Café Americano at Paris Las Vegas

Review summary

1. C

   Cord

   Orange County

   62 reviews

   vip
   4.0

   62 reviews

   Dined on November 17, 2024

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 5

   The cuban sandwich is very good. I would order this again..
   

   Café Americano at Paris Las VegasResponded 6 days ago

   Thanks for the feedback, Cord! We're thrilled you enjoyed the Cuban sandwich. It's always great to hear when our dishes hit the mark. We look forward to serving you again soon!
   

   Is this helpful?

   Report
2. A

   Ann

   South Dakota

   4 reviews

   5.0

   4 reviews

   Dined on November 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had breakfast and it was excellent. Our waitress was very nice and attentive. This is our 2nd visit to this restaurant and it's always been good.
   

   Café Americano at Paris Las VegasResponded on November 4, 2024

   Thank you for sharing your positive experience at our restaurant in Paris Hotel! Your feedback is greatly appreciated. We hope to have the pleasure of serving you again soon.
   

   Is this helpful?

   Report
3. S

   Sathesh

   New York City

   1 review

   5.0

   1 review

   Dined on October 28, 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   Tasty food and good amount per serving & fast food service
   

   Café Americano at Paris Las VegasResponded on November 4, 2024

   Thank you for sharing your positive experience at our restaurant in Paris Hotel! Your feedback is greatly appreciated. We hope to have the pleasure of serving you again soon.
   

   Is this helpful?

   Report
4. P

   Pat

   Louisville

   1 review

   4.0

   1 review

   Dined on October 21, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Very good food and service. Sits in middle of casino floor. Looks like they are working on improving the ambiance
   

   Café Americano at Paris Las VegasResponded on October 24, 2024

   Thank you for sharing your experience at our restaurant in Paris Hotel! Your feedback is greatly appreciated. We hope to have the pleasure of serving you again soon.
   

   Is this helpful?

   Report
5. D

   Doug

   Las Vegas

   1 review

   3.0

   1 review

   Dined on October 7, 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   Yery loud, had to have a conversation with the person across for me
   

   Café Americano at Paris Las VegasResponded on October 17, 2024

   Thank you for taking the time to review your visit to Café Americano at Paris Las Vegas. We're glad to hear that you enjoyed our food and service. We're sorry to hear that the noise level was higher than you prefer. We will certainly take your feedback into consideration as we continually strive to improve our guests' experiences.
   

   Is this helpful?

   Report
6. T

   Tailer

   Kansas City

   1 review

   1.0

   1 review

   Dined on October 1, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Made reservations the day before and when we’d arrived for lunch we were told they don’t do reservations and to get in line and wait. We asked what the wait time was and the lady said she didn’t know. We asked if management was aware of being able to make reservations even though they aren’t honoring said reservations, she said she didn’t know again.
   

   Café Americano at Paris Las VegasResponded on October 17, 2024

   Thank you for sharing your experience at Cafe Americano. We are sorry to read we fell short on expectations this time. We hope you'll give us another chance in the future.
   

   1 person found this helpful

   Report
7. K

   Kendra

   San Diego

   1 review

   1.0

   1 review

   Dined on September 28, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I made a reservation for breakfast. When I arrived they said they don’t take reservations and that I can wait in line for an hour for a table.
   

   Café Americano at Paris Las VegasResponded on October 17, 2024

   Sorry to see how your experience went through. We appreciate your feedback as we are always striving to be one of the best places to visit at Las Vegas. We hope you'll give us another chance to visit us. Thank you for sharing your experience.
   

   1 person found this helpful

   Report
8. L

   Lauri

   Kansas City

   2 reviews

   1.0

   2 reviews

   Dined on September 28, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   This place is very trashy, their hostesses are horribly rude, they don’t honor reservations, AND there is no “outdoor seating”. It looks like a cafeteria. Very very bad.
   

   Café Americano at Paris Las VegasResponded on October 17, 2024

   We're truly sorry to hear about your experience at Café Americano at Paris Las Vegas. We strive to provide a welcoming environment and high-quality service, and it's clear we fell short during your visit. We understand how important your time is and we apologize for any inconvenience caused. We also take your feedback about our outdoor seating seriously. We assure you that we will address these issues with our team to improve our services. We hope you'll give us another chance to show you the true Café Americano experience.
   

   1 person found this helpful

   Report
9. L

   Larry

   Hawaii

   2 reviews

   3.0

   2 reviews

   Dined on September 27, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Staff is not in any hurry to seat people. There were no tables available when we arrived with a reservation. They waited until 6 tables were open before they seated us and the other party that was waiting with several staff members standing around chatting amongst each other, which is a poor look when there are empty tables. They had construction going on and told us once we were seated they temporarily didn’t have a bar, so no alcohol was available. Would have liked to have had a beer or glass of wine with our meal. After we were seated, staff was satisfactory but not great. Food was very good, so that was a positives…hopefully they figure out first impressions are important.
   

   Café Americano at Paris Las VegasResponded on October 17, 2024

   We're glad to hear that you enjoyed the food at Café Americano at Paris Las Vegas. However, we're truly sorry for the inconvenience you faced with the table availability and the lack of alcohol. We understand how important first impressions are and we apologize for falling short of that. We're continuously working on improving our service and we'll make sure to address these issues. Your feedback is valuable to us and we hope to see you again soon.
   

   1 person found this helpful

   Report
10. J

    Jeffrey

    Phoenix

    33 reviews

    4.0

    33 reviews

    Dined on September 15, 2024

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 3

    Servers not very friendly; hostesses even less. Food was good, but not worth the price charged.
    

    1 person found this helpful

    Report