Bourbon House

Review summary

1. M

   Melissa

   New Orleans

   2 reviews

   4.0

   2 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Food was very good…would love to see more selections for main course. Ashley was a very good server. Thank you
   

   Is this helpful?

   Report
2. M

   Michelle

   Alabama

   4 reviews

   4.0

   4 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   We ordered the Harvest salad and added grilled chicken for a light dinner with a glass of wine and house bread/butter. Perfect after several days of heavy eating. We capped it off with sharing a crème brûlée. Everything was delicious and our wait staff couldn’t have been nicer. Hope to visit again when we’re back in NOLA.
   

   Is this helpful?

   Report
3. J

   Jacque

   VIP

   New Orleans

   47 reviews

   5.0

   47 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The oysters were cold, fresh and delicious. The service was very attentive to our need to catch a show on time & our table by the window was a great view for people watching!
   

   Bourbon HouseResponded 1 day ago

   Thank you so much for taking the time to review your recent experience at Bourbon House! We are thrilled to hear that you enjoyed your visit with us! Please visit us again in the future. Cheers! -Gerilyn and the BH team
   

   Is this helpful?

   Report
4. D

   Dennis

   Mississippi

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Service was excellent. Young man named Justus waited on us. Food was delicious as well as the cocktails. Great evening. Recommend highly
   

   Is this helpful?

   Report
5. F

   Fabian

   Dallas

   2 reviews

   3.0

   2 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 5

   Portions are smaller while the price is normal, compared to similar restaurants. Service is not up to what I would expect from a restaurant in that class. Food come out with almost 5 minutes difference between first and last plate on the table. Had to ask several times for water to be brought to table when they were prepared standing ready - had to get up and grab it myself. On another note, this restaurant and associated restaurant that belong to same group do not offer Military Discount! Red Fish Grill across gives 20% if you like to support military friendly businesses. Unfortunately they were not open when we had are luncheon.
   

   Is this helpful?

   Report
6. S

   Serina

   New Orleans

   1 review

   4.0

   1 review

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   I had the shrimp and grits. I loved the thick, creamy texture of the grits. The shrimp was good as well. I didn't like the barbcue sauce; it was too tangy. I also thought 5 shrimp was a little skimpy; most people give you at least 6 shrimp. My companion had some boudin balls and catfish and loved both dishes. I thought the waiter could have been more attentive, especially since there were very few customers in the establishment.
   

   Bourbon HouseResponded 5 days ago

   Hi Serina, Thank you for taking the time to share your experience at Bourbon House. We're glad to hear that you enjoyed our shrimp & grits, boudin balls and catfish! We appreciate your feedback on the barbecue sauce and the portion size of the shrimp. We always aim to provide the best food and service to our guests, and we'll certainly take your comments into consideration. We hope to welcome you back soon for an even better experience. Best regards, Gerilyn & the BH Management Team
   

   Is this helpful?

   Report
7. S

   Susan

   VIP

   Greater Boston

   127 reviews

   4.0

   127 reviews

   Dined on December 16, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Everyone loved their dishes - the local fish, the alligator pasta (not too spicy) and shrimp and grits . Service was attentive and pleasant. The bread pudding was good (flavorful) but not what we are used to - it was a bit dense.
   

   Is this helpful?

   Report
8. S

   Sergio

   Charleston

   2 reviews

   5.0

   2 reviews

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had the pleasure of dining at Bourbon House recently, and it was truly an unforgettable experience. From the moment I walked in, the ambiance set the tone for a delightful evening. The highlight, however, was undoubtedly the food prepared by Chef Jerrod, which was nothing short of spectacular. We started with an appetizer that was a perfect balance of flavors and textures, showcasing Chef Jarett’s incredible ability to elevate even the simplest ingredients. For the main course, I opted for the steak, cooked to perfection — tender, juicy, and beautifully seasoned. The side dishes were equally impressive, each one thoughtfully prepared and complementing the main dish wonderfully. Gavin, our server, was attentive and knowledgeable, offering great recommendations on both food and drink pairings. He had a great sense of timing and made sure we felt well taken care of without being intrusive. His service added an extra layer of warmth to the already welcoming atmosphere. Overall, Bourbon House offers an exceptional dining experience — the food, drinks, service, and desserts are all top-notch. I highly recommend it for anyone looking for an outstanding meal with a warm, inviting atmosphere.
   

   Bourbon HouseResponded 5 days ago

   Thank you so much for taking the time to review your recent experience at Bourbon House! We are thrilled to hear that you enjoyed your visit with us! With guests as amazing as ours, the staff truly love going above and beyond to elevate experiences! Please visit us again in the future. Cheers! -Gerilyn and the BH team
   

   Is this helpful?

   Report
9. R

   RANDY

   VIP

   Dallas

   1 review

   1.0

   1 review

   Dined on December 15, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Really the worst food and experience I have had in New Orleans in 30 years.
   

   Bourbon HouseResponded 2 days ago

   Randy, we are sorry to hear that we fell short of your expectations. We would like to hear more about your visit, if you feel comfortable sharing with us. Please reach out by calling (504) 522-0111 and request a Manager. You can also reach out online by visiting bourbonhouse.com/contact. Thank you for dining with us. We appreciate your business and look forward to hearing from you soon.
   

   Is this helpful?

   Report
10. J

    JC

    New Orleans

    10 reviews

    5.0

    10 reviews

    Dined on December 15, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great food and great service! Definitely will be back.
    

    Bourbon HouseResponded on December 15, 2024

    Thank you so much for taking the time to review your recent experience at Bourbon House! We are thrilled to hear that you enjoyed your visit with us! Please visit us again in the future. Cheers! -Gerilyn and the BH team
    

    Is this helpful?

    Report