Brettingtons

Review summary

1. R

   Ruth

   Kent

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding food. Best steak I've ever eaten. Prawn starter was out of this world. Staff were amazing, really friendly and service was spot on but at the same time gave you space to enjoy the meal. Love the privacy of the booths, décor was stunning. Cannot find one fault. Will definitely be back
   

   Is this helpful?

2. N

   Nathan

   Kent

   3 reviews

   3.0

   3 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 2

   Very noisy, very crammed in. One steak had to be rejected due to being more fat than meat. Should never have been served. Waiter very good, used to really enjoy coming here but sadly won’t be returning
   

   1 person found this helpful

3. M

   Mark

   Kent

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was amazing Service was brilliant We sat in a booth which was cool
   

   Is this helpful?

4. D

   David

   London

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food. Good em service. Would definitely recommend.
   

   Is this helpful?

5. J

   Jacqui

   Melbourne

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Valentines Dinner here was divine, the staff were so attentive and the set menu was next level. They gifted roses and it was just a really nice vibe x
   

   Is this helpful?

6. P

   Pauline

   Buckinghamshire

   3 reviews

   1.0

   3 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   What a fail! Was not notified that it would only be the set Valentines menu only available at time of booking. Was only notified of the at 4:45pm on Valentines day. Due to allergies no alternative could be provided on starters. Fillet steak was ask to be medium rare but came out medium to well done. Although we were told that we only had the table for 1&1/2 hours. The service/food was so slow that we were still waiting on dessert 1&3/4 hours into booking! Waited for drinks and water for table 30mins after arrival. There were plenty of servers, I assume the kitchen could not cope. I will not be returning or recommending.
   

   BrettingtonsResponded 1 day ago

   Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience on Valentine’s Day did not meet your expectations. This is certainly not the level of service or quality we strive to provide. We would love the opportunity to make this right. If you’d be willing to give us another chance, please reach out to us directly so we can personally ensure a better experience for you. Once again, we sincerely apologize and appreciate your honest feedback.
   

   1 person found this helpful

7. T

   Tracey

   Kent

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was amazing and the service was spot on! Very friendly nothing seemed to be a problem really felt looked after, we will be back! Thank you x
   

   • 
   • 

   Is this helpful?

8. R

   Robin

   Kent

   1 review

   5.0

   1 review

   Dined on February 7, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great experience. Food was lovely (except the spinach which was a bit too blended for my liking and presented as a sauce - I'd have preferred garden peas I think) but everything else was delicious, fresh and perfectly cooked. Service was friendly and calm - not pushy. Ambience good. I do miss table cloths at restaurants but that's the modern way. Very good - enjoy a very nice meal out here.
   

   Is this helpful?

9. J

   Jacqui

   Melbourne

   4 reviews

   5.0

   4 reviews

   Dined on February 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic service and the food is amazing! 4 adults 1 child and everyone very happy!
   

   Is this helpful?

10. D

    Dan

    London

    1 review

    2.0

    1 review

    Dined on January 25, 2025

    1. Overall 2
    2. Food 1
    3. Service 3
    4. Ambience 3

    So let’s start with this is a Steak restaurant which charges London prices, in-line with the likes of Hawksmoor and Flatiron. If we take this into consideration you would expect the food and food quality to be that of these establishments. We attended for an important birthday, all started well with service and wine, starters came out, slightly late but arrived. When we came to main course 3/4 steaks came out nowhere near cooked as ordered. Sent the food back and waited an hour for it to return despite being told priority had been put in place and saw many other plates taken past. By this time the remaining person in the party had finished meal and just sat around. Steaks returned still not entirely cooked as you would expect for said charges but by this time it was past 10pm despite having the booking for 7:45pm. Quite frankly felt embarrassed at the way the kitchen was clearly being staffed and manned. The only saving grace was the manageress who could sense our embarrassment and did all she could to rectify the situation, thank you to her. Overall an awful embarrassing experience to which you really would not expect for an upper range steak restaurant situated in a tourist hot spot.
    

    1 person found this helpful