Cheri Rooftop

Cheri Rooftop reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. E

   Enrique VIP

   Chicago27 reviews

   2.0

   Dined today

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   el lugar es abierto y por el clima se sentía frio, creo que deberían decir que es un lugar abierto; el servicio mal, todo demoró más de lo aceptable; la comida regular, pedimos un pollo al Dijon, pensé que estaría intenso el sabor, pero además de lo intenso, muy salado y conste que me gusta la comida salada de regular a mal
   

   Is this helpful?

2. c

   cortney

   New York City5 reviews

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   The ambiance, food, and beverages were exceptional, providing a wonderful dining experience. However, the service did not meet the same standard. Upon arrival, there was a delay of about 20 minutes before our waitress acknowledged our presence. Interactions with our server were infrequent, occurring roughly every 25 minutes. We encountered challenges in obtaining basic necessities such as silverware, condiments, water, and a blanket, despite multiple requests. Regrettably, these items were not provided during our meal, not even a single water refill. But luckily, we sourced utensils from an unoccupied table. While the food and setting were commendable, the service experience detracted from the overall enjoyment. I hope this feedback assists in enhancing future guest experiences.
   

   Is this helpful?

3. J

   Jennifer

   San Diego1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such a great spot! Good food, nice views, service was great! We went to celebrate my husbands birthday , and it was definitely a great option!
   

   Is this helpful?

4. M

   Mariela

   Mexico City3 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Me encantó! Si vienes a las Vegas debes venir a desayunar o brunch sin falta! Riquísima la comida y el lugar es encantador con una vista espectacular! Súper recomendado! Gracias por las lindas atenciones! ❤️
   

   • 

   Cheri RooftopResponded 1 day ago

   Mariela, thank you so much for your wonderful review and for highlighting our delicious food and our charming spectacular view. We are thrilled that you enjoyed your experience at our establishment during your visit to Las Vegas. We look forward to welcoming you back again soon.
   

   Is this helpful?

5. D

   Denise VIP

   St. Louis37 reviews

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Beautiful outdoor dining with spectacular views. Food service was slow but tasted good. Expensive for breakfast, but it’s Vegas after all.
   

   Cheri RooftopResponded 3 days ago

   Denise, we appreciate your review of Chéri Rooftop. We're glad you enjoyed the views and breakfast dishes. Your patience with the service is valued, and we aim to improve efficiency. We hope you'll return soon to experience our delicious cuisine amidst the spectacular setting.
   

   Is this helpful?

6. A

   Ann

   Philadelphia5 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went for breakfast and my husband said his omelette (wild mushroom) was his favorite meal in Vegas. We had a booth overlooking the Bellagio fountains; while the show wasn’t on, it was a beautiful view. The service was great and they brought us a little cake for our anniversary. Great spot for breakfast!
   

   • 
   • 

   Cheri RooftopResponded 3 days ago

   Ann, thank you for dining with us at Chéri Rooftop. We're delighted that your husband enjoyed his wild mushroom omelette, and it's wonderful to hear it was his favorite meal in Vegas. Celebrating your anniversary with us was an honor, and we're glad we could provide a beautiful view along with excellent service. We look forward to welcoming you back for another memorable occasion.
   

   Is this helpful?

7. A

   Ashley

   New York City1 review

   2.0

   Dined 5 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   Nice atmosphere but the service was terrible and the food wasn't great.
   

   Cheri RooftopResponded 3 days ago

   Ashely, Thank you for your feedback from your April 14th visit. We appreciate you taking the time to share your experience and for noting our pleasant atmosphere. I'm sorry to hear that both our service and food fell short of expectations. We take pride providing quality in all aspects of the dining experience, and clearly, we missed the mark during your visit. Your feedback is valuable as we continue to improve our service standards and menu offerings. I'll be addressing these concerns with our team. We truly hope we have the opportunity to welcome you back to provide you with the service we strive for and that you deserve. Sincerely, Tylor K. General Manager Chéri Rooftop
   

   Is this helpful?

8. A

   Alina

   Chicago2 reviews

   1.0

   Dined 6 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   The worst restaurant in Vegas. From the looks of it, you expect quality service and ambiance, but that is not the case. The hostesses straight up ignore you. You can be right in front of them, they’ll see you and say nothing. There is no view from the most tables at the restaurant. Waitress asked if there was a special occasion, which it was, since I just got married. She said would you like the complimentary champagne, of course we said sure. She only brought one glass for me and none for my two bridesmaids which made it awkward. This way they make you purchase more champagne, since you don’t want your friends left out. Food was just ok, very overpriced. Crab omelette barely had any crab. They served hot food before appetizer and didn’t bring any utensils. Waitress was nowhere to be found, we were sitting there while the food was getting cold. The toasted English muffins were cold. Their mojito is the worst I’ve ever had. It tasted like a grocery store artificial drink mixer with barely any alcohol in it. If you can’t make a real mojito, just remove it from the menu. I’ll never come back here. There are so many better spots in Las Vegas.
   

   • 
   • 
   • 

   Cheri RooftopResponded 3 days ago

   Alina B, First, congratulations on your recent marriage. Thank you for taking the time to share your detailed feedback about your experience with us on April 13th. I sincerely regret that your special celebration at our restaurant fell so far short of expectations. The service issues you described with our hostesses, wait staff, and the champagne situation are concerning and do not reflect our intended standards. Your specific comments about the food quality, temperature issues, and cocktail preparation have been shared with our culinary team for immediate review. We take all feedback seriously as an opportunity to improve. Sincerely, Tylor K. General Manager Chéri Rooftop
   

   Is this helpful?

9. H

   Howard VIP

   New York City15 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a fantastic restaurant. The views are unbelievable and very relaxing. I would recommend this restaurant for anyone who wants to relax and enjoy the Bellagio fountains while eating fantastic food.
   

   Cheri RooftopResponded 4 days ago

   Howard, thank you for your kind words! We are delighted to hear that you enjoyed the fantastic views of the Bellagio fountains and our relaxing atmosphere. We strive to provide an exceptional dining experience, and we are thrilled that you found our food fantastic. We look forward to welcoming you back soon.
   

   Is this helpful?

10. l

    laura

    San Antonio2 reviews

    2.0

    Dined 6 days ago

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 4

    The atmosphere is great, but the service and food was mid. Also very loud
    

    Is this helpful?