Brasserie of Light

Review summary

1. J

   Jessica

   London

   2 reviews

   5.0

   2 reviews

   Dined today

   1. Overall 5
   2. Food 3
   3. Service 4
   4. Ambience 5

   It was ok. Ordered the flambé Christmas pudding but didn’t get the flambé unfortunately :(
   

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2. A

   Andrew

   London

   18 reviews

   5.0

   18 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice food and drink, music creates a good ambience. Better having a table in the main restaurant 👍
   

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3. M

   Maryam

   London

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 5

   We booked a table in advance but had to stand and wait for 45 minutes to be seated. The staff weren’t much of a help and it was very frustrating considering we had an elderly disabled person with us.
   

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4. D

   Dawn

   London

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Nice enough, but not as special as it used to be.
   

   Brasserie of LightResponded 1 day ago

   We really appreciate your feedback!
   

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5. n

   neil

   VIP

   London

   102 reviews

   3.0

   102 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   I first dined at Brasserie of Light over three years ago, and while the location and ambiance remain as stunning as ever, my recent visit left me with mixed feelings. To start with the positives: the food was beautifully presented, and the setting is undoubtedly gorgeous, making it a great spot for a special occasion. However, some aspects of the service and food were underwhelming. The staff was a mixed bag—while some were incredibly friendly and attentive, others seemed either uninterested or distracted, which impacted the overall experience. Unfortunately, the food didn’t quite hit the mark this time. The chicken, while plated beautifully, was a bit dry, and the fries had to be sent back because they were cold. On top of that, despite requesting a specific seating area when making the reservation, we weren’t seated in our preferred spot. Overall, Brasserie of Light still has a lot going for it with its stunning decor and central location, but I’d hoped for a smoother, more consistent experience, especially given my fond memories of dining here in the past. I’d consider giving it another try, but I’d hope for some improvements in service and attention to detail next time.
   

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   Brasserie of LightResponded 1 day ago

   Thank you for your feedback. We're glad you enjoyed the ambiance and food presentation, but we're sorry to hear the service and food didn't meet expectations this time. We’ll address the service inconsistencies with our team and ensure quality checks are improved in the kitchen. We also apologize for not accommodating your seating preference and will take that into account for future reservations. We appreciate your loyalty and hope to welcome you back soon for a smoother experience.
   

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6. M

   Mikael

   London

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Very good restaurant with delicious food and good staff. Highly recommended !
   

   Brasserie of LightResponded 1 day ago

   Thank you for sharing your positive experience!
   

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7. R

   Regan

   VIP

   Dallas

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Service was bizarre. The staff would be overly attentive and then forget about our table for 20 minutes, leaving us with dirty dishes on our table, empty water glasses and cocktails presumably sitting at the bar getting warm and being served well after our meal was served and half eaten.
   

   Brasserie of LightResponded 1 day ago

   Thank you for sharing your experience, and I sincerely apologize for the service issues you encountered. This is not the standard we strive for, and I understand how frustrating it must have been to experience such inconsistency. We’ll be addressing this with our team to ensure better attention to detail and a more seamless service moving forward. We truly appreciate your feedback and hope to have the opportunity to provide a much improved experience on your next visit.
   

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8. M

   Mandeep

   London

   2 reviews

   3.0

   2 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   The food and menu is very similar to the Ivy and quite average. Front desk staff seemed clueless - couldn’t find our booking and didn’t bother checking properly. The only saving grace was our server Daniel, who was exceptional.
   

   Brasserie of LightResponded 1 day ago

   Thank you for your feedback. We're sorry to hear that your experience didn’t meet expectations, particularly with the front desk staff and the menu. It’s disappointing to hear about the booking mix-up, and we’ll make sure to address this with the team to improve our reservation process. We're glad to hear that Daniel provided excellent service, and we’ll be sure to pass on your kind words to him. We appreciate your comments and hope to have the chance to deliver a better experience on your next visit.
   

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9. P

   Pauline

   Surrey

   15 reviews

   4.0

   15 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   This was our second visit and it was just as good as our first. Would recommend but book a table!
   

   Brasserie of LightResponded 1 day ago

   We are so pleased you enjoyed your visit to Brasserie of Light!
   

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10. I

    Iman

    VIP

    London

    65 reviews

    3.0

    65 reviews

    Dined 5 days ago

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 3

    The lady who greeted us upon entry was surly and unsmiling, which wasn’t an ideal start. They gave us had an average table despite there being several booths free facing outwards. Our waiter seem hassled and keen to hurry us along, despite there being a number of other tables who had clearly been there a while. I notice that the lamp on our table looked well worn and rough around the edges. When I went to the loo, there was a pretty noticeable crack in the toilet seat. The place seemed a little worn out and not well maintained at all. Other than that the food was decent, but I expected better of the entire experience especially given the pricing.
    

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