Blue Crab Seafood House - Coast Victoria Hotel & Marina by APA

Review summary

1. E

   Ellen and Ervin

   Vancouver

   1 review

   4.0

   1 review

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Lovely setting, very good food, a bit pricey. Staff very nice and helpful.
   

   Is this helpful?

   Report
2. P

   Peter

   Vancouver

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great dining experience, food and staff were wonderful
   

   Blue Crab Seafood House - Coast Victoria Hotel & Marina by APAResponded 1 day ago

   Thank you for sharing your feedback! We're thrilled to hear you enjoyed the setting, food, and the helpfulness of our staff. We understand pricing is an important consideration, and we strive to match the quality of our ingredients and service with fair value. We appreciate your visit and hope to see you again soon!
   

   Is this helpful?

   Report
3. DV

   DeeVictoria

   Vancouver

   8 reviews

   vip
   5.0

   8 reviews

   Dined on November 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We dine here quite frequently, generally for occasions and it never disappoints. The halibut was absolutely amazing, the mussels were perfection. There was a group of 20 but they sectioned them off so it was not noisy and our service time was not affected at all
   

   • 
   • 
   • 
   • 
   • 
   • 

   Blue Crab Seafood House - Coast Victoria Hotel & Marina by APAResponded 1 day ago

   Thank you for your wonderful feedback! We're delighted to hear that we continue to be a go-to spot for your special occasions. It’s great to know you loved the halibut and mussels—our kitchen team will be thrilled to hear your compliments! We're also glad the larger group didn't impact your dining experience. We look forward to welcoming you back again soon!
   

   Is this helpful?

   Report
4. R

   Ross

   Vancouver

   3 reviews

   3.0

   3 reviews

   Dined on November 9, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   Ordered our usual favourites, Romaine Heart Salad with black olive puree and the West Coast tasting platter for two but were disappointed with both. Far less of the yummy black olive puree on the plate than usual. The tuna in the tuna poke seems not to have been marinated in the poke sauce ingredients.
   

   Blue Crab Seafood House - Coast Victoria Hotel & Marina by APAResponded 1 day ago

   Thank you for your honest feedback. We’re sorry to hear that your usual favorites didn’t meet expectations this time. Your note about the black olive puree and the tuna poke is very helpful, and we’ll be sharing it with our kitchen team to ensure consistency and quality. We’d love the opportunity to make it right on your next visit. Thank you for bringing this to our attention!
   

   Is this helpful?

   Report
5. N

   Natalie

   Montreal

   1 review

   5.0

   1 review

   Dined on November 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent experience and food. We had the Alaskan snow crab and it was perfect, and a generous portion. The service was friendly and helpful. Will definitely coming back for crab again.
   

   Is this helpful?

   Report
6. T

   Tanara

   Vancouver

   1 review

   5.0

   1 review

   Dined on October 27, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Such a great experience! Our England waiter was such a nice person, especially helping us to open the crabs as it was our first time eating them. Will definitely come back!
   

   • 

   Blue Crab Seafood House - Coast Victoria Hotel & Marina by APAResponded on October 30, 2024

   Dear Tanara, Thank you for your wonderful review! We’re thrilled to hear that you had such a great experience with us and that Craig was able to assist you with your crab adventure. It’s always our pleasure to help our guests feel comfortable and enjoy their dining experience. We can’t wait to welcome you back for another visit! Safe travels and see you soon!
   

   Is this helpful?

   Report
7. A

   Allan

   Edmonton

   1 review

   2.0

   1 review

   Dined on October 24, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 1

   We went there expecting a nice meal in a quiet classy restaurant. It went wrong right from the beginning. We had to wait far too long to be seated. On a positive note, we had a nice table with a lovely harbour view. We were served water and needed a little time to think about the wine list. The waiter was impatient so we quickly chose a wine bottle and ordered our dinner as soon as he brought the wine. That’s when the noise from the banquet room became unbearable. When the food came, my halibut was overcooked and dry. We had to scarf down our meal to get away from the noise. The water said it was always like that. I suggested that the door to the banquet room should have been closed to block the noise. He said it wasn’t possible and that he couldn’t do anything for us. I had also mentioned that this was a birthday celebration in my reservation but there was no mention of it from the service staff. We were disappointed and will definitely not recommend it nor return.
   

   Blue Crab Seafood House - Coast Victoria Hotel & Marina by APAResponded on October 30, 2024

   Dear Allan, Thank you for taking the time to share your feedback regarding your recent visit to the Blue Crab. I sincerely apologize for the experience you had; it’s clear that we did not meet your expectations, and for that, I am truly sorry. Please know that we value your feedback and would love the opportunity to make things right. If you are open to it, I would appreciate the chance to discuss your experience further. Thank you once again for your comments, and I hope you will reconsider visiting us in the future.
   

   Is this helpful?

   Report
8. E

   Ed

   San Francisco

   33 reviews

   vip
   4.0

   33 reviews

   Dined on October 23, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Food, service, atmosphere and harbor views were excellent. We were celebrating my 71st birthday and had crab cakes and grilled octopus appetizers, Alaskan King crab legs and whole Dungeness crab entree with lemon tart for dessert. Mike, our waiter, made it an excellent night for us.
   

   Blue Crab Seafood House - Coast Victoria Hotel & Marina by APAResponded on October 30, 2024

   Dear Ed , Thank you so much for your wonderful feedback! We’re thrilled to hear that you chose to celebrate your 71st birthday with us and that everything from the food to the service exceeded your expectations. It sounds like you enjoyed a fantastic meal, and we’re glad to know that Mike contributed to making your evening special. We take great pride in our dishes and the overall dining experience we provide, and your kind words truly mean a lot to us. We hope to welcome you back soon for more delicious food and memorable moments. Happy belated birthday!
   

   Is this helpful?

   Report
9. M

   Miriam

   Calgary

   5 reviews

   3.0

   5 reviews

   Dined on October 22, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   Nice quiet place to dine with an exceptional view. The pasta dish had delicious flavour but scant amount of seafood in it…very pricey choice for a mainly pasta dish.
   

   Blue Crab Seafood House - Coast Victoria Hotel & Marina by APAResponded on October 30, 2024

   Dear Miriam, Thank you for taking the time to share your thoughts with us! We’re pleased to hear that you enjoyed the atmosphere and exceptional view during your visit. I appreciate your feedback regarding the pasta dish. We strive to provide a balanced and flavorful experience, and I’m sorry to hear that the seafood portion didn’t meet your expectations. Your comments are invaluable, and I will ensure they are shared with our kitchen team for consideration. We hope to have the opportunity to welcome you back soon and provide you with a dining experience that exceeds your expectations
   

   Is this helpful?

   Report
10. L

    Lois

    Vancouver

    1 review

    2.0

    1 review

    Dined on October 20, 2024

    1. Overall 2
    2. Food 1
    3. Service 5
    4. Ambience 5

    Our server was excellent. The food was VERY disappointing for both of us...bland and tasteless. Parts of it I couldn't eat. I have dined here in the past and was blown away with the quality of the meals. We won't be returning.
    

    Blue Crab Seafood House - Coast Victoria Hotel & Marina by APAResponded on October 30, 2024

    Dear Lois, Thank you for sharing your feedback with us. I’m glad to hear that our server provided excellent service, but I sincerely apologize that the food did not meet the high standards you’ve come to expect from us. We strive to deliver quality meals that delight our guests, and it’s disappointing to learn that we fell short during your visit. Your comments regarding the blandness and taste of the dishes are taken seriously, and I will ensure they are addressed with our culinary team. We truly value your past support and would love the chance to regain your trust. If you’re open to it, I would appreciate the opportunity to discuss your experience further. Thank you again for your feedback, and we wish you all the best.
    

    Is this helpful?

    Report