Charlie and the Chocolate Factory Afternoon Tea at One Aldwych

Review summary

1. A

   Audrey

   Chicago

   2 reviews

   vip
   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great, unique experience! We loved it and the kids loved it even more. Rajal took great care of us. I highly recommend!
   

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2. L

   Lauren

   London

   2 reviews

   4.0

   2 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and the service was top notch at the Aldwych and the servers were brilliant with the kids. My only slight criticism is that it’s quite pricey but it’s meant to be a treat I suppose!
   

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3. A

   Anthony

   London

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food was excellent, all the Staff were so friendly and we didn’t feel rushed at any point in the experience.
   

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4. H

   Helene

   Washington DC

   1 review

   3.0

   1 review

   Dined on November 27, 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 2

   Bit too geared towards children. Lots of sweetness and high sugar cocktails. Would have loved more neutral options. Turkey sandwich was amazing.
   

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5. L

   Laura

   Las Vegas

   9 reviews

   vip
   5.0

   9 reviews

   Dined on November 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Yusuf was a FANTASTIC server and made our experience perfect. What a fun and wonderful idea that is beautifully executed. My adult children and my littles all had a blast and the food was SO good, even for picky eaters, we all found things we loved. Would highly recommend. This was the only reservation I made for our whole 10 day vacation in London.
   

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6. R

   Ray

   London

   1 review

   4.0

   1 review

   Dined on November 23, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food was lovely and the service was very attention however the overall cost was way too excessive for an afternoon tea. The cost of the two hours for four of us was more that it cost us to go to Hawksmoor which included steaks and wine. As it was for our daughters though we felt we wanted to give them the experience but we did feel it was very pricey overall.
   

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7. M

   Mark

   London

   12 reviews

   4.0

   12 reviews

   Dined on November 23, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Had a great time at this festive pop up the staff were faultless couldn’t have asked for more Food and drinks were great My daughter absolutely loved it as did I One criticism would be the price point feels a bit on the expensive side especially with the addition of a service charge of almost £30 for two diners one a child That said a very enjoyable experience just felt a little overpriced
   

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8. D

   Denise

   Los Angeles

   17 reviews

   vip
   5.0

   17 reviews

   Dined on November 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our kids love the experience! The staff was very attentive. The food was good. The kids loved the takeaway at the end. We highly recommend!
   

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9. H

   Hayley

   London

   1 review

   5.0

   1 review

   Dined on November 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Can I just say I never write reviews but honestly this experience HAS TO BE SPOKEN ABOUT! Firstly I’d like to thank Pio & Muhammad for their OUTSTANDING service, both the guys made us feel so incredibly special, were super attentive and HAPPY! It was so nice to see. Both of them need a raise because they genuinely made this experience ten times better. We went mid week and it was a lot quieter which we loved and were offered a booth by the wonderful lady at the beginning and even at the end she offered us both a lollipop as we declined the mulled wine / hot chocolate because we were so full of tea 😂 The sandwiches were incredible, I was really surprised at the vegan options being so delicious - that mushroom sarni was INSANE. The atmosphere was great. We were very happy that it wasn’t too busy and loud. It was mums birthday and she got a special cake and Pio sang happy birthday with me so I wasn’t alone which was adorable! He was a very gentle soul. We had the best time and thoroughly recommend anyone to go! It is quite expensive but honestly the service made up for that entirely - you pay for what you get. I will be coming back!
   

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10. OT

    OpenTable Diner

    Essex

    1 review

    3.0

    1 review

    Dined on November 17, 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3

    This was not value for money! A very disappointing experience, it lacked the wow factor and there was very little of the Charlie and the Chocolate factory theme. The drink choices were also disappointing with only tea as an option and no one explained if you could have coffee or cold drinks as an alternative. I booked this 2 months ago and the advertised price was £70pp, when we received the bill it has gone up to £95pp but I received no notification of the price increase before I attended and then they add 15% service charge, which ok is discretionary but it was still a shock when I received the bill. Not sure why it costs so much??? I’ve had better afternoon tea for a fraction of the price.
    

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