy going here but today was just so-so.

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  7. Tom

    Grand Rapids

    5 reviews

    5.0

    5 reviews

    Dined on December 14, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great service and atmosphere …. Food was outstanding

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  8. Ben

    VIP

    Indiana

    5 reviews

    5.0

    5 reviews

    Dined on December 11, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great service!! Our girl P Maddy kept us fed, hydrated, and entertained the entire evening. Make sure to sit in her section.

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  9. Andrew

    Detroit

    4 reviews

    4.0

    4 reviews

    Dined on December 8, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 3
    We were seared immediately upon arrival. Server Sophia was awesome- very attentive and friendly. Food was good.

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  10. Christine

    Phoenix

    2 reviews

    5.0

    2 reviews

    Dined on December 7, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Excellent service by James! Made sure we had everything we needed and then some! Checked back often during our meal. He was courteous and very friendly.

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FAQs

Black Rock - Portage - PRIORITY SEATING does offer delivery in partnership with Uber Eats.

Black Rock - Portage - PRIORITY SEATING is rated 4.4 stars by 869 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Request Priority Seating

2 people
7:00 PM
Booked 13 times today

Order delivery or takeout

Google Map for Black Rock - Portage - PRIORITY SEATING

550 Trade Centre Way, Portage, MI 49002

Additional information

  • Cross street
    Westnedge Avenue
  • Neighborhood
    Kalamazoo
  • Hours of operation
    Daily 11:00 am–10:00 pm
  • Price
    $31 to $50
  • Cuisines
    Steakhouse, Meat
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Private Lot
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Full Bar, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Private Room, Wheelchair Access, Wine
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