Cinnamon Bazaar - Richmond Upon Thames

Review summary

1. B

   Barr

   London

   9 reviews

   5.0

   9 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A fabulous dining experience ! Everything was perfect. Staff very attentive, helpful and friendly. I am looking forward to returning. Thank you very much CB :)
   

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2. R

   Robert

   London

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful welcome and service attention without being too fussy. Staff always there when needed with friendly smiles and a pleasant manner. A busy restaurant without seeming so. Great staff- thank you for an excellent Christmas lunch
   

   Cinnamon Bazaar - Richmond Upon ThamesResponded 2 days ago

   Dear Robert, Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your Christmas lunch with us. Our team works hard to provide attentive service while creating a warm and welcoming atmosphere, and it’s wonderful to know that we hit the mark for you. We hope to welcome you back soon for another delightful dining experience. Regards, Cinnamon Bazaar Richmond
   

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3. Y

   Yasmin

   Oxford

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Xmas day special menu. Both food and staff were lovely.
   

   Cinnamon Bazaar - Richmond Upon ThamesResponded 2 days ago

   Dear Yasmin, Thank you so much for your kind words! We're thrilled to hear that you enjoyed our Christmas Day special menu and that our staff made your experience even more delightful. We hope to see you again soon for more delicious food and great service. Regards, Cinnamon Bazaar Richmond
   

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4. B

   Beverley

   London

   4 reviews

   5.0

   4 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really delicious, would recommend the pork belly, samosas, fish curry and the shepherds pie! £19 for a set menu at lunch is amazing value, can’t wait to go back and try more dishes.
   

   Cinnamon Bazaar - Richmond Upon ThamesResponded 2 days ago

   Dear Beverley, Thank you so much for taking the time to share your lovely review! We're delighted that you enjoyed your meal and found our lunch set menu to be great value. We're particularly proud of our chef's signature pork belly dish, and we're glad you loved it too! We can't wait to serve you again soon and try some more of our new dishes. Regards, Cinnamon Bazaar Richmond
   

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5. I

   Indi

   London

   8 reviews

   4.0

   8 reviews

   Dined on December 21, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   The food was really nice with some small twists on your typical Indian meal. The Lal Maas I had was really good but I think the meat was a tad over done. Otherwise everything else was delicious. Service was a little hit and miss in the evening. We sat and waited for quite a long time after dinner and had to wave for attention which you wouldn’t expect to have to do at a place like this. Would go ahead otherwise.
   

   Cinnamon Bazaar - Richmond Upon ThamesResponded 2 days ago

   Dear Indi, Thank you for taking the time to share your thoughts! We're thrilled to hear that you enjoyed the food and appreciated the unique twists on our dishes, especially the Laal Maas. Your feedback about the meat being slightly overdone is valuable, and we will certainly look into that to ensure a better experience in the future. We apologize for the inconsistency in service you experienced during your visit. This is not the level of service we strive for, and we appreciate your understanding. We will take your feedback into account and would address theses issues with the team. We hope to welcome you back soon for an even better experience. Regards, Cinnamon Bazaar Richmond
   

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6. t

   tracey

   VIP

   London

   9 reviews

   5.0

   9 reviews

   Dined on December 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A great night with the out laws. They lived the food and super value
   

   Cinnamon Bazaar - Richmond Upon ThamesResponded 2 days ago

   Dear Tracey, Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic night with your family and enjoyed the food. We strive to provide great value, and it’s rewarding to know that you appreciated it. We look forward to welcoming you back for more great experiences in the future. Regards, Cinnamon Bazaar Richmond
   

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7. S

   Selina

   London

   19 reviews

   4.0

   19 reviews

   Dined on December 20, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Went for breakfast/brunch - food was tasty. Service was ok. -place a little lacklustre compared to previous visit could have been time of day we went. Would go again.
   

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8. s

   sally

   London

   2 reviews

   5.0

   2 reviews

   Dined on December 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The service and food was very good - Sherry and the other staff looked after us very well. Will recommend Cinnamon Bazaar Richmond to my friends and family without hesitation.
   

   Cinnamon Bazaar - Richmond Upon ThamesResponded 2 days ago

   Dear Sally, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed both the service and food at Cinnamon Bazaar Richmond. Our team work hard to ensure every guest has a memorable experience, and your kind words truly mean a lot to us. We appreciate your recommendation to friends and family and look forward to welcoming you back soon. Regards, Cinnamon Bazaar Richmond
   

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9. e

   eleonora

   London

   1 review

   3.0

   1 review

   Dined on December 17, 2024

   1. Overall 3
   2. Food 1
   3. Service 5
   4. Ambience 5

   The service was great , the location very nice and clean but the food level went down massively. I did come to this place more than once and I found the food being at fast food level right now. Pre cooked, and very industrial. Definitely not worth the price. However the personnel was lovely and truly friendly so can’t complain about the service and everything else but they do need to restore the quality of food they previously had
   

   Cinnamon Bazaar - Richmond Upon ThamesResponded 2 days ago

   Dear Eleonora, Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed the service, our team strives to provide a welcoming atmosphere, and it’s great to know that their friendliness made an impression. However, we sincerely apologize for your disappointment with the food quality during your visit. We take pride in our culinary offerings and it's concerning to hear that we fell short of your expectations this time. Your feedback is invaluable, and we will definitely address it with our kitchen team to ensure that we restore the high standards we are known for. Thank you once again for your input, if you decide to visit again; we'd love the opportunity to provide you with a better experience. Regards, Cinnamon Bazaar Richmond
   

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10. J

    Janet

    VIP

    London

    7 reviews

    2.0

    7 reviews

    Dined on December 14, 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 2

    It was freezing cold. Service was disinterested. Kedgeree was passable.
    

    Cinnamon Bazaar - Richmond Upon ThamesResponded 2 days ago

    Dear Janet, Thank you for sharing your feedback with us. We're sorry to hear that your experience at Cinnamon Bazaar did not meet your expectations. We strive to provide a warm and welcoming atmosphere, and we apologize that the temperature was uncomfortable during your visit. We're also disappointed to learn that the service felt disinterested and that the kedgeree didn't impress. Your comments are invaluable and will help us improve in these areas. We would love the opportunity to welcome you back for a better experience. Please feel free to reach out to us directly if you decide to visit again. Regards, Cinnamon Bazaar Richmond
    

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