Bubba Gump - New York

Review summary

1. J

   Jose

   Philadelphia

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   I waited 30 min more to get a table my reservation was at 7:30pm and we got the table at 8pm, it was awful the service was bad too
   

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2. A

   Alessandro

   New York City

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   ottimo,organizzati,veloci,gentili,buono,ambiente accogliente , unico assolutamente difetto troppo aglioooo
   

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3. w

   wendy

   Kent

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time visiting a Bubba Gump and it was brilliant. Went to the New York Times Square one on Christmas day and although it was very busy the staff were great, really happy and friendly, they apologised for the food taking a while but given how busy it was we expected to wait. When the food did arrive it was nice and hot and tasted amazing. Just a shame that there aren't any in the UK where we live so it will be a while before we can go again.
   

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4. A

   Antonio

   New York City

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Locale molto suggestivo e cibo cucìnato con cura. Consiglio i panini con granchio e gamberi.. sublimi
   

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5. T

   Tracy

   Essex

   1 review

   4.0

   1 review

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   Food was lovely but restaurant was cold so ended up sitting in coats
   

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6. C

   Cashmir

   VIP

   Greater Boston

   49 reviews

   3.0

   49 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Food was cold and drinks were watered down. Not the best we’ve had.
   

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7. E

   ELDA

   Atlantic City

   12 reviews

   1.0

   12 reviews

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Disappointing Experience Despite good reviews, our visit today was a letdown. Here's why: •Food: 1 star; every dish was cold. •Drinks: 1 star, every drink tasted like juice •Seating: dirty table and chairs, no water, and no utensils. My sister had to get up and walk to the bar to get a spoon. What's worse is that our server blamed the poor service on the holiday season and how busy they were. Newsflash: that's when you should go above and beyond! It's a time for joy, giving, and exceptional customer service. The final straw was being told "we don't have it" for nearly every item we ordered. It's frustrating to have our time wasted. Using the holiday season as an excuse for subpar service is unacceptable. We're paying customers, and it's your job to provide a quality experience. Bill was not cheap either. We expect more from establishments, especially during the holidays. We won't be returning. To potential customers, beware of the subpar service and lack of menu items. You deserve better.
   

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8. C

   Chiara

   New York City

   1 review

   4.0

   1 review

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Very good experience, employes very polite but we were freezing inside the restaurant (december).
   

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9. A

   Annmarie

   New Jersey

   13 reviews

   5.0

   13 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Fun place! Great views and good service. We go every year when we visit the Christmas Tree!
   

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10. A

    Alberto

    New York City

    2 reviews

    3.0

    2 reviews

    Dined 6 days ago

    1. Overall 3
    2. Food 2
    3. Service 2
    4. Ambience 5

    La location vale la pena, grandi finestre e al primo piano al centro di time square! Bello il locale e la caratterizzazione con richiami al film di Forest gump. Servizio e cibo da fast food ma si sa prima. Caro ma la location merita.
    

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