Boucherie - West Village

Review summary

1. D

   Dmitry

   New York City

   4 reviews

   5.0

   4 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Boucherie - West Village is truly a magical place. They created an unforgettable Christmas atmosphere that made our visit so special. Every dish we tried was absolutely outstanding, prepared with care and precision. The service was impeccable, attentive, and welcoming. This is a fantastic spot, and I wholeheartedly recommend it to anyone looking for an exceptional dining experience!
   

   Is this helpful?

   Report
2. R

   Régine

   New York City

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Le cadre est magnifique surtout à ce moment des fêtes. La cuisine est au top, leur mousse au chocolat un vrai délice et vraiment rien à dire sur le prix surtout pour New-York et à Noël.
   

   Is this helpful?

   Report
3. T

   Tiffany

   VIP

   Los Angeles

   29 reviews

   5.0

   29 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went for Christmas Eve dinner and it was perfect! The restaurant was so beautifully decorated!! Definitely make a reservation or you will be waiting!! We got seated right away with our reservation!
   

   Is this helpful?

   Report
4. A

   Andy

   VIP

   New York City

   10 reviews

   5.0

   10 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing French food! We enjoyed our lunch.The place is enchanting, and the service is great! We will come.
   

   Is this helpful?

   Report
5. C

   Christine

   VIP

   New York City

   16 reviews

   3.0

   16 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Service was rushed and bothered, burger ordered medium was over well done. Im sure better food can be found elsewhere
   

   Boucherie - West VillageResponded 2 days ago

   Hello Christine, We sincerely apologize for the disappointing experience you had during your visit. The rushed and impersonal service, along with receiving a burger that was overcooked, is far from the standard we strive to provide. We understand how important it is to enjoy a meal prepared to your liking, and we deeply regret that we fell short in this instance. With the intention of creating a better experience for our guests, please kindly contact us at guestrecovery@thegroup.nyc with your contact information and a reference to your review, and we will reach out to you. Thank you for bringing this to our attention. Sincerely, Emma Guest Relations Team
   

   Is this helpful?

   Report
6. s

   sonya

   Portland

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   The server was great, but others were not welcoming. My fault for ordering a tomahawk at a French restaurant. Steak was awful and chewy. Table was tiny. There are plenty of other bigger tables, but they do not let two people have a bigger table even if you request it. Very disappointing. Visiting from west coast. Felt absolutely awful walking out. All the tables they didn't move us to because they were for 3 ppl were occupied by only 2 ppl groups. No point making a reservation. Pretty much ruined my last night in NYC. AFTER reviewing others’ pics of 48 oz of tomahawk, they are all nicely sliced up. We got 5-6 big chunks of meat just looking like animal feeds. Very disgusted by the discrimination.
   

   • 

   Boucherie - West VillageResponded 2 days ago

   Hello Sonya, Thank you for taking the time to share your feedback with us. We are sorry to hear you had an unpleasant experience. With the intention of creating a better experience for our guests, please kindly contact us at guestrecovery@thegroup.nyc with your contact information as well as your review as a reference, and we will reach out to you. We look forward to speaking to you soon. Sincerely, Emma Guest Relations Team
   

   Is this helpful?

   Report
7. T

   Tom

   Montreal

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was outstanding, as were drinks. Energetic and festive holiday energy inside. Decorations were beautiful. Service was very attentive and friendly.
   

   • 

   Is this helpful?

   Report
8. J

   Jacquelyn

   Jacksonville

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waitress was amazing and so attentive! The food was incredible
   

   • 
   • 
   • 

   Is this helpful?

   Report
9. A

   Andre

   New York City

   5 reviews

   5.0

   5 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a wonderful experience at Boucherie. We were seated immediately at a wonderful table with a view of the decorations and the restaurant. The wait staff was very helpful and friendly. The food we ordered was amazing and the prices not astronomical. For the quality of the food and the overall experience it was appropriately priced.
   

   Is this helpful?

   Report
10. K

    Karly

    VIP

    Philadelphia

    3 reviews

    3.0

    3 reviews

    Dined 4 days ago

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4

    They put frozen butter on top of the steak frites which made the steak cold.
    

    Boucherie - West VillageResponded 3 days ago

    Hello Karly, Thank you for taking the time to share your feedback with us. We are sorry to hear you had an unpleasant experience. With the intention of creating a better experience for our guests, please kindly contact us at guestrecovery@thegroup.nyc with your contact information as well as your review as a reference, and we will reach out to you. We look forward to speaking to you soon. Sincerely, Emma Guest Relations Team
    

    Is this helpful?

    Report