Brio Italian Grille - St. Louis - Frontenac

Review summary

1. d

   douglas

   St. Louis

   58 reviews

   vip
   4.0

   58 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 4

   A full house, but no bussing service, one app never arrived and one dinner was quite late. I had lunch here today and it was terrific, but not nearly as busy.
   

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2. D

   Dr. Charles

   St. Louis

   374 reviews

   vip
   5.0

   374 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed a wonderful lunch with terrific service. We stayed a while after lunch because the environment was so relaxing. Highly recommend Brio.
   

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3. S

   Steven

   St. Louis

   12 reviews

   5.0

   12 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love the food, especially the carpaccio. Also, the service is always good.
   

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4. L

   Laura

   St. Louis

   9 reviews

   vip
   4.0

   9 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   $72 for 3 salads and an iced tea for lunch is crazy expensive. Especially considering my salad had iceberg lettuce and cold chicken on top.
   

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5. P

   Pat

   St. Louis

   12 reviews

   vip
   1.0

   12 reviews

   Dined on December 3, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   Hello! We've dined at Brio's several times, and this was the absolute worst experience. I think our waiter's name was Bailey and he was terrible. Our drink order was not correct, we had to ask to place our food order with a waitress, he was all over the restaurant but left us for long periods of time. We told him we had a concert to go to, and dinner for four people took 2.25 hours. In talking with Tyler, who was the manager that night, he admitted that you were understaffed but promised to make it up to us next time we come in. Besides this terrible experience, we miss the nice bread basket you used to provide.
   

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6. M

   M

   Las Vegas

   1 review

   2.0

   1 review

   Dined on November 28, 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   Took my family there for Thanksgiving. We had a reservation for 5:30pm. Upon arrival, the host informed us that they were out of the Thanksgiving menu meals. However, we decided to stay. Our server was very arrogant and unpleasant. I get no one wants to work Thanksgiving day, but no need to take out frustrations on customers.
   

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7. J

   Joan

   St. Louis

   6 reviews

   3.0

   6 reviews

   Dined on November 28, 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   I made reservations 10 days ago for Brio’s Thanksgiving dinner, an advertised special menu. When we arrived at 5:15 for our reservation, we were informed they had run out of the Thanksgiving special, but we could order from their regular menu. Nothing was offered in way of an apology except‘corporate didn’t send us enough turkeys.’ To say that I was furious, is putting it mildly. I intend to call corporate and tell them how they ruined my thanksgiving.
   

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8. J

   Jane

   St. Louis

   1 review

   3.0

   1 review

   Dined on November 28, 2024

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 3

   The first waitress we had was more attentive to the larger party that was set down after we were. She basically ignored us. I complained and told the catering manager that we wanted another server. She talked to the over all manager and we received a more capable server who also had a larger party, but took care of us and about 3 other parties. All was made right.
   

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9. S

   Steven

   Minneapolis

   1 review

   5.0

   1 review

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our Thanksgiving dinner was amazing. Our server Ben was attentive, knowledgeable and our food was perfect. Always enjoy the Beef Carpaccio!
   

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10. G

    Georgia

    San Francisco

    3 reviews

    5.0

    3 reviews

    Dined on November 28, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Very , very nice ! Service was excellent. Food delicious. Great place for Thanksgiving Dinner!
    

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