Bull & Bourbon Steakhouse

Review summary

1. C

   Carolyn

   San Diego

   3 reviews

   4.0

   3 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   It’s holiday so it was pretty busy, but there was a live singer and great atmosphere so we didn’t mind our food took a bit. When we ordered our second round, the bartender had enough time to come out and do a great little overview of all of our drinks, which we had ordered three different specialty drinks, which were outstanding. We upgraded and changed our soup and salad to French onion, which was absolutely delicious and the wedge salad, which was also really really tasty and they have a special aged blue cheese which just made it really unique. We were honestly too stuffed for dessert, but when we heard that a table side freshly turned ice cream was part of the banana foster we couldn’t resist. I’ve never seen something like this with the liquid nitrogen. It was really really cool. It was almost like a mini show. Highly recommend as the banana foster was also really really good but a very large portion.
   

   Bull & Bourbon SteakhouseResponded 1 day ago

   Carolyn - Thank you so much for taking the time to share your experience with us! We’re thrilled you enjoyed the lively atmosphere and the live singer during your visit. It’s wonderful that our bartender provided you with a detailed overview of our specialty drinks and that you found them outstanding. We’re pleased that you loved the French onion soup and wedge salad, especially the unique touch of our aged blue cheese. It’s always our goal to offer dishes that create memorable dining experiences. The table-side banana foster with freshly turned ice cream sounds like a delightful highlight of your evening! We appreciate your recommendation and are pleased that it added a fun element to your meal. Thank you once again for your kind words.
   

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2. A

   Alex

   San Diego

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   My girlfriend and I visited Bull and Bourbon at Sycuan Casino on a Friday night, expecting a great meal based on its solid reviews. Unfortunately, the experience left much to be desired, largely due to poor management and service. We started the evening at the bar, which took 25 minutes just to place a drink order. The bartender was clearly overwhelmed and received no assistance from the manager, who stood idly by. Despite the delay, the Old Fashioneds we ordered were excellent. Our appetizers, bacon-wrapped shrimp and a shared Caesar salad, arrived quickly (within 10 minutes) and were very good, giving us some hope for the rest of the meal. However, things fell apart when it came to our main courses. We ordered a petite filet with asparagus (which included French onion soup) and chicken piccata, along with an espresso martini. About 25 minutes later, the bartender asked if we had received the soup—it hadn’t arrived yet. It showed up 10 minutes later, but our entrees never came. After waiting an additional 30 minutes with no explanation or update, we finally canceled the rest of our order. There was no genuine apology, no effort to make things right, and no compensation for the unacceptable delay. The restaurant wasn’t even particularly busy, making it seem as though they had simply forgotten to prepare our food. It’s clear that the casino prioritizes gambling over delivering a quality dining experience. While the food we did receive was good, the poor service and lack of accountability left a bad taste in our mouths. We won’t be returning and would caution others to manage their expectations if they choose to dine here. The In & Out we got on our way home was delicious though and received with great service.
   

   Bull & Bourbon SteakhouseResponded today

   Thank you for taking the time to share your experience at Bull and Bourbon. We genuinely regret the inconvenience you encountered during your visit. Your feedback is vital to us, and we are committed to making necessary improvements. We’re delighted that you enjoyed the Old Fashioneds and appetizers. However, we are concerned to hear that the service for your main courses fell short of our expectations. Please know that we take your comments to heart, and will carefully evaluate our service procedures to ensure that every guest receives the attentive and timely service they deserve. Thank you, again.
   

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3. L

   Lito

   San Diego

   13 reviews

   4.0

   13 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   The host services are outstanding, however it looks like the kitchen crew spoiled the night. The food was served so late. I have to return my French Onion soup due to it was not served on right temperature.
   

   Bull & Bourbon SteakhouseResponded 1 day ago

   Lito, we apologize for the timeliness of serving our dishes. We always aim to provide fast and delicious food to our guests. We hope to welcome you back to Bull & Bourbon Steakhouse with an experience that outmatches the last. Thank you.
   

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4. D

   Deanna

   San Diego

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and food . We ordered lobster and prime Rib 3 course meal . Potato soup Main meal lobster and prime rib Chocolate dessert
   

   Bull & Bourbon SteakhouseResponded 2 days ago

   Thank you for your review Deanna. We look forward to having you dine with us again soon!
   

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5. B

   Belinda

   San Diego

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an excellent dinner at Bull & Bourbon. Very tasty entrees, great ambiance, and very good service.
   

   Bull & Bourbon SteakhouseResponded 7 days ago

   Thank you for dining with us at Bull & Bourbon Steakhouse! We appreciate the wonderful feedback!
   

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6. J

   Jason

   San Diego

   3 reviews

   5.0

   3 reviews

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   This was our third time here. The food was good! The prices here are very reasonable for a steakhouse these days. Daniel provided excellent service!!
   

   Bull & Bourbon SteakhouseResponded on December 8, 2024

   Thank you, Jason. We appreciate you dining with us at Bull & Bourbon Steakhouse!
   

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7. W

   Wes

   Richmond

   3 reviews

   5.0

   3 reviews

   Dined on November 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This place is a sleeper never had a issue here. Food is great prices are great. The roasted garlic with the steaks is a excellent touch. My go to is the 18oz prime ribeye steak it's the best value in my opinion Twice baked potatoe is delicious
   

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   Bull & Bourbon SteakhouseResponded on December 1, 2024

   Thank you so much for your kind words Wes. We really appreciate you taking the time to share your experience with us! We look forward to having you again in the future.
   

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8. M

   Michael

   San Diego

   6 reviews

   4.0

   6 reviews

   Dined on November 29, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   The service was excellent! Our waiter, Isaiah was superb. The food was good. However, disappointed in this years Thanksgiving fixed menu fell short compared to last years menu. This menu lacked the sides only to be ordered a la carte. Whereas, last year I recall a 4 course menu sides included. Our overall experience was good!
   

   Bull & Bourbon SteakhouseResponded on November 29, 2024

   Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us and we agree, Isaiah is truly a gem to have on our team! We count ourselves lucky for guests like you. We look forward to having you again in the future! 
   

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9. C

   Cathy

   San Diego

   3 reviews

   5.0

   3 reviews

   Dined on November 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is such an amazing restaurant. Great food and excellent service.
   

   Bull & Bourbon SteakhouseResponded on December 1, 2024

   Thank you so much for your kind words Cathy. We really appreciate you taking the time to share your experience with us. We look forward to having you again in the future! 
   

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10. L

    Lindsey

    San Diego

    1 review

    5.0

    1 review

    Dined on November 29, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excellent service, friendly, attentive, fun and professional.
    

    Bull & Bourbon SteakhouseResponded on December 1, 2024

    Thank you for joining us Lindsey. We are so thankful for your kind words. We look forward to having you visit us again soon!
    

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