Central Park Boathouse

Review summary

1. N

   Nadia

   VIP

   New York City

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   I got a table with the sun in my eyes the whole time and i received my bill with 20% tip included in the total. I don't appreciate being forced to pay minimum tip of 20% by force
   

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2. R

   Richard

   New York City

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great restaurant and one of our favourites when in New York, Book early if you want a table!
   

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3. L

   Lindsey

   New York City

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely perfect dining experience, from the food, drinks, service, location…everything was perfect.
   

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4. P

   Pawel

   New York City

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 2

   Very poor service! 20% Service charge is added automatically to the bill and they just don’t care as you have to pay 20% service charge. I was there many times before before 2020 and was very different. Always had excellent service and I came back first time after 2020 and that was my last time in this place - very very disappointing. Staff chatting in the corner no one cared to pour wine and waiter. Never was offered extra vegetables or salad - no one expected anything absolutely terrible! After paying bill $400 for two people I asked for manager bar staff told me he is in charge after my complaint he left and told me to leave. As I said I will never go back to this place! Service charge should be optional as servers would care to provide excellent service- with automatic 20% service charge they don’t care as they know they will get it anyway - it’s very sad and disappointing.
   

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5. T

   Theresa

   VIP

   Chicago

   46 reviews

   4.0

   46 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   COBH is slways a charming experirnce. Today was cold and rainy, and still I felt warm and toasty. I had butternut squash soup that was full of depth and flavor. I wish they had a warm Seasonal drink; it world have made the day less dreary.
   

   Central Park BoathouseResponded 1 day ago

   Thanks for visiting us, TheresaM! We're thrilled to hear that you enjoyed your visit to Central Park Boathouse, even though it was a bit chilly and rainy. It's wonderful to know that our butternut squash soup made your day brighter. We're always working on improving our guests' experiences, so we appreciate your feedback. We hope to see you again soon, perhaps with a warm drink to warm you up! Best, The Management Team
   

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6. C

   Christian

   VIP

   London

   2 reviews

   3.0

   2 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   Me pusieron en una mesa en tercera fila no con la vista al Lago cuando había lugares disponibles! Según ellos otras personas estaban esperando desde hace 1/2 hora y les dije que reserve hace 4 días … Los meseros si son muy amables y la comida está buena pero sobre valuada!
   

   Central Park BoathouseResponded 1 day ago

   Thank you for taking the time to give us your feedback. We are sorry to hear that your experience at Central Park Boathouse did not meet your expectations. We strive to provide a memorable dining experience for all our guests, and it seems we fell short during your visit. We are glad that you loved our staff and the food. We hope you might consider giving us another chance in the future. Best regards, The Central Park Boathouse Team
   

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7. OT

   OpenTable Diner

   Houston

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful Christmas ambiance, delicious cocktails, and friendly service.
   

   Central Park BoathouseResponded 1 day ago

   Thanks for your feedback, we’re thrilled to hear the experience met your expectations! Our team works hard to deliver the best dining experience possible. We hope you’ll visit us again soon!    Best, The Management Team
   

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8. C

   Carol

   San Francisco

   6 reviews

   5.0

   6 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Oysters rock & Parker house rolls were the best! Lobster spaghetti was super interesting!
   

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   Central Park BoathouseResponded 1 day ago

   Hi Carol, Thanks for the review! We're thrilled you enjoyed our oysters and Parker House rolls. Lobster spaghetti is indeed unique and we're glad you found it interesting! We appreciate your feedback on the service and value, and we'll strive to make them better. We hope to see you again soon at Central Park Boathouse. Best, The Management Team
   

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9. J

   Jennifer

   VIP

   Denver

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service. Beautiful views. Would dine again!
   

   Central Park BoathouseResponded 1 day ago

   Hey, We're thrilled to hear that you enjoyed your dining experience at Central Park Boathouse! It's wonderful to know that you appreciated our food and service. We're also glad that you enjoyed the beautiful views from our outdoor seating area. Your feedback means a lot to us and we're grateful for your high ratings. We look forward to welcoming you back soon for another great dining experience! Best wishes, The Management Team
   

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10. J

    Janice

    VIP

    New York City

    8 reviews

    5.0

    8 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Henry, our waiter, was beyond fantastic! Kate, the manager, is the absolute best!
    

    Central Park BoathouseResponded 1 day ago

    Thanks for the feedback, JaniceK! We're thrilled to hear that you had a fantastic experience at Central Park Boathouse. Your kind words about our team, food, and service are greatly appreciated. We strive to provide an exceptional dining experience and it sounds like we hit the mark with you. We look forward to serving you again soon! Best, The Management Team
    

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