BLÜ Prime Steakhouse

Review summary

1. K

   Kelli

   VIP

   San Antonio

   11 reviews

   5.0

   11 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service- servers were very attentive
   

   BLÜ Prime SteakhouseResponded today

   We really appreciate your feedback! Have an amazing rest of your day, and Happy Holidays.
   

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2. L

   Lynda

   VIP

   San Antonio

   18 reviews

   5.0

   18 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome experience! We will be back! Drinks awesome
   

   BLÜ Prime SteakhouseResponded today

   Thank you so much for your review and the time it took to make it! We are looking forward to your next visit. Have a great day.
   

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3. D

   Dawnd

   VIP

   San Antonio

   6 reviews

   3.0

   6 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   My son’s 8oz filet was cold. For what we paid this should never happen
   

   BLÜ Prime SteakhouseResponded today

   Hello Dawn, I would like to apologize on our behalf for your recent experience at our House. We will be reaching out to the phone number we have associated with your profile within the week to see how we can make things right. Thank you and have a great day.
   

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4. A

   Andrea

   VIP

   Austin

   10 reviews

   4.0

   10 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Food was great!!! Service not as expected. When we arrived the hostesses seemed preoccupied (although no one else was in the lobby). They looked up our reservation and looked at each other as if they read something on the screen and didn’t say a word to us. One of them took menus and walked into the dining area. We said “are we to follow her” and was told no. When we did get to our table our server seemed to be elsewhere and going through the motions. She did not tell us the specials as she did with other tables. She took our knives with our salads and we had to ask for knives when our meal came. She forgot that she did ask how we wanted our steaks and came back and said “oh I forgot to ask how you wanted the ribeye.” But she had asked when we ordered. She and hostesses were just not over the top with service as others have written in their reviews. Also she served the sides to each person at other tables but just put ours on the table. Just seemed like we didn’t get the service as others did.UPDATE: Justin did reach out and apologized for the service and took care of the situation.
   

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5. J

   Jessica

   San Antonio

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   BLU never disappoints for an exceptional dining experience that exudes elegance, and the atmosphere is perfect for a high-end evening. Our server David was outstanding—attentive, friendly, and knowledgeable about the menu. His recommendations truly elevated our meal. From start to finish, everything was impeccable. Highly recommend!
   

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   BLÜ Prime SteakhouseResponded 6 days ago

   Thank you Jessica! We really appreciate your feedback. Looking forward to your next visit
   

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6. J

   Joe

   Las Vegas

   4 reviews

   5.0

   4 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great ambiance, very posh, great music playing and the steak was one of the best local steaks I’ve had. Very impressed and I liked that the crowd was 30+ with a fun party vibe. Only request would be for a bigger lounge area for cocktails vs being just at the bar. But everything was very good.
   

   BLÜ Prime SteakhouseResponded 4 days ago

   Thank you for your feedback, Joe! We really appreciate your time and review. Looking forward to your net visit! Have a great day.
   

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7. L

   Larry

   New York City

   3 reviews

   2.0

   3 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 1

   Waitress kept spilling glasses when picking up drinks some spilled on me. She picked up my plate and dropped my knife and didnt bring a new knife. The host put us at a table near the bar people were walking all around our table some guys butt was in front of us and put it on our table. It was my 10th anniversary and paid over $300 for this meal. Never going back and dont recommend. This reservation was made a month in advance.
   

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8. L

   Lori

   VIP

   San Antonio

   7 reviews

   5.0

   7 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We can’t say enough great things about Blu. What a wonderful experience for an evening and a special occasion. My birthday was the best because of the Blu experience. Highly recommend!!
   

   BLÜ Prime SteakhouseResponded 6 days ago

   We really appreciate your review! So glad to help you celebrate your birthday, and are looking forward to your next visit. Have a great day.
   

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9. H

   Harriet

   VIP

   San Antonio

   9 reviews

   5.0

   9 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Blü Prime continues to provide the best dining experience I’ve ever received. Yes, the food is incredible - crab cake and kale appetizer and the High Roller shareable main course is a must order. Though incredibly delicious, what makes this restaurant the best is their superior service. John, Pedro and Diana treated us like royalty and worked to ensure our night was special. Sincere thanks to the Blü Prime team for making our holiday celebration one that we’ll always remember.
   

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10. M

    Michael

    San Antonio

    2 reviews

    5.0

    2 reviews

    Dined on December 19, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    food and service is excellent ambience is good not too loud with good music
    

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