Brickhouse Kitchen

Review summary

1. A

   Andrea

   New York City

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service and the food quality was outstanding. Lots of drink choices as well. We will be back!
   

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2. C

   Christopher

   New York City

   9 reviews

   5.0

   9 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great meal as always. Food is great service has become dependable and overall, a fun place to come. Always look forward ro coming back.
   

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3. k

   kelli

   New York City

   1 review

   5.0

   1 review

   Dined on December 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good place food was fantastic highly recommend
   

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4. C

   Carl

   New York City

   3 reviews

   5.0

   3 reviews

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Seated on time at arrival. Assisted with disabled person in a professional manner. It was a relaxing dinner with no rushing us on a holiday afternoon. Very comfortable experience from start to finish.
   

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5. D

   Dawn

   Upstate NY

   1 review

   3.0

   1 review

   Dined on November 28, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   My meal was served cold. Our server offered to send it back to the kitchen for a reheat. I declined because reheated good food is never the same. I ate a few bites but couldn’t finish the meal. She offered a take home container. She was very pleasant about the matter. My only comment, a featured entree should never leave the kitchen cold. And no, I didn’t take the meal home to reheat
   

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6. E

   Edward

   Greater Boston

   2 reviews

   1.0

   2 reviews

   Dined on November 24, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Brickhouse has a slimmed down menu with basic diner items. Our food order was cold when served to us. Food was meh. Better to walk down to the end of the plaza and buy food at the Tops Grocery store if you are hungry while at the casino.
   

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7. J

   James

   New York City

   2 reviews

   1.0

   2 reviews

   Dined on September 7, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The service was awful. Waited fourty minutes and food never came.. they were not busy just bad. I never got refills in my drinks The tvs are so loud and the sportsbettors are so obnoxious leaning into your table the while experience was awful. We just walked out and would never go back. The meal was a “free comp” meal and I still didn’t stay for it as it was that bad an experience. Loud slow obnoxious and poor servers
   

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8. M

   Merrilee

   Upstate NY

   1 review

   5.0

   1 review

   Dined on August 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our food was very good. Chicken breasts Asiago sauce, shrimp tacos and open steak sandwich. The service was great and very attentive. We are B planning another visit soon!
   

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9. L

   Lindsey

   Poconos

   1 review

   2.0

   1 review

   Dined on August 17, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   Front of house needs to improve on their menu knowledge and drinks offered at bar. They were not attentive or friendly. Forgot to put in 2 of our orders and did not apologize. Seemed annoyed for some reason at us for asking for our drinks again after 30 mins of waiting when she came back and asked if we needed anything and then goes oh yes that's right. Told us they didn't have a drink but could see in it in our view, so we pointed it out and they were annoyed but went back to the bar and got the correct drink. It took us 50 mins just to get in or entree orders since she did not ask when dropping of our appetizers or checking back in until we were completley done with those. It was not a busy night but still service was astronomically slow, rude and unattentive. Once it was in the kitchen/bar was quick. The food tasted good overall. Hopefully the service becomes better quality. It might of been a one off experience but it was our first time and it was not what we had expected to say the least.
   

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10. K

    Kathy

    Orlando

    4 reviews

    4.0

    4 reviews

    Dined on August 10, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 3

    It was great food, the set up is kinda weird. You're in the middle of the sports lounge. Service was good. I'll probably eat there again, it was just strange.
    

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