Cineplex Cinemas Park Royal & VIP

Cineplex Cinemas Park Royal & VIP reviews from people who’ve dined at this restaurant. Based on recent rating.

1. k

   keri

   Vancouver72 reviews

   3.0

   Dined on November 1, 2024

   1. Overall 3
   2. Food 1
   3. Service 5
   4. Ambience 2

   Unfortunately it was not a good start the reservation was for 5:15 but the restaurant did not open until 545. The manager & staff were very friendly & great they let us in @ 530 & were able to order. They comped us popcorn & drinks for the movie. This was a good thing as the chicken taco salad was awful. We also ordered the bacon cheeseburger and it was good.
   

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2. OT

   OpenTable Diner

   Vancouver1 review

   1.0

   Dined on June 22, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We were denied entry for dining. No where did it say dining option is only for 19+. It says VIP screening is 19+. We just wanted to be able to sit down and have a meal before our movie at AVX. There should at least be an area that's friendly to family to have proper food instead of concession junk. Very disappointed in the services.
   

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3. OT

   OpenTable Diner VIP

   Vancouver1 review

   1.0

   Dined on August 2, 2023

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   They told us after we were seated that they didn’t have a lot of things on the menu due to a shortage. Basically nothing on the main menu. They only had a few appies. They should have told us when we first met the host. Staff was unenthusiastic and non apologetic. Paid for a VIP experience only to be treated so poorly. That was not a vip experience and can’t believe we paid premium prices for those two tickets.
   

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4. SL

   2SushiLovers

   Vancouver26 reviews

   4.0

   Dined on January 15, 2023

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   The service at the front, with our very nice Host, and our waitress, Rolanda, who was warm and friendly, and so knowledgeable about the food recommendations! We really appreciated their care. Thank you!
   

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5. V

   gordonV

   Vancouver1 review

   5.0

   Dined on July 7, 2022

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Above expectations! Comfortable & Unique & Enjoyable! we'll do it again & Often!
   

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6. KJ

   KeithJ

   Vancouver5 reviews

   2.0

   Dined on June 2, 2022

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Wrong drink prepared in experienced bar sever. Limited menu Movie was good
   

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7. c

   ck1234 VIP

   Vancouver22 reviews

   3.0

   Dined on October 30, 2021

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   The service was fine for dinner but the restaurant was not in stock of any beer other than lager, no ciders, the food options we wanted were unavailable, they had no forks and the wine we wanted was also out of stock. When we ordered wine and popcorn to our seats they lost our order and it took an hour to figure out. Not the best experience!
   

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8. M

   Mickey

   Vancouver8 reviews

   4.0

   Dined on January 5, 2020

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 5

   The dinner and movie were both excellent. Our server had trouble getting the order correct and was a bit slow.
   

   Cineplex Cinemas Park Royal & VIPResponded on January 8, 2020

   Hi Bobo, I'm glad you enjoyed your experience with us. As our newest VIP location we are still working on ensuring our staff are able to provide the best service possible, so we appreciate the feedback. I hope we can be even better for you next time! Thanks, Chris Lalonde Guest Experience Manager
   

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9. OT

   OpenTable Diner

   Vancouver5 reviews

   3.0

   Dined on October 27, 2019

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 3

   The food was amazing but the service was incredibly slow. The food took 30-40 minutes to come to our table and the waitress seemed very slow and unavailable.
   

   Cineplex Cinemas Park Royal & VIPResponded on November 25, 2019

   Hello, I'm sorry to hear about your experience, I hope that next time we can meet your expectations on your next visit with us. Chris Lalonde Guest Experience Manager
   

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10. KL

    KLCB

    Vancouver72 reviews

    4.0

    Dined on September 1, 2019

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    The food was good but the portion size for the halibut & chips was very small for the cost. We expressed our concern to the management. I would recommend but don’t order the halibut & chips
    

    Cineplex Cinemas Park Royal & VIPResponded on September 16, 2019

    Hello, I'm sorry that the halibut did not meet your expectations. Hopefully on your next visit you find something which you enjoy! Chris Lalonde Guest Experience Manager
    

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