Cala Scottsdale

Review summary

1. J

   Jeff

   San Diego

   10 reviews

   4.0

   10 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   Food was great. They recommended their special flaming cheese appetizer and it was delicious. The salmon and lamb shank were also delicious. The service was not up to our expectations as there were a lot of staff standing around and our server was too quick to disappear and the appearances in between were spotty. Our expectation would be the staff standing around would be working as a team and this was not the case, not for the price level of this place, we expected better in terms of the service. Compliments to the kitchen, but suggest you get the front of house up to the same level.
   

   Cala ScottsdaleResponded 1 day ago

   Dear Jeff, thank you for your thoughtful feedback. We’re delighted you enjoyed the food, especially the flaming cheese, salmon, and lamb shank. We’re sorry the service didn’t meet your expectations and appreciate your input on how we can improve. We’ll share your compliments with the kitchen and work on bringing the front-of-house experience to the same high standard. If you’d like to share more, please reach out through our website or by phone. We’d love the chance to welcome you back. Warm regards, The Cala Scottsdale Team
   

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2. M

   Maria

   Phoenix

   23 reviews

   vip
   2.0

   23 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 2

   This is the first time I have been to this place . The place is really busy and seems fun for a young crowd. Had the flaming cheese plate which is a tad salty. The Cala salad is not really cohesive and bitter. I ordered the swordfish for some reason flavors are not cohesive. If they can restructure their menu maybe hire someone who can help them this place has promise to last a long time.
   

   Cala ScottsdaleResponded 3 days ago

   Dear Maria, thank you for your honest feedback. We’re sorry your experience didn’t fully meet your expectations and appreciate your thoughtful suggestions. We’ll take a closer look at the menu to ensure a better balance of flavors. If you’d like to share more about your visit, please reach out to our manager through our website or by phone. We’d value the opportunity to improve and hope to welcome you back in the future. Warm regards, The Cala Scottsdale Team
   

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3. J

   Judy

   Phoenix

   3 reviews

   vip
   3.0

   3 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   I enjoyed my food and appetizers. Was surprised to find out there is no bread on the menu especially with all the Mediterranean food on the menu. Noise level was so crazy loud would suggest you sit outside.
   

   Cala ScottsdaleResponded 3 days ago

   Dear Judy, thank you for your feedback. We’re glad you enjoyed the food and appetizers, but we’re sorry the noise level impacted your experience. We appreciate your suggestion and will consider it as we strive to improve. If you’d like to share more about your visit, please reach out to our manager through our website or by phone. We’d love the opportunity to make your next visit even better. Warm regards, The Cala Scottsdale Team
   

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4. J

   Juan Pablo

   San Diego

   1 review

   vip
   1.0

   1 review

   Dined on November 17, 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 5

   Well, i booked this place 10 days in advance and when we got there we had to wait for 30 mins to be seated, only to get the worst table at the place. They don’t have a good patio set up. The corner tables almost seem like you’re dining at the neighbors patio, just awful arrangement. My friends and I left right away.
   

   Cala ScottsdaleResponded 5 days ago

   Dear Juan Pablo, we’re truly sorry to hear about your disappointing experience. Waiting for a table and feeling dissatisfied with the seating arrangement is not the experience we aim to provide. Your feedback about the patio setup is invaluable, and we’ll use it to improve. Please feel free to reach out to our manager through our website or by phone so we can address your concerns directly. We’d appreciate the opportunity to make things right. Warm regards, The Cala Scottsdale Team
   

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5. T

   Ted

   Phoenix

   63 reviews

   vip
   5.0

   63 reviews

   Dined on November 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Enjoyed happy hour. Service, food and cocktails were outstanding. Highly recommend. We have enjoyed dinner there several times but had not been to happy hour.
   

   Cala ScottsdaleResponded on November 16, 2024

   Thank you, Ted, for your glowing review! We’re thrilled to hear you enjoyed happy hour and that our service, food, and cocktails made such a great impression. It’s wonderful to know you’ve also enjoyed dinner with us before—your support means so much. We can’t wait to welcome you back soon! The Cala Scottsdale Team
   

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6. S

   Skylar

   Seattle

   1 review

   5.0

   1 review

   Dined on November 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 2
   4. Ambience 5

   felt like we were forgotten about sometimes but good food :))
   

   Cala ScottsdaleResponded on November 13, 2024

   Dear Skylar, thank you for the 5-star rating and your feedback. We’re glad you enjoyed the food, though we’re sorry if the service felt less attentive at times. We appreciate you bringing this to our attention and hope to make your next visit even better. Looking forward to welcoming you back! Warm regards, The Cala Scottsdale Team
   

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7. A

   Alisoun

   Phoenix

   1 review

   3.0

   1 review

   Dined on November 12, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 5

   I’ve been in before and had a great experience but this time was definitely lacking. We came in for a birthday dinner. When we were offered shots for the birthday we asked that one of them be nonalcoholic for our sober friend. She was given a shot that contained alcohol. She was also given the wrong NA drink that she ordered. Another gal in our party ordered sparkling water and was given a 1L bottle of Pierre with no glass to put it in. We didn’t see the server for almost 20 minutes and had to ask for a glass. And then had to ask for ice for the glass. The whipped feta app we ordered came with one piece of bread cut in half. We asked for more bread so the whole group could enjoy the app and the second piece of bread was dropped 20 minutes later which we had to ask the server to check on. The whole experience was saved by the entrees. Everything we ordered was fabulous
   

   Cala ScottsdaleResponded 7 days ago

   Dear Alisoun, thank you for sharing your feedback. While we’re glad you enjoyed the entrees, we’re deeply sorry that your experience fell short in other areas, especially during such a special occasion. Your concerns about the service and missteps with drinks and timing are important, and we’ll address them with our team. Please feel free to reach out to our manager through our website or by phone to discuss further. We’d love the opportunity to make things right. Warm regards, The Cala Scottsdale Team
   

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8. R

   Rosita

   Seattle

   2 reviews

   3.0

   2 reviews

   Dined on November 12, 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   The restaurant was good but service was slow, our waitress rarely came by to check on us our food was sitting at our table a good 30 mins before they took it away after we finished. We were afraid to order desert because it might take another hour to get out of there.
   

   Cala ScottsdaleResponded on November 13, 2024

   Dear Rosita, thank you for sharing your feedback. We're glad you enjoyed the restaurant but are sorry to hear the service was slower than expected. We strive to provide attentive and timely service, and we apologize for any inconvenience during your visit. If you'd like to discuss this further, please reach out to our manager through our website or by phone. We’d appreciate the opportunity to make it right. Warm regards, The Cala Scottsdale Team
   

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9. OS

   OlgaS

   Miami

   15 reviews

   vip
   5.0

   15 reviews

   Dined on November 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We loved our dinner at Cala. It is a trendy, vibrant, lively place full of beautiful people, mostly young, full of young energy. The food was fantastic, and not overpriced at all. We will definitely come again!
   

   Cala ScottsdaleResponded on November 12, 2024

   Dear Olga, thank you for your wonderful review! We’re thrilled you enjoyed the vibrant atmosphere, fantastic food, and energy here at Cala. It’s always a pleasure to see guests having a memorable experience, and we can’t wait to welcome you back for another great evening soon. Warm regards, The Cala Scottsdale Team
   

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10. c

    connie

    Phoenix

    6 reviews

    3.0

    6 reviews

    Dined on November 11, 2024

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 3

    The service was great. It's a nice place for a party, but too noisy if you want to enjoy an intimate dinner. The outdoor seating area is pleasant.
    

    Cala ScottsdaleResponded on November 12, 2024

    Dear Connie, thank you for your feedback. We’re glad you enjoyed the service and our outdoor seating area. We understand that the noise level might not be ideal for an intimate dinner, and we appreciate your input. We hope to welcome you back for another enjoyable experience soon! Warm regards, The Cala Scottsdale Team
    

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