Chart House Restaurant - Monterey

Review summary

1. M

   Mitch

   San Francisco

   34 reviews

   2.0

   34 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 3

   The hostess group was absolutely rude. We are a party of two with reservations at 6:30pm and checked in a little early. While waiting, another party of two arrived with the same reservation time and were seated right away. A group of 4 arrived with reservations at 7:00pm and waited about 5 minutes before being seated. We waited another 10 minutes and were then seated next to the party of 2 with the same reservation time as us. In talking to the other couple they were celebrating their 39th wedding anniversary exactly as we were. Both of us had completed our reservations noting that we were there for a special occasion. Why weren't we seated first?? Offsetting our hostess' rudeness was a great waitress even though the evening was ruined for the special occasion.
   

   Is this helpful?

   Report
2. R

   Ralph

   Central Coast

   2 reviews

   vip
   4.0

   2 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   This is a high end, chain type restaurant. It was very busy and noisy, with a large tourist trade. The food and service were good. The waitstaff was very active and helpful. If in Monterey, make sure to check out our other great local restaurants!
   

   Is this helpful?

   Report
3. C

   Cherie

   San Francisco

   6 reviews

   2.0

   6 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 3

   This was to be a special anniversary dinner for my husband and me with our daughter and her wife here from Denver to join us. Unfortunately it was so bad the Chart House will never see us again. The cocktails were the best part of the meal and I'm not a drinker! One round, waited a long time for them. Our waitress/server was very sweet but seemed terribly inexperienced; we kept having to remind her to bring things we had ordered/asked for : i.e., bread and butter! And after asking twice for a small Marinara Sauce the server came back, apologetic, said she "had to really look for it" and set it down COLD - as if she scooped it from refrigerator. The appetizers were mediocre at best. Calamari somewhat ok as far as breading but the sauce/vegetables with it were very marginal, peppers slimy. The shrimp cocktail average - nice size, good sauce. We ordered 2 Spinach salads and 2 Caesar Salads, but were told they were out of spinach so we changed to 1 Chopped Salad and two Caesar Salads for the table but were served all Caesar Salads. No Chopped Salad and no explanation. By this time we were frustrated, just kept the salads which were only ok, declined entrees and dessert and got the check. Very expensive for a disappointing experience. There are far too many great places on the Monterey Peninsula to waste time/money at this Chart House.
   

   Is this helpful?

   Report
4. K

   Karen

   Central Coast

   31 reviews

   5.0

   31 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another fantastic meal at one of our favorite spots. Great food, don’t views and the best service.
   

   Is this helpful?

   Report
5. H

   Heather

   Las Vegas

   9 reviews

   vip
   5.0

   9 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our waitress was AMAZING!!! 10 out of 10 stars!!! Thank you for making our night very memorable!
   

   Is this helpful?

   Report
6. J

   Jonah

   Sacramento

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   great food and restaurant, good service and good location
   

   Is this helpful?

   Report
7. R

   Robert

   Tahoe

   19 reviews

   5.0

   19 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding had a great meal service and the overall experience was excellent
   

   Is this helpful?

   Report
8. S

   Sara

   San Francisco

   4 reviews

   4.0

   4 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We chose The Chart House because of the choices that were available. I'm not really a Turkey kind of person, so having Surf and Turf was great. There was a really good choice of items on the Thanksgiving menu, everyone was happy. A 25.00 corkage fee was also good. The wine list was expensive so that was one of the reasons we brought our own. Not so happy with the seating arrangements. Not sure if asking for a view at the time of the reservations would have made a difference. I felt like we were stuck in a corner. This was my first time eating at The Chart House, and I would go back again.
   

   Is this helpful?

   Report
9. S

   Susie

   Sacramento

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and experience for Thanksgiving! Will definitely come back again for the holidays.
   

   Is this helpful?

   Report
10. J

    Julie

    London

    18 reviews

    vip
    5.0

    18 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We reserved for 3pm on Thanksgiving day. The Chart House offered a varied three Course meal for $69-$78. Excellent large portion of calamari to start while we sipped our Aperol Spritzes at the beautiful window table. Generous Caesar salads followed by grilled sea bass, surf and turf and truffle crusted Mahi as our main choices - finished off with various tasty pies for dessert. We had fantastic service and were glad we’d joined the many patrons who were there!
    

    Is this helpful?

    Report