Brio Italian Grille - Crabtree

Review summary

1. M

   Mark

   Raleigh

   41 reviews

   vip
   1.0

   41 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   we went unexpectedly on a saturday night due to a two hour wait at the restaurant we had chosen, and brio had immediate openings - it's now clear why this was the case - most of the food was awful! my filet mignon was cooked to a perfect medium, but was the driest piece of steak I ever had - the chicken milanese had a one inch square of cheese on it and was also dry as can be - everything was priced as if it were an upscale restaurant but most of it was fast food quality (or worse ;~) - the lobster bisque was tasty, but at the price they charge it should have had a small piece of lobster on top as better restaurants do, and the sourdough bread was also pretty decent - there were two checks to be split between the five of us, and only two items were switched around, but it took them over 20 minutes to fix the tickets and they still got them wrong - we'll never be back! - and we know our host at the door that evening couldn't care less - he was off in his own world when we arrived and when we left - didn't even get up off the chair he was slouched over when we departed (looking at his phone I suspect)!
   

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2. M

   Michelle

   Raleigh

   16 reviews

   4.0

   16 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Good food and good service ... prices are a little high for chain Italian food.
   

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3. B

   Betty

   Raleigh

   48 reviews

   vip
   4.0

   48 reviews

   Dined on November 16, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   The waitress was attentive and our order was correct. No complaints!
   

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4. J

   JEFF

   Raleigh

   90 reviews

   vip
   5.0

   90 reviews

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Natalia & Sharif really made this experience better. the only thing i would change was i wish i had gotten more butter, ha, but that's a fairly small thing...
   

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5. r

   rosemarie

   Greensboro

   24 reviews

   4.0

   24 reviews

   Dined on November 10, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   The restaurant is very inviting and clean. Our waitress was business like but i did have to ask twice for more coffee before getting a refill and waited for ketchup for the fried potatoes. Other than that i enjoyed brunch on Sunday. 70.00 seemed a little steep for an egg dish and a pasta with coffee and soda.
   

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6. TJ

   TomJon

   Raleigh

   3 reviews

   1.0

   3 reviews

   Dined on October 21, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   We were a party of 4. Two in our party ordered Bombay sapphire and tonic. After ordering another server asked what type of gin. Then the bartender came and asked the same question. 15 minutes after ordering drinks we asked the host where are the drinks. The bartender finally brought 2 gin and tonics but it was Hendricks. A makers mark and Ginger was not delivered, we had to ask for it a second time. We ordered appetizers and 2 ordered lobster bisque. Only one was brought to the table. Two minutes later our entrees were delivered. The server never came back to the table and never offered to bring water. I gave one star because the manager offered to comp the entire meal, but we didn’t feel like that was fair. We did accept the comp for drinks and appetizers. The servers and staff were the worst I’ve experienced. Needless to say, I will never go back to Brio.
   

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7. J

   Jane

   Raleigh

   18 reviews

   5.0

   18 reviews

   Dined on October 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Brio once again delivered an enjoyable evening. The food was delicious and the service was attentive. I've never been disappointed with a meal there and am glad that my recent visit wasn't an exception. One of my favorite restaurants!
   

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8. K

   Kesia

   Orlando

   3 reviews

   5.0

   3 reviews

   Dined on October 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The server was very attentive and we never had to ask for refills. The food was delicious and very filling. Hands down best overall in service I’ve had in a long time.
   

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9. D

   Donna

   Raleigh

   6 reviews

   5.0

   6 reviews

   Dined on September 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was great and ambience was perfect for a family dinner. We could talk in normal tones and completely understand and enjoy each other (even the 82 year old in our group!). Our waiter, Malik, was fantastic! We loved his personality and service.
   

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10. J

    JEFF

    Raleigh

    90 reviews

    vip
    5.0

    90 reviews

    Dined on September 27, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    very positive dining experience. appropriate music & expected background level so that it did not impede conversation. impressed by how the music fit the decor & menu style. kaitlyn was fantastic & a step ahead, ha - i plan to return in future
    

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