Cherokee Grill and Steakhouse

Review summary

1. B

   Buddy

   Indiana

   3 reviews

   2.0

   3 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   Made reservation over two months ago. Had to wait 30 minutes, yet we arrived on time. There were many open tables. Tried to seat us upstairs with my mother in a wheelchair. After three attempts to seat us and having to raise my voice (because they would not seat us in a handicapped friendly area, we already waited 30 minutes with reservations, others without reservations were being seated. (I know because they gave number in there party and not their names)) we were finally seated. Already frustrated, we waited another 10 minutes before a server came to our table to take our order. So, 45 mins after arriving on time for our reservation, we finally had our drink (Soft drinks and teas) order. Food was good. Experience was not. We come to Gatlinburg every year during the holidays. But, I’ll take my $200.00 (cost of our meal for 4 with a bad experience) to another restaurant. You are actually treated better at Dicks.
   

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2. K

   Kellie

   E. Tennessee

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful place to eat, service was good and we sat right beside the fire so it was super cozy. Food was really good and super hot.
   

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3. C

   Cassy

   E. Tennessee

   22 reviews

   vip
   5.0

   22 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waitress was 💯💯 wonderful. Thank you all for awesome dinner !!!!
   

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4. J

   Jackie

   Philadelphia

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was wonderful! Food and service was amazing!
   

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5. OT

   OpenTable Diner

   E. Tennessee

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   Loved Thanksgiving dinner
   

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6. B

   Brian

   Mississippi

   4 reviews

   5.0

   4 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was amazing and our server, Billy, was superb. So glad we chose Cherokee Grill to celebrate Thanksgiving. Fantastic.
   

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7. K

   Kate

   Cincinnati

   11 reviews

   vip
   3.0

   11 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   The lack of service was a real damper on the dinner. We started at bar, which wasn’t attentive or staffed well as we had to ask for service, etc. a glass was broken on the counter in front of my husband, cleaned but with glass left behind, and very little attention from bartender. Once seated it was at least 10-15 minutes before our server came to us. She was very nice but too busy to be attentive. The deliciousness of the food made up for the lack of attention, but for the cost it was disappointing.
   

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8. J

   John

   Western NC

   56 reviews

   vip
   5.0

   56 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Took us on time for our reservation. The food was great. Cost was $5 more a meal then what is normal back home but this is a vacation spot. It’s to be expected
   

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9. R

   Robert

   Cincinnati

   1 review

   3.0

   1 review

   Dined on November 17, 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   Salmon was not good- pretty sure it was frozen and if it wasn’t frozen, that’s even worse.. bland, dry, no flavor.. crab bisque tasted like cream with a few small pieces crab.. ahi Tuna was really good tho.. feel this place a little over rated.. prob won’t go back.
   

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10. R

    Richard

    Orlando

    12 reviews

    vip
    4.0

    12 reviews

    Dined on November 16, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5

    overall great experience steaks average, service excellent.
    

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