BRU Burger Bar - Fort Wayne

Review summary

1. B

   Brittani

   Indiana

   1 review

   5.0

   1 review

   Dined on December 5, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Everyone was very welcoming. Our server (Jack I believe) was very attentive, knowledgeable and very friendly. Our food was amazing. The food presentation was spot on. The atmosphere was cozy. Overall an amazing experience. I will definitely return soon!
   

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   BRU Burger Bar - Fort WayneResponded on December 6, 2024

   Thank you so much for the kind review Brittani! We are glad you had a wonderful experience and we look forward to seeing you again! Jack is spectacular and we appreciate your noticing of his talents, we will be sure to relay that to him! -Logan Krueger | AGM
   

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2. J

   Jean

   Indiana

   6 reviews

   4.0

   6 reviews

   Dined on December 3, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   My husband and I have eaten there twice. We especially like the fact that you can customize your burgers. The french fries and onion rings are delicious, especially with the homemade ketchup! Our servers have been attentive and helpful. The only drawback for us is the noise level.
   

   BRU Burger Bar - Fort WayneResponded on December 5, 2024

   Jean! Thank you so much for your review. I am sorry to hear that the restaurant was a bit loud for you and your husband, but I am overjoyed to hear that you enjoyed our food. We definitely have the BEST ketchup in town (but I may be biased). We look forward to hosting you for a third, fourth, and hundredth time in the near future. Deztinee Andrews | Assistant General Manager
   

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3. B

   Betsy

   Indiana

   1 review

   4.0

   1 review

   Dined on November 25, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Very crowded on a Monday evening with a conference in town. Staff was extremely friendly and accommodating. The food passing our table made all of our party want to try other tables food as well. Our table enjoyed our food immensely and were very impressed with the serving size and quality of the food. My lamb burger with whipped goat cheese and baby spinach on an oat bun was amazing. Left feeling very full but also still curious about all the other dishes that I wasn't able to try. If you enjoy well crafted burgers this is a must! Plus a coworker had the queso and it was amazing!
   

   BRU Burger Bar - Fort WayneResponded on December 5, 2024

   Betsy, thank you for taking the time to leave us a raving review! The night of the teachers conference sure was a busy night, but our talented team did a phenomenal job taking care of each and every one of our guests, and I am pleased to hear that you thought so as well. I am obsessed with our whipped goat cheese and happy to hear you enjoyed it as well. I can't wait to host you again in your future returns to Fort Wayne, IN. Also, check out our other locations throughout Indiana, Kentucky, and Ohio. There may be a Bru near you that you weren't already familiar with! Cheers friend! Deztinee Andrews | Assistant General Manager
   

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4. K

   Katie

   Tampa

   1 review

   5.0

   1 review

   Dined on November 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent burger and fries, great food option in the area too.
   

   BRU Burger Bar - Fort WayneResponded on December 5, 2024

   Katie, thank you for taking the time to leave us a five star review! We appreciate you greatly and look forward to hosting you again soon! Deztinee Andrews | Assistant General Manager
   

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5. K

   Kim

   Indiana

   2 reviews

   5.0

   2 reviews

   Dined on November 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved our waiter!! The staff is so nice. The food is fabulous and the margaritas are so good!!! I love supporting this restaurant.
   

   BRU Burger Bar - Fort WayneResponded on November 26, 2024

   Kim, we are so glad to hear that you enjoyed your experience! We appreciate your support and look forward to seeing you again soon! Deztinee Andrews | Assistant General Manager
   

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6. C

   Carolyn

   VIP

   Charleston

   5 reviews

   5.0

   5 reviews

   Dined on October 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had a great experience. The food was fantastic. The only thing that I would say was a problem was it so loud in there the ceilings are very high and everything echoes.
   

   BRU Burger Bar - Fort WayneResponded on November 1, 2024

   Thank you Carolyn! Your feedback means a lot to us. We are so glad you had a great experience with us. I am happy to inform you that we will be putting up some sound proofing on the ceilings in the coming weeks to help reduce the noise. We look forward to having that installed soon for you, and we hope that gets you excited to come back! -Logan Krueger | Assistant General Manager
   

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7. D

   Dawn

   Indiana

   1 review

   5.0

   1 review

   Dined on October 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   First time to Bru Burgers...lots of yummy options Food was delish from the Pear Cosmo to apps to entree. Definitely recommend it!!!
   

   BRU Burger Bar - Fort WayneResponded on November 1, 2024

   Thank you for your kind review Dawn, we appreciate your recommendation! The Pear Cosmo is indeed a fan-favorite. We look forward to your next visit! -Logan Krueger | Assistant General Manager
   

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8. R

   Rowley

   Calgary

   6 reviews

   5.0

   6 reviews

   Dined on October 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was an explosion of flavour that makes you hungry for more and a return trip. Good value for your money. Our waitress (sorry her name escapes me) was very attentive and just added to the overall experience. Highly Recommend. In from Canada.
   

   BRU Burger Bar - Fort WayneResponded on October 24, 2024

   Thank you Rowley for the stellar review, we look forward to another opportunity to serve you on your next visit to the city! - Logan Krueger | Assistant Manager
   

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9. SS

   SS007

   Indiana

   2 reviews

   3.0

   2 reviews

   Dined on October 12, 2024

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   Our experience was okay. It’s very loud in there when it’s busy. The service was okay, it was just very busy so no fault to anyone. Our waitress was very nice and did her best despite being busy. Food wasn’t as good as the last time we were there. Patty melt wasn’t all that great.
   

   BRU Burger Bar - Fort WayneResponded on October 18, 2024

   Thanks so much for the feedback on your most recent visit! We do our best to stay consistent, and we are sorry to hear that your latest experience was different. We have been very busy since opening a month ago, but that is no excuse for a falter in quality. We are eagerly awaiting sound proofing installation in the coming weeks that will tremendously help with the noise levels. We would love the opportunity to wow you on your next visit, you can reach out to us personally if you would like! We look forward to hearing from you. Logan Krueger | AGM BRU Burger Bar - Ft. Wayne
   

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10. P

    Peter

    Memphis/West TN

    1 review

    5.0

    1 review

    Dined on October 12, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    The service was excellent. I reserved a table on OpenTable and entered that it was for my granddaughter’s birthday. The staff knew that when we arrived and my granddaughter received a free birthday dessert. they have a great selection of hamburgers and actually asked how well we wanted them cooked, which was nice because I like mine very well done. Food was excellent and service was fast.
    

    BRU Burger Bar - Fort WayneResponded on October 18, 2024

    Thank you Peter for the great review and for choosing to celebrate your granddaughter's birthday with us! We are happy to hear the food and service were both good and timely. We believe free birthday dessert shouldn't just be a reward for joining our loyalty program, but for anyone that chooses to join us on a special occasion like that (even though it is one of the many perks of being a CRG VIP!) Logan Krueger | AGM BRU Burger Bar - Ft. Wayne
    

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